Viewing all customer Discussions for:

Other

Need a new track for our 8' closet doors. It needs to have a groove in the channel for the type of wheels on the doors. Thanks

Hello, I have attached some pictures of a current working window. I'm looking for these parts for another window in my home same design as this, one is a left side hinge swing the other is a right side hinge. Please let me know if you need any other information.

need both right and left hand rollers and any suggestions of how to install. old rollers came out in pieces. could not get pictures of rollers installed due to pile weatherstrip.

Hello- I have some old Anderson windows on a building and I need right and left cranks and handles. Please advise.. I also need handles for existing cranks.

I have the following sash cam. Can you tell me which product nunber is most similar to the above dimensions. It is about 20 years old and I have no idea who made the windows. Thanks.

I have three broken tilt window balances for my 30 year old vinyl windows. Even the shoe is broken on two of them. The length is 36 inches. They are 1/2 inch wide and 1/2 inch deep. I think the stamped marking says 3600 BSI.It appears that the pieces that attach to both ends of the springs broke a ... (cont.)

I need those parts for 5 windows

Hello. The balance broke on my window. I want to replace both sides for the window. The balance has the number "2680" stamped on it (no other numbers anywhere). The metal track measures 27" long and the track width is 1/2". The window measures approximately 32" high x 20" wide. The plastic end pi ... (cont.)

Hi, your videos are very helpful; however, I'm still not sure which parts to order. I definitely need the pivot shoe, but do I also need to replace the coil balance? They seem to be connected in a way that requires replacement of both. Also one of the videos mentioned that if I replace the pivot sh ... (cont.)

I need a replacement for this seal for wood casement windows for house built in 1989. Thanks

The right side channel balance from my BFS window has failed. Old like to replace both sides. I'm also missing a small clip the fits in the side frame that I believe is used to anchor the string?

Hi! Can you help us indentify what this part is?

Broken throughout property before 10 yrs old

This window came with the house and needs a specific pivot shoe and pivot arm and also a channel locking mechanism of the right size. The pivot shoe in there now is 1/2" thick. The bottom of the window where the pivot arm is supposed to come out seemed to have been broken so someone has screwed it ... (cont.)

Both the latch slide that retracts the catch that allows you to tilt window in to clean and the catch that keeps window in place and retracts to allow tilt. Either one or both are broken on one side or other or both on most of our 13 windows.

Can you help identify these roller assemblies please. The door is an 8' slider from Home Depot, American "something" brand. Thanks

I do not see any serial numbers or brand markings on this hardware. Are you able to tell from the pictures what this would be? Thank you for your help

Hi I am in need of 1 right and 1 left side jeld-wen window crank operator replacements as seen in the photo. I also need replacement weatherstripping for the casement window as seen in the photo. Could you please let me know where to order these at on your site? Thanks, John

It's 1 1/8 long and is a 3/16 with a hole on each end

Hi- I have a fairly old door which contains a roller which is very similar to Product Code: 81-093, however, the dimple width of yours is too wide to fit. Mine pretty much snaps into place so going that large will not fit. Do you have anything that could work? As a backup option -- could I just ... (cont.)