Viewing all customer Discussions for:
Door & Window

Home Owner Annandale, VA
Jul 1, 2024
Home Owner from Annandale, VA
Jul 1, 2024
replacement pivot shoe for Soft-Lite windows
I want to order some replacement shoes for our windows. My husband has replaced several already that we received from the company several years ago. Attached is a picture of the front and back. It looks like the correct one but I want to be sure. Our windows are 20 years old and they have a lifet ... (cont.)
Home Owner groton Ct
Jul 1, 2024
Home Owner from groton Ct
Jul 1, 2024
Andersen casement window slides??
These are slides that fit into the hinges and holds to window in
+2
Home Owner Sacramento Area
Jul 1, 2024
Home Owner from Sacramento Area
Jul 1, 2024
Sliding Mirror Closet Doors Track
Would like to replace the track for the 60" sliding mirror doors. The track is about 3" wide. That's all I know.... Do you or do you know who would carry this replacement track
Handy Person Missouri
Jul 1, 2024
Handy Person from Missouri
Jul 1, 2024
Replacement Pivot Shoe
I will need a few new pivot shoes. The windows do not have any identification on them to tell what they are, but the closest looking shoe I found was on your website, so I am hopeful you have them. There are no markings on the glass, sashes, or casement anywhere. A relative works on windows and said ... (cont.)
+2
Home Owner Alexandria,VA
Jul 1, 2024
Home Owner from Alexandria,VA
Jul 1, 2024
Do you sell this patio door lock?
I am looking to replace my patio door lock. see photos attached. the length of the faceplate on the outside is 8.5 inch, and the length of the side facing the foor jamb is 9.5 inch. which locks would you suggest fit my door including the existing holes?
Quick Learner Rhode Island
Jul 1, 2024
Quick Learner from Rhode Island
Jul 1, 2024
Broken balancer pin
The darn thing is about three Inches long and no numbers, comes from a double hing window that is roughly 33' x 70' and uses a sring coil thing (that also needs replacing, the No. Is PAT#5.704.165) if I could have help identifying it that would be wonderful
Quick Learner Sarasota, FL
Jul 1, 2024
Quick Learner from Sarasota, FL
Jul 1, 2024
Large picture window needs new rubber gaskets
I need new gaskets and am hoping you can help. There is a gasket on the outside and one on the inside. I would like to replace both. The window is 114" x 88" Thank you!
+1
Quick Learner CA
Jul 1, 2024
Quick Learner from CA
Jul 1, 2024
window channel balancer identification
Hi all, can you identify which replacement part I should use for this 31 inch channel window balancer. The code on it has 31 4 IU CMC
+2
Professional Buena Vista VA
Jul 1, 2024
Professional from Buena Vista VA
Jul 1, 2024
Sill mount single arm window operator
Window operator brand Truth Numbers on operator 021010 and 45354
Home Owner Isleton
Jul 1, 2024
Home Owner from Isleton
Jul 1, 2024
Quick Learner dadeville, al
Jul 1, 2024
Quick Learner from dadeville, al
Jul 1, 2024
Channel Balance
I need 12 of the 27" Series 795 Channel Balance S795-27B series. However, I need the top hook on it (15-198) so it is probably a special order. I have all the bottom shoes already (15-195). I have already purchased and replaced most of the bottom shoes in the home and they work great. While doing ... (cont.)
+2
Quick Learner
Jul 1, 2024
Quick Learner
Jul 1, 2024
Quick Learner Gainesville Virginia
Jul 1, 2024
Quick Learner from Gainesville Virginia
Jul 1, 2024
Handle replacement
Do you have a replacement handle for this patio door
Home Owner Folsom, CA
Jul 1, 2024
Home Owner from Folsom, CA
Jul 1, 2024
Sliding Door Keeper Missing Part.
I request your help to identify the missing part to place an order. Thanks!!
Quick Learner Durham, NC
Jul 1, 2024
Quick Learner from Durham, NC
Jul 1, 2024
Broken spring
Hi, I am not sure what spring this is. I do not see any part numbers on spring or holder parts.
Handy Person
Jul 1, 2024
Handy Person
Jul 1, 2024
Broken spring bands
I have two broken spring bands on one window. Not sure which part numbers I need.
Home Owner New Jersey
Jul 1, 2024
Home Owner from New Jersey
Jul 1, 2024
Identify weather strips
My windows are 24 years old. Need to find the suitable weather strip which i can use
Home Owner NJ
Jul 1, 2024
Home Owner from NJ
Jul 1, 2024
Lower rollers for AGC glass sliding door
I have an old AGC glass sliding door in my house and am looking to replace the lower rollers on it. Do I need to take it all apart again to find the correct replacements?
Contractor Pt Pleasant NJ
Jul 1, 2024
Contractor from Pt Pleasant NJ
Jul 1, 2024
Outside door handle
Good morning, I am look for the outside door handle. I'm not sure of the door manufacturer, but the handle pictured has Truth hardware cast into it. It is made of bronze or brass, the mounting holes are 11 78. Cheers Dennis
Handy Person Pennsylvania
Jul 1, 2024
Handy Person from Pennsylvania
Jul 1, 2024
Plastic window locks
Looking for these plastic locks for windows. Each window has one on each side. They push in to lock and pull out to unlock. Many have broken and I want to replace them.