Viewing all customer Discussions for:
39-376 Encore Truth Folding Handle with Cover
39-376 Encore Truth Folding Handle with Cover
Quick Learner
California
Aug 7, 2023
Quick Learner from California
Aug 7, 2023
Western Window Casement Crank and pin
The pin that attaches the handle onto the window crank has fallen out on 3 of my casement windows. I need to order 2 left handles and 1 right but can't figure out what style they are. can you help?
Home Owner
Clarence NY
Aug 6, 2023
Home Owner from Clarence NY
Aug 6, 2023
Window crank
Needs replacing
Home Owner
Seattle
Aug 3, 2023
Home Owner from Seattle
Aug 3, 2023
Crank operator
I can open the window, but when i try to close, the handle does not engage with the gear, i cant close. I am not sure if i need to change the whole operator or a part within the operator. I dont know how to open the case for the operator.
Handy Person
Florida
Aug 1, 2023
Handy Person from Florida
Aug 1, 2023
Window closer
Need this part for window
Handy Person
Los Angeles
Jul 31, 2023
Handy Person from Los Angeles
Jul 31, 2023
Folding handle
Hello, I would appreciate some help identifying this part. The spline looks to be 11/32 and matches some of your handles however some of the other measurements are different. The total length of the handle is 4 5/8. The set screw is what contacts the spline and holds everything in place.Hopefully ... (cont.)
Quick Learner
Minnesota
Jul 31, 2023
Quick Learner from Minnesota
Jul 31, 2023
Hurd casement window parts
I need a replacement window crank assembly as the gears are stripped. The reason they are stripped is the casement window has saged and is rubbing on the bottom of the window frame. Watching a video showed an adjustable pin on the bottom hinge. My windows are about 20 years old and have a stationary ... (cont.)
Quick Learner
New Mexico
Jul 28, 2023
Quick Learner from New Mexico
Jul 28, 2023
Hurd operator
Do you have this operator for hurd windows?
Quick Learner
NY
Jul 28, 2023
Quick Learner from NY
Jul 28, 2023
handle replacement
Do you have a replacement for only the handle and its pin? Thanks.
Quick Learner
Colorado
Jul 27, 2023
Quick Learner from Colorado
Jul 27, 2023
Hurd windows from 2001
The 39-253 left and right (I need both) look like what I need. Can you confirm. Also, the original looks like the cover plate (white) is actually riveted to the mounting bracket. Since the will the Truth operator cover fit the Encore dual arm operators?
Contractor
WI
Jul 26, 2023
Contractor from WI
Jul 26, 2023
Truth Operator #14D800P
We need to replace Truth operator #14D800P. There are 4 lefts and 2 rights. My question is the arm that goes into the track must be a square guide to get into the track and does the handle cover and handle come with it?It looks like I need two 39-253-LB, four 39-253-RB and six 39-529. I would also ... (cont.)
Handy Person
USA
Jul 21, 2023
Handy Person from USA
Jul 21, 2023
Swisco Order help
Hello, I received my order but the don't fit to my application. Can you help me get the correct ones. I've attached pictures as directed. Thanks, John
Quick Learner
USA
Jul 19, 2023
Quick Learner from USA
Jul 19, 2023
Help with an operator
Hello, I ordered part #39-317 and 39-318. Here are the pics of the part I'm trying to replace. Old part measurements as follows: 9" arm length crank assembly size is 5 1/4"L X 1"H X 2 1/2"W Parts sent are similar but arm length is 1" too short. Thank you. Phil
Handy Person
Los Angeles, CA
Jul 18, 2023
Handy Person from Los Angeles, CA
Jul 18, 2023
Missing Handles on windows
We recently moved into a house new to us and are missing two handles on the window cranks. I took a picture of some other ones in the room to show. I had a hard time looking for a match so hopefully I am in the right direction. Let me know if you need any other info. Thanks.
Quick Learner
Jul 18, 2023
Quick Learner
Jul 18, 2023
need help
I'm the property manager for Altia and we have a window that is missing the entire hinge/bracket/handle on their window. In the pictures below are all of the parts we need (from a similar window). All the metal hardware + the handle and cover are needed. Can you please help me identify the p ... (cont.)
Quick Learner
colorado
Jul 17, 2023
Quick Learner from colorado
Jul 17, 2023
Need double arm casement hardware
Need a quote for 4-6 left side and right side white casement hardware to ship to Colorado
Quick Learner
USA California
Jul 15, 2023
Quick Learner from USA California
Jul 15, 2023
Help find replacement parts
My casements operator can open the windows, but they can't close the windows. Please help me to find replacement parts. Thanks.
Handy Person
Canyon City OR
Jul 14, 2023
Handy Person from Canyon City OR
Jul 14, 2023
Casement window hardware
The gear wheel on the outside (shown in photo) and probably inside the housing (can't see it) are stripped on 3 of our 14 casement windows and we would like to replace them. We haven't been able to open them for several years because we can't crank them all the way closed without going outside and ... (cont.)
Quick Learner
Jul 8, 2023
Quick Learner
Jul 8, 2023
Handle broke off of window!
I need to replace this part for my crank casement window. It is the left side window as you're looking at it. I don't see an actual part number, just the brand, TRUTH/2/21/06/14:20, can you help me so that I order correctly? I will also need the handle, thanks.
Quick Learner
Chicago IL
Jul 7, 2023
Quick Learner from Chicago IL
Jul 7, 2023
Replace Screw for window handle
Good morning: My employer has this type of window throughout his house and the window in the master bedroom needs a new screw for the handle. Could you please let me know what I need to purchase so I am able to replace and or arrange for this window to be repaired.Thank you-Mary-Ellen ... (cont.)
Quick Learner
Maple Plain, Minnesota
Jul 5, 2023
Quick Learner from Maple Plain, Minnesota
Jul 5, 2023
Jeld-wen window crank assembly
Gear to open and close window non functional. The drive shaft is extended out. And not engaging. Two Attached pictures. First is tag on upper inside of opened window casement. The second shows window in open position. The bracket is attached to the window with two screws, and is part of the cra ... (cont.)