Viewing all customer Discussions for:
38-096 Maxim Multi-Point Lock, Long Slider
38-096 Maxim Multi-Point Lock, Long Slider
Home Owner
Otsego Minnesota
Jul 3, 2025
Home Owner from Otsego Minnesota
Jul 3, 2025
How to remove a lock when it's broken WHILE locked?
Can you please tell me how I can get window open to replace lock as it is broken in locked position,lock just moves up and down without doing anything.Thanks for your time. Joe R
Handy Person
Aruba
Sep 3, 2013
Handy Person from Aruba
Sep 3, 2013
How do you remove this lock handle?
I am trying to remove the handle but I cannot seem to get to the inside of the window. I see 2 screws on the inside, but the handle is broken and is making this difficult. Please let me know of any assistance in removing this handle and getting the window to open.
Home Owner
South Carolina
May 6, 2011
Home Owner from South Carolina
May 6, 2011
What screw to use with this lock? The holes aren't threaded
I have a maxim multi-point lock, product code 38-095 that I just received from you. Its seems to be a perfect replacement for my broken lock. When I went to install it, I found that were no threads in the screw holes. What do I do now? Thank you.
Home Owner
May 25, 2026
Home Owner
May 25, 2026
Window lock replacement
Looking for window look. Pissible model number Truth Hardware Wi 2340
Contractor
portland or
May 19, 2026
Contractor from portland or
May 19, 2026
multipoint latch
Truth hardware multipoint lock lever, vinyl casement window, Jeld-Wen I think. measures approximately 3 and 13/16 between screw hole centers.
Quick Learner
Portland , Oregon
May 9, 2026
Quick Learner from Portland , Oregon
May 9, 2026
Truth
Trying to ID part numbers for Truth casement window hardware. Is the part number stamped anywhere on the hardware?
Handy Person
saskatoon saskatchewan...
Apr 13, 2026
Handy Person from saskatoon saskatchewan
Apr 13, 2026
window lock
3 and 13/16 between screw holes 4 and 3/4 over all length
Quick Learner
Michigan
Mar 27, 2026
Quick Learner from Michigan
Mar 27, 2026
Casement window latch
Looking for a replacement casement window latch.
Home Owner
FL
Mar 20, 2026
Home Owner from FL
Mar 20, 2026
Replacement Multi-Point Lock for PGT Window Model: CA 5540 PVC Impact Casement
Hello, I’m trying to locate a replacement multipoint lock for a PGT CA 5540 PVC impact casement window. The current lock appears to be broken—the handle has become loose and I’m no longer able to open the window. I have not removed the existing lock yet, but I’ve taken some ... (cont.)
Handy Person
Idaho
Mar 16, 2026
Handy Person from Idaho
Mar 16, 2026
Window latch
This is a casement window. The window crank assembly is a Truth 30866. I don't see any brand name or part number on the latch.
Quick Learner
Shipshewana IN
Jan 16, 2026
Quick Learner from Shipshewana IN
Jan 16, 2026
Hello, I want to buy 1 of these.
Hello, I want to buy 1 of these.Hello, I want to buy 1 of these.
Home Owner
Homer Alaska
Jan 10, 2026
Home Owner from Homer Alaska
Jan 10, 2026
window lock broken
I have a window lock that is broken and will not unlock the window. The handle is not engaged and will not unlock. I don't know how to unlock it to open the window and remove the broken lock to replace it.
Professional
Webster Plate Glass
Dec 30, 2025
Professional from Webster Plate Glass
Dec 30, 2025
Window parts
Hello, I was wondering if you Carry these window parts. That I have attached. Thank You Jill with Webster Plate Gladd
Handy Person
Chicago, IL
Dec 30, 2025
Handy Person from Chicago, IL
Dec 30, 2025
Track and locking
Looking to replace both track and locking mechanism
Landlord
Casper, Wy
Dec 3, 2025
Landlord from Casper, Wy
Dec 3, 2025
Window latch and window closing hardware
There are 1 parts needed for Gerkin crank out windows. The first 2 photos are of the window close latch and the last three are the window crank and latch.
Quick Learner
Dec 1, 2025
Quick Learner
Dec 1, 2025
Windows lock
I'm looking for the window lock in the photo the only brand name I see it Truth
Landlord
Plainfield, Illinois
Nov 18, 2025
Landlord from Plainfield, Illinois
Nov 18, 2025
Casement window lock
I'm looking for a right part . Please let me know. photos are attached with this email
Home Owner
Chicago
Nov 12, 2025
Home Owner from Chicago
Nov 12, 2025
This piece got broken and I wanna order this one
Are you able to order this one for me? Do you need more details about the piece?
Quick Learner
queens
Nov 10, 2025
Quick Learner from queens
Nov 10, 2025
window latch
want to figure out the exact replacement i need if you guys could help me
Home Owner
Lenexa, KS
Nov 1, 2025
Home Owner from Lenexa, KS
Nov 1, 2025
Truth casement window crank operator and lock
Truth casement window crank handle and operator and lock