Viewing all customer Discussions for:
Door & Window

Home Owner new york
May 17, 2025
Home Owner from new york
May 17, 2025
channel guide replacements
hi. i need to replace some broken channel guides so i can install the new balances i just received from you. 18-018 has the closest dimensions to mine, but mine have offset right/left specific screw holes and i don’t see anything like that in your inventory. i don’t know which dimen ... (cont.)
Quick Learner Wichita ks
May 17, 2025
Quick Learner from Wichita ks
May 17, 2025
Windows will not stay up
Side part broke on windows and now they will not stay up if not locked. Need to get it fixed before June 1
+2
Home Owner New York
May 17, 2025
Home Owner from New York
May 17, 2025
Need 2x of this window casement lock part
I recently purchased a home that has casement windows with locks installed, but two of the casements are missing this hook piece, so the locks have nothing to grab onto. Can you help me get 2 more of these? The screws are 3/4" apart.
Home Owner Harvest, Alabama
May 17, 2025
Home Owner from Harvest, Alabama
May 17, 2025
Broken Window Sash
Hello, I have a broken window sash. The pin/rivet holding the spring at the base has sheared off. It is stamped with 32B BSI. It looks to be very similiar to your S795-32, except that the top of the string has a metal hook that hooks in the window frame. Can you advise what part I would need t ... (cont.)
+2
Handy Person Santa Fe NM
May 17, 2025
Handy Person from Santa Fe NM
May 17, 2025
Hurd replacement window crank
Hello, I am looking for a replacement window crank. I see Hurd written on them but no part numbers. Please see the attached pictures. Thank you for your help identifying the part.
+1
Contractor Arkansas
May 17, 2025
Contractor from Arkansas
May 17, 2025
Need parts for damaged window
Assuming parts are repeated on both sides I need the flat gray metal keeper pictured for the other side and the piece held in by the two screws on the other. I included a pic of the label on the window .
+4
Quick Learner Odenton MD
May 17, 2025
Quick Learner from Odenton MD
May 17, 2025
Handy Person Santa Clarita, CA
May 17, 2025
Handy Person from Santa Clarita, CA
May 17, 2025
Window channel balance 22 2 LW CMC 11 and Take Out Clip
I'm looking for the correct part number for this channel balance and Take Out Clip. The window has a stamp on it that reads "Marquee Windows".but I cam't find who makes the product. Some online boards state that it is a low grade contractor product that may or may not by owned by Philips. Do you kno ... (cont.)
+1
Handy Person Michigan
May 17, 2025
Handy Person from Michigan
May 17, 2025
Home Owner Thousand Oaks, Califor...
May 17, 2025
Home Owner from Thousand Oaks, California
May 17, 2025
Swisco Pivot Pin
Hello i I have a broken pivot pin for my double hung balance window and would like to know how I can order a new pin. Thank you Par
Home Owner sarasota, fl
May 17, 2025
Home Owner from sarasota, fl
May 17, 2025
window norandex spline
These hold the french window metal plates in place where the plates intersect.
Home Owner Oakland Ca
May 17, 2025
Home Owner from Oakland Ca
May 17, 2025
Alpine windows
Trying to find the correct model # and part #
+1
Home Owner
May 17, 2025
Home Owner
May 17, 2025
Old window latch.
It broke and won't latch on the on side anymore and comes slamming down.
Quick Learner Ottawa,Canada
May 17, 2025
Quick Learner from Ottawa,Canada
May 17, 2025
Trying to identify Gentek Window (1998) Screen Clip
Hello Just wondering if your team would be able to identify a window screen clip as seen in the picture. They are spring loaded. Any help would be greatly appreciated Pius
Quick Learner Tallahassee Florida
May 17, 2025
Quick Learner from Tallahassee Florida
May 17, 2025
American Craftsman Window Balance
This sash balance is from a Anderson American Craftson window purchased at Home Depo. Can you provide the correct part numbers to order for the left and right side. It has a number (10) on the side so I assume it is a 10 lb balance. The window may have been home depo # 204781459. The window may be ... (cont.)
Home Owner Aitkin, Minnesota
May 17, 2025
Home Owner from Aitkin, Minnesota
May 17, 2025
Cole Sewell interior handle
Our front storm/ screen door is a Cole Sewell. Registration number 03130298021 1090. We need to replace the interior handle mechanism. Do you have a replacement part for this type of door?
Quick Learner Charlotte, North Carol...
May 17, 2025
Quick Learner from Charlotte, North Carolina
May 17, 2025
Need Slide door handle replacement
Guardian Geneva, NY ANSI Z97,1-2009 16 CFR 1201 || SAFETY TEMPERED SGCC 2259 |/ 8UA CAN/CGSB-12.1.M
+1
Home Owner Port Charlotte, FL
May 17, 2025
Home Owner from Port Charlotte, FL
May 17, 2025
Window sash spring
I have a damaged sping assy, stamped PN 29-5 GP5 CMC 85no makers name on the window, but from a home built approx 2022. Many similar spring assy so need help.
+5
Home Owner Toledo Ohio
May 17, 2025
Home Owner from Toledo Ohio
May 17, 2025
No name or part numbers found
Handle length 9 and a 1/2 inches, Mounting screws 3 and 7/8 on center, Locking mechanism 2 and 3/4 inches from top mounting screw on center.
+2
Handy Person Indianapolis Indiana
May 17, 2025
Handy Person from Indianapolis Indiana
May 17, 2025
Sash Spiral Balance Shoe Replacement
Please see the attached pics of a double hung lower sash balance shoe. I would like to replace the shoe but I can't ID it. Can you help me?