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I'm not sure of the manufacturer of these older windows but the windows are still good except for the fact that one of the feet at the bottom of the sash that fits into the tensioner snapped. Is it possible to replace the metal "foot" in the sash Instead of replacing the entire window? If not, are y ... (cont.)

PAT 4610106

I have a customer with windows that need weatherstrip replaced. There seems to be 2 separate pieces

I removed this from a window it isn't Anderson balance but the number sequence is nothing compared to the 26 that you offer online please tell me what I can do is there a substitute c8 6p23 3 74 also the plastic track got damaged a removing it is there a way of ordering that also Thank you ... (cont.)

Hi SwiscoI have 2 Kinco window that need new Balancers 35" 1/2" metal. No stamps but windows are >30 lbsThanksDave

Not sure what to order. Need bottom left & right parts.spring only part marked with a 4.Hope u can be a help.

I need to know the strength of the spring. It Says 26 5 FS CALDWELL. The pulleys wore out and wore out the string. I will send pictures of the parts. I am also adding dimensions here. I am assuming the channel balance is S380-27. The metal is 1\2" wide and 27" long. the top is attached and is 11/16" ... (cont.)

First I would like to say that I am glad to see that you have this identification system for folks to use. I have Thermal Gard windows that are a double hung model. I have no idea what year they were manufactured nor do I know the model. All I have been able to find is the name Thermal Gard on th ... (cont.)

Need to find out where I can order a replacement balance. It is a block and tackle type balance with a shoe containing a pulley wheel. The number stamped on the rail is 26-3 and another rail is stamped with a 29-3, obviously from different windows. I see a lot of similar balancers with pulleys in t ... (cont.)

Ii think the Pella part number is 0CP30000 or 0CP40000

Need positive ID on this so can purchase replacement. Looks exactly the same as two in your catalog? Thanks, Chris

I was unable to locate a pivot pin like this on your web site can you give me part number I missed or suggest a substitute?

Need the full catalog number I will need to order as a complete assembly. Channel is 27 inches long.

Please help me determine which pivot shoe would be best for this window. The window is a tilt sash. The thickness was 1/2 inch. Also, the window is about 18 years old should I also replace the spiral balances. Thanks

Caldwell Block and Tackle Channel Balance for PGT Window (non-tilt 52W x 75L)24 inch (metal to metal)30 lb sash weight5/8 inch width (1/2 inch channel)TOP CAP:Winged (15/16 inch wing to wing)9/16 inch width1 1/4 inch (1 and 1/4 inch) lengthBOTTOM foot:@1 1/2 inch length (poly to poly)9/16 inch width ... (cont.)

Need part in 1&2 pics

I am looking for a replacement balance for this window. Which balance should I get? The numbers at the top of the photo are 11600-17, and at the bottom the numbers are P78 12R 1-86. Thanks. Alan

Attached 3 photos t (JPG) to help identify the parts involved in our windows problem. Hopefully, you will be able to help us. Our grandson is very capable and able to help fix our windows if the right parts are found. We are not sure if the metal parts come with the worn out cord as a unit, or sep ... (cont.)

I am looking for Pivot Shoes for this window but don't know the manufacturer. Can you help me? Thanks John

Please help me identify correct parts. I'm a girl but quite handy. Thanks tonmy dad who was a carpenter. Thank you, Jacqueline