Viewing all customer Discussions for:
Door & Window

Quick Learner ada, MI
Jun 14, 2016
Quick Learner from ada, MI
Jun 14, 2016
Old window spring balance that needs replacement
Hello, i have about 13 year old windows that has spring balance encased in plastic case as shown in the picture. i would like to buy those if you carry those. Please let me know
Quick Learner New York
Jun 14, 2016
Quick Learner from New York
Jun 14, 2016
Andersen Sash
Do you have this part for Andersen window
Contractor Brownsburg, IN
Jun 14, 2016
Contractor from Brownsburg, IN
Jun 14, 2016
Marvin Casement Windows
Looking for these keepers but the number on them doesn't match up or pull anything up. 31344a I believe was the number. Any ideas?
Home Owner USA
Jun 14, 2016
Home Owner from USA
Jun 14, 2016
Replacement window sash vent stops
I am having a new home built with Ply Gem vinyl double hung windows. The window models are the Pro Classic Series, PWG-M-56-00432-00001. The windows have vent locks that are permanently engaged, requiring them to be manually pushed in every time I try to open a window. Ply Gem recommended that I c ... (cont.)
Quick Learner USA
Jun 14, 2016
Quick Learner from USA
Jun 14, 2016
Replacement Handle
The screws are 8 1/2 inches apart. The handle between the broken brackets was wood. The handle is on the inside of the house. Thank you
Professional Columbus, OH
Jun 13, 2016
Professional from Columbus, OH
Jun 13, 2016
Just ordered wrong parts need 15-167 pivot lock shoe
Need 2 of these locks pictured, just received my order #764913 and the locks are too large. Received are 1 3/16" wide and I need 1" or 15/16" wide locks. Can you help me get proper locks?
Quick Learner chapel hill, NC
Jun 13, 2016
Quick Learner from chapel hill, NC
Jun 13, 2016
andersen window balance
Hi: I have a failed window balance that need replacing. Length = 6 3/4 " Width = 3" 3/4 " Deep Looks like markings say 6/84 manufacture date, stamp on bottom plate (where cords exit) says P69 12L 6 84 this is the balance on left side of window ( from interior view) note : the other balan ... (cont.)
Home Owner USa
Jun 13, 2016
Home Owner from USa
Jun 13, 2016
Broken balance
This part broke off my window balance. What do I need to replace it. The part with the string hooks into the plastic shoe
Quick Learner Helena Mt
Jun 13, 2016
Quick Learner from Helena Mt
Jun 13, 2016
Window crank
This is a crestline and I need a new crank. I'll send 3 more pics
Home Owner USA
Jun 13, 2016
Home Owner from USA
Jun 13, 2016
Andersen operator cover.
As you can see from the picture the operator cover has cracked and we were hoping to replace it. The second picture shows it without the crank handle. There is a serial number on the metal swing out. (measurements: 4.5" long _at the front; 4 5/8" long at the back; 1 1/8 " deep; 3/4" height at fron ... (cont.)
Quick Learner New Jersey
Jun 13, 2016
Quick Learner from New Jersey
Jun 13, 2016
Spline is way too big
I ordered the .25" foam spline to re-screen a door, but it's way too big. What do you recommend for the attached project photos? Note: current spline is grey. I want to replace with correct width size AND: I need a new door closer spring. Current one measures about 25" but may have stret ... (cont.)
Quick Learner Naples, FL
Jun 13, 2016
Quick Learner from Naples, FL
Jun 13, 2016
Milestone SGD Series 1000 Window (Florida Extruders International, Inc.)
Hello, I have attached three photos: 1.) to identify the Window, tag on Window; 2.) a picture of the spring part to assist in opening and closing window, NEED this new part; 3.) inside plastic trim picture need for bottom of upper window., NEED this new part. Please let me know if I can order ... (cont.)
Quick Learner
Jun 13, 2016
Quick Learner
Jun 13, 2016
tilt window balance
I think my part is 795 series but it has a letter G engrave and you don't offer a letter G. my window is about 48" wide by 42" high. I'm submitting this inquiry again because the first one i got message saying "there was a problem with your submission" and thought it might have been the picture si ... (cont.)
Home Owner Duluth, MN
Jun 13, 2016
Home Owner from Duluth, MN
Jun 13, 2016
39-171 Info Needed
I need to replace the operator and stud bracket. I believe the Truth Hardware Dyad Operator, Product Code: 39-171 is the correct operator but I am unsure which is the correct stud bracket. The original 2004 Vetter operator has the stud bracket permanently attached to the operator arm. Apparently I c ... (cont.)
Home Owner USA
Jun 13, 2016
Home Owner from USA
Jun 13, 2016
Crestline window sash parts.
I was referred to you by Crestline. One of my Crestline Windows does not stay up but slams shut. Here are the parts on the sash that I think might be the issue. Do you have replacement parts or sashes for these windows. Believe they date back to 1995 or so. I believe the part you call the shoe ... (cont.)
Handy Person brentwood ca
Jun 13, 2016
Handy Person from brentwood ca
Jun 13, 2016
end piece on balancer help
I have a 3350de BSI. the length is 34" but i am having a hard time picking between the 390 and the 351 for my window. its a half inch width too. Anthoni
Home Owner Georgia
Jun 13, 2016
Home Owner from Georgia
Jun 13, 2016
Larson strike plate--not 40-197
The 40-197 is TOO BIG! One of my Larson Storm Door serial numbers is 34904031.411120914. When I enter serial # into input field on Larson website, get nothing. I have looked everywhere to no avail about these strike plates and we have just purchased and installed doors within last 3 years. Any h ... (cont.)
Home Owner USA
Jun 13, 2016
Home Owner from USA
Jun 13, 2016
Guardian French door handle replacement
I have a guardian door with this information on it, Carletan, michigan, ANSI 297.1.1984, SGCC9331/8U, 16 CFR 1201 II AN/CGSB-12J-m, patent # D429.619. do you have the handle replacement for my french doors?
Quick Learner
Jun 13, 2016
Quick Learner
Jun 13, 2016
Anderson Double Hung window sash replacement
I have several anderson double hung windows which require new sash. The windows are appox. 30 plus years old. the part number reads BL10 10#314 plus either a R or 8. Since it is from the right side facing out from the inside I think it might be indication a right side sash. Could you direct ... (cont.)
Contractor Fishers, Indiana
Jun 13, 2016
Contractor from Fishers, Indiana
Jun 13, 2016
Anderson balance replacement
need proper replacement Anderson balance the numbers on the current balances are: 11600-2 and E59 9#27 578 same numbers on all balances that need replaced Thanks for your help. Mark