Viewing all customer Discussions for:
Door & Window
Home Owner
San Francisco
May 19, 2025
Home Owner from San Francisco
May 19, 2025
Broken handle & cover
Hello, I have two issues: 1. Broken handle 2. cracked cover. When the window is opened it pushes the cover off from the casement. I have to hold the cover to the casement with force while cranking the handle otherwise the cover will be pushed off
Home Owner
Minnesota
May 19, 2025
Home Owner from Minnesota
May 19, 2025
Aluminum storm window latches
Need latch for both sides of storm window. Latch is held in by a folded down piece of the aluminum frame. No markings on window or frame for identification. Latch appears to be made of pot metal, non magnetic.
Contractor
Massachusetts
May 19, 2025
Contractor from Massachusetts
May 19, 2025
Tilt in window parts
Hi, I have this type of channel balance. I need parts. If you could help me out that would be great. Don't have a Account yet. My name is Michael , I work for local Housing Authority. Thank you
Home Owner
Hollister CA
May 19, 2025
Home Owner from Hollister CA
May 19, 2025
28 inches in length.
Can you help me identify the right replacement for my window?
Quick Learner
May 19, 2025
Quick Learner
May 19, 2025
custom balances
Please let me know what to order.
Quick Learner
Garwood, NJ
May 19, 2025
Quick Learner from Garwood, NJ
May 19, 2025
need coil window balance for no-name window
Hello, I need a replace the coil balance for a window i had installed in 2017. The part i currently have looks alot like the part you show being replaced in our "How to replace a window coil balance" video. It looks like though there may be different sizes for this part. How do Identify the exact ... (cont.)
Home Owner
Florida
May 19, 2025
Home Owner from Florida
May 19, 2025
This is holding the bar on the bottom of the awning window.Only one side is broke.So the bar lifts up...
torque bar holder? i cannot find this anywhere.Is there anything else I can use?
Quick Learner
May 19, 2025
Quick Learner
May 19, 2025
need help
Balance is 32” w/o attachments. Weight 32#. Will need three each
Home Owner
Cecil Pennsylvania
May 19, 2025
Home Owner from Cecil Pennsylvania
May 19, 2025
Replacement parts
I need new Balances and top tilt latches.
Home Owner
Belgrade, MT
May 19, 2025
Home Owner from Belgrade, MT
May 19, 2025
Wibdow spring
They are certainteed windows, the metal portion is 26 1/4" long
Handy Person
USA
May 19, 2025
Handy Person from USA
May 19, 2025
Casement lock
Do you have these casement locks? I believe they are silver line. John Window MD
Quick Learner
Elmer NJ
May 19, 2025
Quick Learner from Elmer NJ
May 19, 2025
Anderson casement mechanism
I have an Ander Casement window that needs a new crank out mechanism
Home Owner
Tampa
May 19, 2025
Home Owner from Tampa
May 19, 2025
Part replacement
My windows dont stay open and was told need to replace this part
Home Owner
USA
May 19, 2025
Home Owner from USA
May 19, 2025
K&K keepers
Attached is my current keeper for my K&K windows. Please let me know if you have a suitable replacement. I have 1 left swinging window and 1 right swinging window. Both that 2 keepers each on the sash. Thanks for all your help Spiro.
Home Owner
Liverpool NY
May 19, 2025
Home Owner from Liverpool NY
May 19, 2025
Pivot shoe
I have older windows, manufacturer unknown. On 4 windows, the pivot shoe is broken. The window balancers are in good condition. The markings on the balancers show BSI and 32b and 32c. I need help finding the correct pivot shoe part. It appears that there is a post from the balancer that attaches ... (cont.)
Handy Person
Newport Rhode Island
May 19, 2025
Handy Person from Newport Rhode Island
May 19, 2025
Window tilt control
Looking left and right hand versions of this part. Windows have no manufacturer tags left.
Quick Learner
Maryland
May 19, 2025
Quick Learner from Maryland
May 19, 2025
Trim and balance caps
Hello, these windows from condo built late 1990s. All the trim on inside is breaking every time you touch it. Thank you in advance for any help you can offer.
Home Owner
san jose
May 19, 2025
Home Owner from san jose
May 19, 2025
Part inquiry
Could you please help to identify this parts? The only stamp I was able to find was "27 D" Also attached the window rail picture. Width of the rail seems about 1 inch. Window is around 30inch tall. Thanks for your help
Quick Learner
WA
May 19, 2025
Quick Learner from WA
May 19, 2025
26-3 JQ CALDWELL
The length of the metal channel is 27" It is marked '26-3 JQ CALDWELL' I'm uncertain about the depth and the width. The depth is 9/16" The width of the narrow side is 1/2" The width of the wide side is 19/32" Both top and bottom are winged.
Quick Learner
Columbus, Oh
May 19, 2025
Quick Learner from Columbus, Oh
May 19, 2025
single hung window sash balance and all sash hardware needed
The sash weighs 9.0 lbs. 24.25" h x 19.5"w. Current balances are rod & spring and are 22.5" long