Viewing all customer Discussions for:
Door & Window

Quick Learner Peekskill, NY
Mar 6, 2026
Quick Learner from Peekskill, NY
Mar 6, 2026
Mastic Window Parts
Looking for Mastic window parts. Need sash lock, etc.
+6
Quick Learner Ohio
Mar 6, 2026
Quick Learner from Ohio
Mar 6, 2026
Pivot bar needed
I'm not sure which one to get, the left side pivot bar broke off. The first photo is of the right side that works. The rest of the photos is of the left side broken piece. Please help.
+2
Quick Learner Virginia
Mar 6, 2026
Quick Learner from Virginia
Mar 6, 2026
Casement window hinge truth brand
are you able to identify this part number and/or size?
Quick Learner Keystone Heights Fla
Mar 6, 2026
Quick Learner from Keystone Heights Fla
Mar 6, 2026
Part needed
The length 2 3/8" width is 1/2" heights is 1 1/4" wheel diameter is 1 1/4"
Home Owner 40047
Mar 6, 2026
Home Owner from 40047
Mar 6, 2026
Home Owner Georgia
Mar 6, 2026
Home Owner from Georgia
Mar 6, 2026
Home Owner Los Angeles
Mar 6, 2026
Home Owner from Los Angeles
Mar 6, 2026
Sash from block and tackle
Hi, on your site, the replacement of the part I've attached photos states it's discontinued. Would you recommend an alternative replacement I should purchase that's also 24" in length and the associated plastic pieces to attached to my windows sides? thank you. best, Alex
Landlord Virginia
Mar 6, 2026
Landlord from Virginia
Mar 6, 2026
Track for a benchmark steel bifold door
I would like to buy 2 tracks for my Benchmark Steel bifold door. also I need to confirm that I need the following one of 21-0002 pivot pin 3 of 21-004 guide pins thanks huda
Quick Learner New Richmond ohio
Mar 6, 2026
Quick Learner from New Richmond ohio
Mar 6, 2026
Window spiral balance
I need new spiral balance the tube is 22"
Quick Learner Florida
Mar 6, 2026
Quick Learner from Florida
Mar 6, 2026
Top Sash Guide
I recently purchased channel balancers series 380 for my Lawson aluminum windows. I also need the related top sash guides.
Quick Learner Point Richmond,Ca
Mar 6, 2026
Quick Learner from Point Richmond,Ca
Mar 6, 2026
I need the upper locks for 3 of my bathroom windows.
Can you please let me know if you have the lock repacement parts. I know the windows are old. I have been in my house for 19 yrs and probably the windows were installeld 12 years earlier.
+1
Quick Learner North Brunswick NJ
Mar 6, 2026
Quick Learner from North Brunswick NJ
Mar 6, 2026
Top Sash Guide
Hi, I could not locate a top sash guide for this old one. I have scotch tape holding it together. Any close substitute s available?
+2
Home Owner Lithia, FL
Mar 6, 2026
Home Owner from Lithia, FL
Mar 6, 2026
Help with roller replacement
Hi there, hoping you can identify my sliding doors and help with roller replacement. This is a large 3 panel door, each panel is about 4 feet x 6.5 feet (approximately) all three glass panels move. Home is approximately 20 years old. I am comfortable making the change myself, just don't want to take ... (cont.)
Handy Person Santa Monica, CA
Mar 6, 2026
Handy Person from Santa Monica, CA
Mar 6, 2026
information on product
good afternoon, i am ordering larg amount of item # 39-187 and 39-188. just need to kmlow what item is the correct size for crank handle. please advise. Thank you
Quick Learner
Mar 6, 2026
Quick Learner
Mar 6, 2026
I have a broken window balance. Part # on the unit is 26-4 J05 CMC43.
Hello can you identify this unit to your part # need to purchase 2 Thank You
+5
Quick Learner Canada
Mar 6, 2026
Quick Learner from Canada
Mar 6, 2026
Farley 1992 double hung windows
Looking for replacement parts. I'm not sure what the dial is.
Handy Person pelham nh
Mar 6, 2026
Handy Person from pelham nh
Mar 6, 2026
shoe
only mark was on balance 18b. bsi
Quick Learner Taft california
Mar 6, 2026
Quick Learner from Taft california
Mar 6, 2026
Quick Learner
Mar 6, 2026
Quick Learner
Mar 6, 2026
Help Identifying Hardware
Here are pictures of our roller.
+2
Home Owner Connecticut
Mar 6, 2026
Home Owner from Connecticut
Mar 6, 2026
Need replacement
I don't see the right arm length in your current inventory. The rotating mechanism rolls out but will not roll the window in.