Viewing all customer Discussions for:
Door & Window

Home Owner USA
Jul 28, 2015
Home Owner from USA
Jul 28, 2015
Balance identification
i have a balance stamped 26 4 EW CMC 4. which balance on your site would match up best? thanks.
Handy Person port orange,fl.
Jul 28, 2015
Handy Person from port orange,fl.
Jul 28, 2015
help on part
hi, the metal part is 30 in.not counting plastic ends .channel width is 9/16 .these windows were installed in early 80s .in a mobile home porch The marking on the channel 29 3 bs1{the one could be a L} these three letters are sideway to the three then on top of those letters mf best I ... (cont.)
Quick Learner Arizona
Jul 28, 2015
Quick Learner from Arizona
Jul 28, 2015
broken corner latch
Built: approx. 1994 Thank you. Last pic is broken one : (
Home Owner USA
Jul 28, 2015
Home Owner from USA
Jul 28, 2015
Andersen Operator
Do you id window operators by pictures? I was told by people it was an Anderson but some said it wasn't because there was no logo. It's one of those ones used in 60s -70s buildings so it's quite old. Please let me know if you could help me. Thank you!
Quick Learner Denver CO
Jul 28, 2015
Quick Learner from Denver CO
Jul 28, 2015
Concave rollers
My top channel actually includes a top and bottom rail on which a 1" diameter plastic roller rolls. I was unable to remove the old broken rollers without breaking them. I see that I can purchase 1" concave rollers from you. But I can't figure out how to get them on as they ride on both rails. Is ... (cont.)
Contractor USA
Jul 28, 2015
Contractor from USA
Jul 28, 2015
Window Cranks with 4-1/8" hole spacing
We are looking for window replacement cranks. Do you have anything that matches the size below. Thanks Suzi
Handy Person Saint Cloud, FL
Jul 28, 2015
Handy Person from Saint Cloud, FL
Jul 28, 2015
Norandex sliding (non-tilt) window keeper
I have a couple of broken keepers for my Norandex sliding windows and a handful of bent ones (it was a vacant home for seven years) that I need to replace. I'm having trouble locating the correct keeper and was hoping that you might be able to provide them. Attached are five photos taken ortho ... (cont.)
Home Owner WI
Jul 28, 2015
Home Owner from WI
Jul 28, 2015
Pella Screen Door Part
I think the plastic part on the handle has become bent/warped so door won't latch securely.
Home Owner
Jul 28, 2015
Home Owner
Jul 28, 2015
45015 PAT. CANADA 1986
We are looking for the cover that goes over the chain
Handy Person Johnstown,co......chur...
Jul 28, 2015
Handy Person from Johnstown,co......church building maintence
Jul 28, 2015
Need replacement parts for Traco window top tilt latch
The window brand name is Traco. The top tilt latch broken and want same part to be replacement. Tilt latch outside is 5/16" Tilt latch inside is 2 1/2" The window frame is 3/4 frame
Quick Learner Long Beach, CA.
Jul 28, 2015
Quick Learner from Long Beach, CA.
Jul 28, 2015
SASH WEIGHT
Im sure I have the correct sash channel idenitfied, just need to determine weight range. Hopefully the numbers shown can help. Thank You Dennis H
Home Owner Columbia, MS 39429
Jul 28, 2015
Home Owner from Columbia, MS 39429
Jul 28, 2015
Mayfair "Classic"Window plastic bead replacement
Need to replace the plastic bead glazing around windows. Do you have this pattern or similar pattern. If not, do you have suggestion? Thanks Charles
Home Owner Woodridge IL
Jul 28, 2015
Home Owner from Woodridge IL
Jul 28, 2015
11/32" Window Cranks
11/32 folding window cranks I just want to make sure we are purchasing the same style. We have ROW casements Thanks
Home Owner USA
Jul 28, 2015
Home Owner from USA
Jul 28, 2015
1/2" channel balance replacement
I have 4 windows that need new channel balances. The channel width is 1/2" and length 30" The part I'm not sure about is the end pieces. I want to be sure I order the right pieces. So far the most similar parts I can find on your site are part S377-30 and S371-30, but these are slightly different ... (cont.)
Home Owner North Carolina
Jul 28, 2015
Home Owner from North Carolina
Jul 28, 2015
Home Owner Greeley, Colorado
Jul 28, 2015
Home Owner from Greeley, Colorado
Jul 28, 2015
Replacement for window operator
Greetings, I am looking for a replacement for the window operator in the attached photo.The longer arm measures 10 1/4" and the shorter arm is 4 1/4". Number 31538 is stamped on the shorter arm, as well as the letter "L". Also, "Entryguard" is stamped on the longer arm. Please advise me on my repla ... (cont.)
Home Owner USA
Jul 28, 2015
Home Owner from USA
Jul 28, 2015
problem removing 84-001 roller
Dear Michael, I have an aluminum sliding insect screen that is about eight years old. It has rollers similar to your 88-001 model. Some of the roller wheels are missing. I removed the screws that lock it in from the screen side. I can see and locate the hole in the 88-001, but I can not move the s ... (cont.)
Quick Learner USA
Jul 28, 2015
Quick Learner from USA
Jul 28, 2015
What does the tip color of a spiral balance mean? Are shoes interchangeable?
1) For a tube spiral balance on a tilt window, what's the difference between one with the green tip and one with the red tip? 2) For a 3/8" Diameter Tube Balance with red tip, I see you have about three kinds of 3/8" Pivot Shoes available on your web site. Does that mean I can choose any on ... (cont.)
Home Owner Brighton, MI
Jul 27, 2015
Home Owner from Brighton, MI
Jul 27, 2015
Help ID My Channel Balancer with the Correct Parts
I need 4 pcs. of a 25" Long balancer with the correct components on the ends. It measures 6/16" X 5/8". The markings on my existing balancer 24C and it also has UNIQUE 24-C-30. I think it may be the Series 390 but on the 15-001 clip I measure 1-1/16" not 1-1/8". Its defiantly over 1". All othe ... (cont.)
Quick Learner USA
Jul 27, 2015
Quick Learner from USA
Jul 27, 2015
Patrick 1800 window tilt latch and balance.
My question is if product code 26-243 fits on my window. I need the right side. Also I need another part : balances for my window, the Patrick 1800. Will your product code S775-18 fit in my window?