Viewing all customer Discussions for:
Door & Window

Home Owner Spain
Jul 24, 2015
Home Owner from Spain
Jul 24, 2015
Patio sliding door device
Dear colleagues, I'm trying to find the device that is on the attached picture. It's from a patio sliding door that we bought from Canada around 15 years ago. Do you still sell them? What is the price per unit? My address is in Las Palmas, Canary Islands, SPAIN, EUROPE Please let me know the ... (cont.)
Quick Learner
Jul 24, 2015
Quick Learner
Jul 24, 2015
Searching for 5345
Need to replace the shoe balance and coils... It's a Simonton single hung window.
Home Owner Auburn Hills, MI
Jul 24, 2015
Home Owner from Auburn Hills, MI
Jul 24, 2015
Truth 45251--39-172 in white?
I found the part on your website but it appears only in white. Does this come in any other colors? I am looking for bronze. Regards Ken
Home Owner USA
Jul 24, 2015
Home Owner from USA
Jul 24, 2015
K & K crank assembly
Have a need to identify my broken crank assbly. K&K type...30 years old..need correct one to replace.
Contractor clinton, NJ
Jul 24, 2015
Contractor from clinton, NJ
Jul 24, 2015
andersen casement crank
Hi guys, can you help me with this one: Numbers listed on the arm are CW-35 CW6 20" SPLIT Picture attached.
Home Owner Canada
Jul 24, 2015
Home Owner from Canada
Jul 24, 2015
Radisson window lock
I really cannot identify who is the manufacturer for this lock (picture attached). On one side is mentioned RADISSON U.S.PAT-6.076.804. I would be extremely grateful if you can help with an advice. Kind regards, Iulian
Quick Learner Puerto Rico
Jul 24, 2015
Quick Learner from Puerto Rico
Jul 24, 2015
Windows Replacement Operators
Sir, we are looking for windows operators as per photo attached. Use in an old house windows ( 25 yrs old construction). We find similiar, but the size of the hanger who is attached to the grip ( to close and open the window) have to be 2 11/16 ( or 2 3/4 maximun). The letter attached request for ... (cont.)
Handy Person USA
Jul 24, 2015
Handy Person from USA
Jul 24, 2015
Need new 30B
Find attached a photo of a part I need to fix a single hung tilt window. Model # 30B
Home Owner Toms River, NJ
Jul 24, 2015
Home Owner from Toms River, NJ
Jul 24, 2015
Want to confirm replacement part
Pictures attached are of sash balances installed with Andersen Windows in 1988. Markings appear to read R14 927 3-RR. Please confirm correct replacement part.
Home Owner NJ
Jul 24, 2015
Home Owner from NJ
Jul 24, 2015
Pivot Bar with 1-1/4" hole placement
Hi there, I am debating between part # 26-433 and #26-021 can you please look at the attached picture and let me know which part is the right one for me. The hole is 1 1/4" from top to the center of the hole. Please let me know which part I should order. Thanks, Umar
Home Owner Broomall, PA
Jul 24, 2015
Home Owner from Broomall, PA
Jul 24, 2015
Caradco Operator Cover Replacement
I need 1 hardware operator cover for a Caradco casement window. It measures 5 and 1/4 inches.
Quick Learner USA
Jul 24, 2015
Quick Learner from USA
Jul 24, 2015
Choosing a balance without the old one
Hi. I sure hope you can help me. We did an extensive remodel on our house in which a window was removed for easy access. Anyway, after months of chaos, when the window was ready to go back in, the channel balances were missing. So I do not have any reference, or series numbers, or anything to go ... (cont.)
Home Owner Kittery, ME
Jul 24, 2015
Home Owner from Kittery, ME
Jul 24, 2015
Certainteed casement window part
Hi, Looking for keeper to hold locking bar in place. Do you have a replacement pay like this? Thanks, Tom
Home Owner Wyoming
Jul 24, 2015
Home Owner from Wyoming
Jul 24, 2015
Caradco Window Crank, 13-1/2
Need help in determining which replacement part to order for the Caradco window operator shown in the photo. The gears on the operator slip while opening and closing. The ones that we have seem more complex than what I can find on your website. The arm is 13 1/2". Please advise. Thx. ... (cont.)
Handy Person USA
Jul 23, 2015
Handy Person from USA
Jul 23, 2015
Square Channel Balance top
I need eight balances they are 1/2 inch 3340s and use your 15-004 bottom insert, but I could not find the top piece. It is 15/16 across the wings and 15/16 tall and is square across the top it sticks out of the channel 7/16 inches. it is notched 1/4 inch on the window side. see photos ... (cont.)
Home Owner USA
Jul 23, 2015
Home Owner from USA
Jul 23, 2015
American Craftsman Sliding Glass Door roller
Attached are 3 pics of my door rollers. Are these the same as your product 81-095, on yourwebsite: Patio-Sliding-Glass-Door-Roller/pd/Patio-Glass-Door-Double-Wheel-Roller-Assemblies/81-095 Please let me know if these are the same product.
Home Owner Morrisonville NY 1...
Jul 23, 2015
Home Owner from Morrisonville NY 12962
Jul 23, 2015
30 yr old peachtree patio doors
I installed 2 of your patio doors 30 yeas ago and they are alive and pretty well.I replaced some wheels on one of the glass doors. screens have been fussy occasionally after lots of kids banged on them. Some folks would replace them but I am handy and prefer to keep them rolling I need a total o ... (cont.)
Home Owner FORT MILL, SC
Jul 23, 2015
Home Owner from FORT MILL, SC
Jul 23, 2015
I think it's call a pivot bar
THERE ARE NO NAMES,NUMBERS OR MARKINGS BODY .50" WIDE, 1.40" HEIGHT, PIN .155" DIA., .65"LONG DON'T KNOW WHAT KIND OF WINDOW IT IS. THANKS FOR ANY HELP THOMAS
Quick Learner
Jul 23, 2015
Quick Learner
Jul 23, 2015
Balancer Replacement for Anderson Window
I need to know the replacement part number for: E46 9#27 6-77.
Home Owner USA
Jul 23, 2015
Home Owner from USA
Jul 23, 2015
Which is the correct order for me to order
26-369 or. 26-412 i am interested in the part but not sure which is the correct order i am going to email you a picture of the part let me know THANKS Danny