Viewing all customer Discussions for:
Door & Window

Home Owner Lakeland, Fla
Jul 27, 2015
Home Owner from Lakeland, Fla
Jul 27, 2015
window operator
I recently purchased a window operator from you, and it worked perfectly. I need two more of the same, but don't remember the part number. Please help...Ken Wood
Home Owner Ocean City, NJ
Jul 27, 2015
Home Owner from Ocean City, NJ
Jul 27, 2015
Screw length for 82-036 Door handle
Can you please tell me how longs the screws are?
Home Owner Centennial CO
Jul 27, 2015
Home Owner from Centennial CO
Jul 27, 2015
Thickness of 55-164
Hi: I' have had to replace our vinyl bead more than twice because of hail damage. I have been buying replacement bead locally, but it is only .025" thick and keeps braking. Is your 55-164 thicker than that or is it the same thickness?
Handy Person Minnetonka, MN
Jul 27, 2015
Handy Person from Minnetonka, MN
Jul 27, 2015
Crank handles for 39-015
Hello, which of your crank handles are compatible with 39-015 operator? Thank you.
Handy Person grayton beach, fl
Jul 27, 2015
Handy Person from grayton beach, fl
Jul 27, 2015
82-037 adjustment screw for Andersen sliding door
I need a new adjusting screw and the little part it holds and adjusts, in the receiver. Is it possible to get those two parts without ordering a whole assembly? This is a rental house, and it also seems that bottom is damaged so it off kilter and does not slide correctly on the track. I suspe ... (cont.)
Home Owner Runnemede NJ
Jul 27, 2015
Home Owner from Runnemede NJ
Jul 27, 2015
grid holders for a octagon window.
These plastic grid holders slide in the grid and the little points press into the casing an keeps the grid in place. Since these grid holders are plastic they had broken over the years. Now, the colonial grids will no stay in the window without falling out. I would appreciate any help you can provid ... (cont.)
Home Owner staten island ny
Jul 27, 2015
Home Owner from staten island ny
Jul 27, 2015
thermal guard replacement
i would like to replace these parts. can you please advise. thank you
Quick Learner USA
Jul 27, 2015
Quick Learner from USA
Jul 27, 2015
Home Owner Texas
Jul 27, 2015
Home Owner from Texas
Jul 27, 2015
Snap in is popping loose
I replaced the top snap in going across my windows horizontally. It appears that after a week in the Texas heat and sun, the corners pop loose. What do you recommend I use to secure the snap in's so it does not continue to pop out on each end?
Home Owner USA
Jul 27, 2015
Home Owner from USA
Jul 27, 2015
b 26HD balance replacement
I would need two balances. The balance is 27 inches long.
Quick Learner thousand oaks, CA
Jul 27, 2015
Quick Learner from thousand oaks, CA
Jul 27, 2015
Home Owner Bradenton, FL
Jul 27, 2015
Home Owner from Bradenton, FL
Jul 27, 2015
Alcan Window clips
I am looking for replacement plastic clips that hold in the white decorative panes in the Alcan Windows. Several of these clips have broken and I need to replace them. Do you carry these parts?
Quick Learner North Myrtle Beach, SC
Jul 27, 2015
Quick Learner from North Myrtle Beach, SC
Jul 27, 2015
Broken Acorn Door Handle
We have a broken door handle on the sliding glass door of our condo. The best I can tell by the imprint on the handle is that it is an Acorn Dor Wal but I don't see a number. I was searching for a replacement and came across this site and thought someone could help by looking at the attached pi ... (cont.)
Handy Person Wesley Chapel, FL
Jul 24, 2015
Handy Person from Wesley Chapel, FL
Jul 24, 2015
Sash Cap / Sash Guide
This part is mounted on each side at the top of the window sash. It engages with the side balancers. It was used on Norandex and Alkan windows.
Home Owner Dedham MA
Jul 24, 2015
Home Owner from Dedham MA
Jul 24, 2015
Harvey Majesty DH Window pivot bars
looking to buy left and right hand pivot bars for Harvey Majesty double hung wood windows installed around 1997. I believe Harvey part # is 10179 but not sure. They are marked with a 1 or a 2 depending on if left or right.
Home Owner White Plains, NY
Jul 24, 2015
Home Owner from White Plains, NY
Jul 24, 2015
anderson window balances
Looking to replace 1970 window balances from Anderson double-hung balances. The numbers on the balances are: D9 7 31 5 71
Home Owner Northern California
Jul 24, 2015
Home Owner from Northern California
Jul 24, 2015
Equivalent Replacement rollers for Truth Model 31761A
Looking for local source/online supplier for equivalent to the above model for side adjust rollers. Will need to purchase 6.
Handy Person Irricana, CA
Jul 24, 2015
Handy Person from Irricana, CA
Jul 24, 2015
Truth operator 45142
I'm trying to replace our window crank - Truth 45142. my dual arm crank has slots (2) off centre, about 3inches off centre ,, that hook onto the window... product 39 083 has one centre slot to crank out the window.Do you have this style of crank ,,Handle also please .. Bronze thanks ... (cont.)
Professional Charlotte, NC
Jul 24, 2015
Professional from Charlotte, NC
Jul 24, 2015
Need an ID on this pivot shoe
What do you recommend for this pivot shoe?
Contractor San Francisco
Jul 24, 2015
Contractor from San Francisco
Jul 24, 2015
find the right balancers for vinyl windows
The exisitng balancers have " 20 -3 " stamp. metal to metal length is 21" , 9 /16" width Will the 21" series 390 S390-21 2030 match the existing? Thanks Freddy