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Good Morning. Is there any way to get the center to center distance for the mounting screws that affix the lock body to the faceplate? My customers current lock does not use a face plate and his CxC measurements are 3 15/16". Your part # is 82-226

How do you measure bottom shoe depth to determine 380 or 385 model?

Hi, I`m looking for å replacement for door bogi wheel roller. On my existing its marked with: 1980 U.S. PAT 4.194.266 1982 CAB PAT 1.126579 TRUTH MADE IN USA.

Could you look up an order from past please? More latches broke by accident and my buddy did not save info from our previous order. We need more of these face mount parts. Send me part numbers if possible. Thank you Dave

I need to replace this pivot shoe. I think most of the pertinent details are in the photo: vinyl tracks, constant force, tilt sash. Unfortunately I don't have the dimensions available right now. Can you giude me to the right product line so I know what to order once I know the dimensions? ... (cont.)

Screen door installed about 2007.

My window tilts and the balance is plain. The stamp is 32C. It requires a 1 1/4 inverted t-lock pivot shoe.What window balance do I need to order?

The front of the one rail snap in the cabinet at the front. I am trying to replace the rails for this drawer. it's about 22" long. If I can't what can I replace it with and how do I remove the plastic thing on the cabinet without damaging the cabinet it'self. Is there an embosed part number i ... (cont.)

Sears home improvement put in a patio door that slides made by simonton . The bottom door track needs to be replaced. Can't find the right replacement part. The door is 15+ years old.

spiral balance for double hung tilt window. tube diameter is 3/8", length is 21"

The door side on two of three doors with wont unlatch or will lock if door slides shut. Need replacements

Need the right cover plate for a crank window

My pivot bar has 2 hold down screws I ordered 2 time thinking you shipped the pivot bar with 1 hold down screw in error, your parts list shows you have the pivot bar with 2 hold down screws

Window won't stay up. Not sure what to order.

Hi, this one broke off and we don't have the broken part with us (to have it as a reference atleast), and I needed help to find the part needed for it. Also, do I have to replace the whole lock, or just the thumb turn? Thanks in advance!

Hello I sent a picture of pivot lock not sure what color. It is black on back. Also sent model #. Thank you

I’m looking for help identifying a window pivot bar that has snapped in half. I’m not sure of the exact make or model, and I want to make sure I get the right replacement. The broken pivot bar came from a tilt window and it only has one hole. Unfortunately, since it’s broken, I don ... (cont.)

Looking for parts. Crank and cover

i need the fram with glass installed only number i see is 33177A

I need help locating this part?