Viewing all customer Discussions for:
Door & Window

Home Owner Bethlehem, CT
Jun 1, 2009
Home Owner from Bethlehem, CT
Jun 1, 2009
Landlord Toledo, OH
Jun 1, 2009
Landlord from Toledo, OH
Jun 1, 2009
What is the width of the roller?
What is width of 81-004 roller? Are there any other similar assemblies with 3/8 to 7/16 wide X 11/2 dia roller?
May 29, 2009
May 29, 2009
what is the difference between the 380 and 390 series
The series 390 has 15-001 shoe and 19-002 top attached and the series 380 has 15-005 shoe and 19-005 shoe.
May 29, 2009
May 29, 2009
What is included?
This balance comes fully assembled with a 15-025 shoe and a 19-008 top attached; the block and tackle pulley system with spring is included as well, just as shown.
May 29, 2009
May 29, 2009
39-077 finish
No, the 39-077, solid brass casement window adjuster, is not available in a different material or finish.
Home Owner Michigan
May 27, 2009
Home Owner from Michigan
May 27, 2009
Screen clip 70-020 screws
Does the 70-020 clip come with a screw? If not what size is required?
May 27, 2009
May 27, 2009
What option should I pick?
The options listed for SWISCO series 795 are the numbers stamped on the original channel balances for this particular window balance system. The options indicate spring strength. To find out what option is needed remove the window sash and put it on a scale. Stamp option 29A will carry a window ... (cont.)
Home Owner California
May 27, 2009
Home Owner from California
May 27, 2009
Stamp 2850 balances?
Are heavier duty 29 inch channel balances available from Swisco. I have ordered online from Swisco and was very satified. New E2R double glazed windows are heavier than standard double glazed -hence the need.
Quick Learner Newton
May 27, 2009
Quick Learner from Newton
May 27, 2009
Thanks for the great site
Hi, I just wanted to let you know how pleased I was with my recent order (obviously, since I just submitted another one a few minutes ago!). Everything came VERY quickly and was in great condition. The specs on your website for the measurements of the storm window corners I ordered were MUCH b ... (cont.)
Quick Learner
May 27, 2009
Quick Learner
May 27, 2009
What is the lower Andersen screen door roller?
The item that you show as the 84-078 upper screen door roller for the Andersen screen door appears to be exactly the item we are looking for - to replace the lower screen door roller for our Anderson sliding screen door. The lower screen door roller displayed on your site looks nothing like the ite ... (cont.)
Quick Learner St Paul
May 26, 2009
Quick Learner from St Paul
May 26, 2009
Thank You
Your website is excellent. I got my stuff ordered quickly, knowing that I was getting exactly what I needed. (I ordered some channel balances). Websites like yours make computers look good!
May 22, 2009
May 22, 2009
Outside handle size
From the lower mounting hole center (close to the button release) to the lowest hole center measures 4-1/2".
Landlord San Antonio
May 20, 2009
Landlord from San Antonio
May 20, 2009
better bilt tilt latches
is item #26-351 interchangeable with item #s 26-157 and 26-158?
Quick Learner Maryland
May 20, 2009
Quick Learner from Maryland
May 20, 2009
Series 390 channel balance
I need to replace several channel balances that appear to be series 390 (S390-24) and are stamped with "2020". Would that have to be a special order?
Home Owner storrs, ct
May 15, 2009
Home Owner from storrs, ct
May 15, 2009
slide glass door track cover
about installton for slide glass door track cover 80-102
May 14, 2009
May 14, 2009
Pella Lock & Keeper 90-213 and 90-243
I believe Pella calls the 90-213 color Bronze but it looks close to the Copperite color we have for other Pella products. The 90-243, Pella Lock and Keeper, is Champagne color.
Home Owner Williston, VT
May 13, 2009
Home Owner from Williston, VT
May 13, 2009
My stamp is 16 without any trailing letters
I want to replace the channel balances in one of my windows. On the original channel balance the stamp only has the number 16 on it. What do the option numbers for the S751-17 unit,(16tg, 16hd, 16r) mean? Can you suggest which option number I should choose. Thank you, Charlie
Home Owner AZ
May 11, 2009
Home Owner from AZ
May 11, 2009
Alenco Window Roller, wheel included?
Is the metal roller included with the 87-165???
May 7, 2009
May 7, 2009
Need additional dimensions of S500-31
I am not exactly sure what additional dimensions you are looking for so I included an alternate view of the tip of the S500-31 spiral balance. The image displays the tip slid all the way into the tube. On the image I included the dimension from the seat of the pin to the tip of the spiral. You sh ... (cont.)
May 7, 2009
May 7, 2009
BRACKET #32 DIMENSION
I believe the dimension you want is 7/16", take a look at this image to confirm 7/16" was the dimension you are looking for.