Viewing all customer Discussions for:
Door & Window

Quick Learner St Petersburg FL
Jan 13, 2019
Quick Learner from St Petersburg FL
Jan 13, 2019
24" SERIES 800 CHANNEL BALANCE
stamped 23 4 24" l0ng 1/2" wide can you tell me what part # this is? I need to replace 4 of them for 2 windows
+3
Handy Person Fairview Or
Jan 13, 2019
Handy Person from Fairview Or
Jan 13, 2019
Handy Person Brookings OR
Jan 13, 2019
Handy Person from Brookings OR
Jan 13, 2019
Mercer window sash balance
I can't quit figure out which 385 sash balance to buy. I can figure it all out except the weight needed. Printed on the balance is 14-3 IG5 CMC 54.
Quick Learner
Jan 13, 2019
Quick Learner
Jan 13, 2019
Home Owner Atlanta
Jan 13, 2019
Home Owner from Atlanta
Jan 13, 2019
Snap in glazing
Can someone help me identify this glazing for a double panes aluminum sliding window?
Quick Learner E Montpelier, VT
Jan 13, 2019
Quick Learner from E Montpelier, VT
Jan 13, 2019
Window hinge pin
I have wooden double hung windows that have a pin at the base of each side of the sash that allows the window to pivot out at the top for cleaning and removal. These pins lock into the springs in the window jam. They measure 1 3/8 inches by 5/8 inches. I cannot determine what the brand of the window ... (cont.)
Quick Learner Wheeler oregon
Jan 13, 2019
Quick Learner from Wheeler oregon
Jan 13, 2019
Sash or balance
The first ones are short numbers are 15 and 5 and the letters are bsl rp I need two of those and the other one is 31 3 and letters are bsl rr I need 14 of those
+2
Home Owner San Diego, CA
Jan 12, 2019
Home Owner from San Diego, CA
Jan 12, 2019
15" Window Channel Balance, 1420
About 2 yrs ago,I bought 2 Channel Balances (about 25" length) from your store. Works great! Now, I would like to order 2 pieces (left & right). Stamp # 1420; Metal Channel Length 15 inches; Channel Depth 5/8" (bottom nylon guide at Terminal Clip) and Channel Width 9/16". Top and Bottom Guides are ... (cont.)
+2
Quick Learner Longview, TX
Jan 12, 2019
Quick Learner from Longview, TX
Jan 12, 2019
Balances with odd part number 27C USB
I have some balances in a non rotating kitchen window that are broken and I can't figure out what a modern match would be. The house was built in 2004 and I can't find a manufacturer on the windows - but the balance is 1/2" wide and says 27C USB.
+1
Quick Learner
Jan 12, 2019
Quick Learner
Jan 12, 2019
Searching for Andersen Window Balance
need 4 sash balance wood anderson double hung 40 wide 55 hieght installed 1989 and the plastic striping to hold screen in place thank you joe
Home Owner Nashua NH
Jan 12, 2019
Home Owner from Nashua NH
Jan 12, 2019
Pivot shoe
Pivot shoe for Harvey vinyl double hung window Pivot bar for the same
Handy Person Whidbey Island Washing...
Jan 12, 2019
Handy Person from Whidbey Island Washington
Jan 12, 2019
truth casement window locking mechanism
I have a broken handle on a vinyl casement window. It came with a Lindahl Cedar homes kit that was delivered in Dec. 2001. It has the identification number on the part "31402 A Truth". It's for a left side opening window. The crank handle has a "L" and "10" embossed on the inside of the crank, a ... (cont.)
Quick Learner Bloomington, indiana
Jan 12, 2019
Quick Learner from Bloomington, indiana
Jan 12, 2019
Can't find replacements for these broken cranks
Broken cranks. Can't find replacements. Picture enclosed. Please help.
Quick Learner Medford, NJ
Jan 12, 2019
Quick Learner from Medford, NJ
Jan 12, 2019
French casement window keeper?
I am looking for a part that fits on the top of a Weather Shield double/French casement window to secure the window closed. The windows were purchased in 2007. Do you sell a replacement for this part/
+4
Home Owner Daytona beach
Jan 12, 2019
Home Owner from Daytona beach
Jan 12, 2019
Broken latches
Has Tiltlatch printed. House was built in 1988, original windows.
Home Owner Lakeview Ohio
Jan 12, 2019
Home Owner from Lakeview Ohio
Jan 12, 2019
anderson sliding glass door handles
I ordered a door hanger and received it but it wasn't a complete set. It came as a single door handle without any screws or the other handle that fit the other side of the sliding door. The holes in the metal door are 5.5 inches apart from top to bottom.The part I received is the stone color, which ... (cont.)
Handy Person Houston, TX
Jan 12, 2019
Handy Person from Houston, TX
Jan 12, 2019
could you help me to identify which tilt latch i need to buy from you guys?
please refer to my attached image here for detailed dimension. thank you.
Home Owner TX
Jan 12, 2019
Home Owner from TX
Jan 12, 2019
Larson storm door hinge is drifting
We have a new issue with an old Larson 3/4 storm door. I wish I could give you the model name or number, but I don't have the manual and there are no stickers or other identification on the door. The problem is that the top hinge is separating from the door (not the jamb). This likely occured when ... (cont.)
Quick Learner
Jan 12, 2019
Quick Learner
Jan 12, 2019
care free single hung window.
The plastic part that is suppose to be in the window when the closing lever is shutting. ?Thank You Bruce
Home Owner Spring, Texas
Jan 12, 2019
Home Owner from Spring, Texas
Jan 12, 2019
Identifying replacement channel balance for 2790
The attached photos show a channel balance stamped with 2790. The sash weighs 30.8lbs and is for a non-tilt window. The channel balance is 9/16" wide (1/2"). If I am using the part finder found on the website correctly, it appears to be a 28" S395 with a 2760 stamp option. Is this correct? ... (cont.)