Viewing all customer Discussions for:

Other

Hello - it seems I have a common problem. My crank handles open the window just fine. However, when I go to close the crank just comes loose and will not close them. The internet tells me I need to replace the full mechanism and that you may be able to help me.

This door handle is no longer manufactured. Is there anything else that might work on a top and bottom lock mechanism?

Can I order this part?

I need to replace several window balances for two different sized windows. The sticker on the windows are labeled SERIES: 6210/6230/6230J/6270 H-R25-48x78 H-R30-48x96 The larger window balance is stamped 34 4 JV CMC 7 The smaller window balance is stamped 20 2 IV CMC 7

Hi, the cord broke on one side, so I am looking to replace both. Just want to make sure I get the right part. In my original parts, there is this plastic piece where the spring connects on one side and the cord on the other. I feel like that might have the effect of reducing the travel distance of t ... (cont.)

Hi, I need to replace 4 pivot shoes and 4 spiral balance rods. My windows are measuring 52.5 tall and 29" wide from molding to molding. Can you please send me links to the parts I need to purchase? Thank you!

I ordered a 39-031 and 39-032 from you.. the roller on the arms are plastic and do not fit my guid frame. Do you make the entry guard dual arm with a metal roller instead of plastic type ?

hi my name is Max and I'm looking for a metal screw it's in the middle. Do you know the part number and how do you take this off??? if you guys sell it please let me know. Thank you

Trying to identify these springs that both broke on this double hung window. These were purchased at Home Depot roughly 28 years ago. The window is roughly 2 feet wide by about 3 feet tall. Any help would be greatly appreciated. Jim.

I'd like to replace these balancers. I also see a "727" stamp on the balancer

The current Truth Entrygard operator parts (I believe they are dual arm operator parts) for the window are the following: L30841, 20810, 30767 Looking at the window from inside the house, the window opens to the right, so the dual arm operators are left hand operators.

Hello, Would your team be able to help me find a replacement window balance? The existing part has ‘PAT. #5.737.877’ marked on it. It’s about 25” long, about 1/2” wide (thin side) and 1” at the tee piece on the bottom. the sash is about 20 pounds. Your help wo ... (cont.)

Marked with "truth". Inside cover says 45304 LH base plate says "truth" and 45251 arm says 40051A gear teeth on arm are stripped/rounded. I need several of these.

I want to buy this part. The lock and the handle.

I have 4 windows that are the same size and I need to replace both sash balances on all of them. I need help identifying which balances to get because these numbers are difficult to read and appear cryptic. Thanks!

I have several windows where the cover for the crank system is missing. Hoping that replacement covers are available.

?

I am looking for replacement options for these handles. The screen handle is broke, and the patio door handle lock has stopped working. Thanks Steve

Mechanism without rollers is 3 1/6 long x 3/4 depth x 1 1/4 wide. Steels rollers 1 7/8

Does the pivot shoe 15-192 work fit with the pivot bar 26-336 ?