Viewing all customer Discussions for:
Door & Window

Home Owner Cherokee, IA
May 19, 2017
Home Owner from Cherokee, IA
May 19, 2017
Broken bolt in replacement windows
The picture you see shows a broken bolt from replacement storm windows (probably about 20 to 30 years old) in our 1879 home. Is this a sash bolt? We' need to replace quite few of these. What do you think? The numbers on the ones that broke off are 2,5, and 6.
Quick Learner cypress, texas
May 19, 2017
Quick Learner from cypress, texas
May 19, 2017
Champion Windows
Hail broke many of them - the glue is intact, but the plastic snap in window glazing is broken on two sides of the house. I replaced them all on my last house which was 10 years older. I have a 1" belt sander and can probably grind down a ridge if there is something that would still fit with ... (cont.)
Quick Learner USA
May 19, 2017
Quick Learner from USA
May 19, 2017
Patio door keyed cylinder
I am trying to find a new cylinder for this patio door lock The number on the door was 3100 SGD. thanks
Quick Learner Harwood, ND
May 19, 2017
Quick Learner from Harwood, ND
May 19, 2017
Truth 40254 Window Operator
Looking for a replacement for a Truth 40254 window operator.
Professional Coldwater, MI
May 19, 2017
Professional from Coldwater, MI
May 19, 2017
Knife latch for 5/8" screen frame
I purchased 70-174 Andersen Screen latch pair. They will not work in 5/8 screen frame. Do you make similar product that will.
Quick Learner USA
May 19, 2017
Quick Learner from USA
May 19, 2017
Window Balance 86 35-2 EB5 CMC 1
HelloI need two channel balance replacements. They are installed on Alpine windows. They were installed approximately 10 years ago or about 2007. They are marked 86 35-2 EB5 CMC 1.Attached are photos of the channel balances I need. Let me know if the identifiers and images on/of the balances provide ... (cont.)
Quick Learner Nicasio, CA
May 18, 2017
Quick Learner from Nicasio, CA
May 18, 2017
Frame has come apart from mirror
Hello, I'm hoping to fix my closet. It's has been struggling on the tracks for quite some time and now the mirror has become disconnected at the top of the side and I can't figure out how to get it back together. I may need a new track so I can get this in better operational shape. It's the 71" trac ... (cont.)
Home Owner Madison WI
May 18, 2017
Home Owner from Madison WI
May 18, 2017
replacement for storm/screen door
I need to replace the flexible strips that hold in my storm/screen door. I have attached pictures. Or, if there are clips that can ride in the tracks and do the job, I would try that.
Home Owner New Jersey
May 18, 2017
Home Owner from New Jersey
May 18, 2017
Replacement parts needed for double hung window
See IMG_5238 for description of the window Thank you
Quick Learner Fort Wayne, IN
May 18, 2017
Quick Learner from Fort Wayne, IN
May 18, 2017
Measurements
Can you tell me what the measurement that the internal hole needs to be? Depth and width of the lock portion that fits inside the door. Thanks
Quick Learner California
May 18, 2017
Quick Learner from California
May 18, 2017
Stamp doesn't match swisco's
Hi My channel balance is half inch wide and 21 inch long But the stamp reads 20 3 BP Caldwell so I am unsure of the weight range that correlates with swisco's 20xx series Thank you
Handy Person Mint Hill, NC
May 18, 2017
Handy Person from Mint Hill, NC
May 18, 2017
Balance spring retainer
On Easton vinyl windows they use coil balance shoe 15-177. At the top of the sash there are 2 plastic pieces that interlock. The bottom piece has a post that goes inside the coil spring. The top piece interlocks to with the bottom piece to give it added strength to support the spring. I've foun ... (cont.)
Landlord Gainesville, FL
May 18, 2017
Landlord from Gainesville, FL
May 18, 2017
Swicso Part #82-044
I own multiple condo's that use Swisco door handles. The subject Outside Pull Handle frequently breaks, so I keep multiple spares. However, I recently had the inside pull handle break and I can't find the associated part number. It looks exactly like Part #82-044 except it has the screw holes. C ... (cont.)
Home Owner Yorba Linda, CA
May 18, 2017
Home Owner from Yorba Linda, CA
May 18, 2017
Somerset II white vinyl sliding window
I am unable to find this 3" long by 1/2" wide vent stop. Do you know where I can purchase?
Handy Person Westerville OH
May 18, 2017
Handy Person from Westerville OH
May 18, 2017
The "catch" for a Pella Rolscreen sliding door
Hopefully these pictures will show you the clear plastic catch that fits into the top whole in the frame of the fixed pella patio door. This is the part that the hook on the handle of the Rolscreen sliding door "catches" on when the screen is "deployed," i.e., in use.
Quick Learner San Juan Capo, CA
May 18, 2017
Quick Learner from San Juan Capo, CA
May 18, 2017
Window Balance 33 4 EQ Caldwell
Hello - I am trying to find a replacement part for my window. It measures 34" long (minus the plastic tips) and 1/2" wide. The printed code on it says: 33 4 EQ Caldwell. I seem to be having trouble emailing you the pictures. Can you help? Thank you Sasha
Quick Learner Odessa Florida
May 18, 2017
Quick Learner from Odessa Florida
May 18, 2017
Needed hardware
Alcan window parts, need four nylon parts for the top of the windows, also need two lift assists 30" long 2930 lift rating with the shown nylon ends. Thanks
Home Owner Boston, MA
May 18, 2017
Home Owner from Boston, MA
May 18, 2017
replacement window pulls
I need 4 window pulls. PLease see photos attached Photo 5323 shows the top of the window where you can see the brand name. Photo 5324 shows the pull (at the bottom of the window) - a straight-on view. Photo 5325 shows the pull looking up from below it. You can see that it is screwed into the wind ... (cont.)
Home Owner Mich
May 18, 2017
Home Owner from Mich
May 18, 2017
Need 20' of this seal
This is for my wood horizontal slider windows. Its the seal that is vertical between the windows. Inserts in an 1/8 groove.
Quick Learner Oregon
May 18, 2017
Quick Learner from Oregon
May 18, 2017
Window Balance 19 2 CU CMC 2
I need 6 - 20" channel balances for 3 windows. Looking at the pictures on your website I think series 380 will work but wanted to get your opinion before I order. Thank you for your help. -Justin