Window parts : Balance coil

A home owner from Albany, NY says:
Where can I get this balance coil/window spring balance for my window?
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Emily from SWISCO responded:

Hello!

We'd be happy to help but we'll need to see pictures of your pivot shoe removed from the window to compare to our inventory.

Thank you!

A home owner from Albany, NY says:
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A home owner from Albany, NY says:
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Emily from SWISCO responded:

This looks like a good match for our 15-199 that's designed to use 1/2" thick Series 160 or the 3/8" thick Series 165 coil springs. Compare the dimensions and see what you think. If you need the pivot bar, see if the dimensions of our 26-378 matches up. 

A home owner from Albany, NY says:
I need the whole including the coils and the cover.
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A home owner from Albany, NY says:
Thanks, just ordered the parts needed as per the guidance.
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Emily from SWISCO responded:

I believe you have a triple coil support but please correct me if I'm wrong! If that's the case and if your springs are 1/2" thick, see our 15-150T . If your springs are 3/8" thick, see the 15-205 instead.

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