Viewing all customer Discussions for:
Door & Window

Handy Person Boston
Feb 5, 2026
Handy Person from Boston
Feb 5, 2026
Need Replacement balance
Hi, I have old Anderson windows and need to replace a defective balance. Want to make sure I can get correct replacement for this one. BE7 9#31 11-85 If so, how much is each replacement balance and how long would it take to ship to Boston.
Handy Person Columbia, SC
Feb 5, 2026
Handy Person from Columbia, SC
Feb 5, 2026
Need replacement door handles / pulls
Please help me ID and order replacement handles for my set of sliding glass doors. The door is 1979-1980. It does not matter if I have a working lock. Unfortunately I don't have pictures of the lock removed from the door. Thank you for your help. Manly
+1
Handy Person Alexandria, VA
Feb 5, 2026
Handy Person from Alexandria, VA
Feb 5, 2026
Holds top down bottom up window in place?
Help. It broke when I was cleaning my windows.
Handy Person Scottsdale
Feb 5, 2026
Handy Person from Scottsdale
Feb 5, 2026
Sliding Screen Door Top Roller
Hello Swissco team,I am looking for the replacement roller for this sliding patio screen door. The roller plate is riveted to the screen door frame and is on the top of the door. The roller hangs from a rail. There are no rollers on the bottom of the door, the channel on the bottom of the door slide ... (cont.)
Home Owner Glendale, CA
Feb 5, 2026
Home Owner from Glendale, CA
Feb 5, 2026
The stamp code is 26 3 BSI NC
The channel width is 9/16" and the channel depth is 5/8". The metal channel length is 27 inch. With the plastic ends, the total length is about 28 inch but some plastic broke off at the spring end so it could be 28.5 inch.
Handy Person San Diego
Feb 4, 2026
Handy Person from San Diego
Feb 4, 2026
Window tilt latch
I need the window tilt latch in the photo. It measures approximately 3 in. I need a left and right and will take two sets if you have them. Thank you so much
Handy Person Florida
Feb 4, 2026
Handy Person from Florida
Feb 4, 2026
Do you have Pivot lock shoes for Milestone single hung series 2000?
I believe I found it at DK Hardware: Brixwell 85-5004-XCP2 Pivot Lock Shoe .530 Thick 2 Metal Prongs hwp968
Quick Learner FL
Feb 4, 2026
Quick Learner from FL
Feb 4, 2026
PGT ultra lift installation
how to install ultra lift balance
Quick Learner Southern California
Feb 4, 2026
Quick Learner from Southern California
Feb 4, 2026
Casement Window Operator
I need to find a replacement for this operator. The window is manufactured by Milgard. I do not see a way to separate the cover.
Home Owner delray beach florida
Feb 4, 2026
Home Owner from delray beach florida
Feb 4, 2026
3540 BS1 block and tackle. This is a 36 inch bar
Dont see one that you have that has the top I have. My bottom is also 1inch in depth. Looking for help in finding a 36in bar 3540 with top and bottom brkt as shown.
Home Owner San Diego, California
Feb 4, 2026
Home Owner from San Diego, California
Feb 4, 2026
Door lock broken and need replacement.
I removed the sliding door lock . Sliding patio door locking device has 1/2 inch clearance opening . No serial number on the lock but door has the following numbers in second photo.
Handy Person Columbia Missouri
Feb 4, 2026
Handy Person from Columbia Missouri
Feb 4, 2026
Anderson window crank arm
Anderson crank casement part
Handy Person Sebring, Fl.
Feb 4, 2026
Handy Person from Sebring, Fl.
Feb 4, 2026
window edge latch
Bob. The video you sent does not pertain to the latch that I have. Tapping it as shown moves it about 1/2 inch, but it won't go further. I broke it apart so that I could get it out to take a picture of it. I found that it needed to be rotated up and out to remove it aft sliding it out that first 1/ ... (cont.)
Quick Learner Bronx Ny
Feb 4, 2026
Quick Learner from Bronx Ny
Feb 4, 2026
window opens in
It's for a casement window that opens in the latch, goes up and down up to close down to open
Home Owner Florida
Feb 4, 2026
Home Owner from Florida
Feb 4, 2026
Help identifying correct part
This is stamped into my existing part: 21 12 BSM The metal channel measures 22"
+2
Home Owner Huntington Beach CA
Feb 4, 2026
Home Owner from Huntington Beach CA
Feb 4, 2026
Left window operator
I will send 2 more pictures
+7
Professional Asheville
Feb 4, 2026
Professional from Asheville
Feb 4, 2026
Corner key/ tilt latch
I couldn't find any on your site that resemble this exact one. Please advise
Handy Person Charleston , sc
Feb 4, 2026
Handy Person from Charleston , sc
Feb 4, 2026
Storm door lock
Please identify this pella lock Warrenty registration # 90563 331 110421 At least 15 years old (I used to work for pella )
Home Owner Loman, MN
Feb 4, 2026
Home Owner from Loman, MN
Feb 4, 2026
white vinyl glazing bead
This is for a 1999 manufctured home with Philips windows. I went through your catalog and I believe it is the 55-197. The dimensions match up as well. I just want to make sure I get the correct one. Thank you so much!!!
+2
Handy Person Palm Coast / Florida
Feb 4, 2026
Handy Person from Palm Coast / Florida
Feb 4, 2026