Viewing all customer Discussions for:
38-111 Casement Lock Keeper
38-111 Casement Lock Keeper
Landlord
Living Area Window
Jul 17, 2025
Landlord from Living Area Window
Jul 17, 2025
Window Handel Lock
Hello, I'm Looking for a Window Handel lock like the one that is attached to this email.
Home Owner
USA
Jan 21, 2025
Home Owner from USA
Jan 21, 2025
Window operators and locks
See photos. Thank you.
Quick Learner
Los Angeles
Jan 17, 2023
Quick Learner from Los Angeles
Jan 17, 2023
parts order
I am hoping someone can assist me on the following items. Color choice "Black", if unavailable in black I can always paint them? Lock Handle - 14 pieces Straight Arm Operator - 14 Pieces Not sure if the lock includes the keeper, if not I will also need 14 keepers The screen clips are used to hold ... (cont.)
Contractor
Brooksville, Fl
Dec 4, 2021
Contractor from Brooksville, Fl
Dec 4, 2021
Metal window latches
Hi I have these old swing out metal windows from the 40's, I found a few latches that have broke and I'm looking for replacements. I've ordered new cranks from you before and those have worked great, hopefully you'll have this part too. Crank PO: 39-001
Quick Learner
Dec 3, 2021
Quick Learner
Dec 3, 2021
Casement parts
I need help identifying these parts. Thank you!
Quick Learner
Oct 25, 2021
Quick Learner
Oct 25, 2021
Window Latch
Hi ! Do you have this window latch ? Mine broke ! TY
Home Owner
Honolulu
May 20, 2021
Home Owner from Honolulu
May 20, 2021
Neutral Locking Handle Product Code: 38-001 and Casement Keeper 38-111
Aloha Does Neutral Locking Handle 38-001 come in a left and right side model? If so what is the corresponding Casement Keeper? If not what Casement Keepers work with left and right side Locking handles like 38-001?
Handy Person
Corona Del Mar Califor...
Aug 12, 2020
Handy Person from Corona Del Mar California
Aug 12, 2020
Awning Side Locks -- missing catch on the window
I have a vinyl awning (top hinge) window that does not lock closed hard. The operator also appears to have been damaged in some way, as when you crank it all the way in the arms block full closure by having the ends interfere with the frame. Only label is the word TRUTH on the operator arm. I foun ... (cont.)
Home Owner
Honolulu
Jun 3, 2020
Home Owner from Honolulu
Jun 3, 2020
Awning WIndow Replacement Parts
Aloha, I am trying to find parts to replace these awning window cranks and arms, window frames are all aluminum. They were probably installed in 1989. What do you suggest?
Quick Learner
Staten Island
Feb 12, 2020
Quick Learner from Staten Island
Feb 12, 2020
Window track or tie bar guide missing?
Above I send 2 pics showing window with part that is missing as well as window with part that is needed . As per my conversation with mike he is thinking it is a tie bar .. thx in advance
Handy Person
USA
Aug 4, 2017
Handy Person from USA
Aug 4, 2017
Help With Parts
Hi this is Sue from Aspen Building Products and I was wondering if you could help me. thanks sue
Quick Learner
USA
Jul 25, 2017
Quick Learner from USA
Jul 25, 2017
Casement window replacement latches
I need several latches that come from an unidentified window but on one opener part it says A.W. Anderson, Los Angles, Calif. patent no. 4364201,4571776. The opener arm says Truth with their symbol. The latch has a metal handle with a hook , two small ears and is mounted to the window frame with a ... (cont.)
Quick Learner
New jeersy
Mar 8, 2017
Quick Learner from New jeersy
Mar 8, 2017
Casement window doesn't lock
Attached are pictures of my casement window . Unfortunately I didn't take a picture of the handle. It seems that that no matter How much we adjust the screws on the window it seems to lock and then it doesn't. The screws are tight. It is almost as if the eye piece and the hook. The window an ... (cont.)
Quick Learner
Michigan
Jan 13, 2017
Quick Learner from Michigan
Jan 13, 2017
Keeper for 38-005
Hello, I have identified part #38-005 which is the locking handle that I need for the windows that I have. I also need to identify the mating keeper for this handle. In other words,the part the handle hooks onto to keep the window closed. Thank you, Bill