Viewing all customer Discussions for:
Door & Window

Home Owner Ardmore TN
Dec 1, 2025
Home Owner from Ardmore TN
Dec 1, 2025
Window Sash locks
I am having a problem finding the correct size.
+4
Quick Learner Phoenix, AZ 85028
Dec 1, 2025
Quick Learner from Phoenix, AZ 85028
Dec 1, 2025
SWISCO product code 84-139 (I think?)
There are two rollers assemblies on the bottom (see pictures). It appears two are missing on the top too (see pictures).How do I remore the two that are on the door and how do I assemble the new rollers?Do I need 4 rollers?And is this the correct part number 84-139 to order (see pictures)?Thank you ... (cont.)
+2
Home Owner Beacon, NY
Dec 1, 2025
Home Owner from Beacon, NY
Dec 1, 2025
Need a latch that works
My landlord has tried to fix this lock twice, but it still doesn't work. I can get it to latch, but if you barely pull on it the door opens. When it is engaged the switch on the door doesn't fully go to the locked position. It looks like this wasn't the original latch. The distance between screws is ... (cont.)
Home Owner Santa Cruz
Dec 1, 2025
Home Owner from Santa Cruz
Dec 1, 2025
Coil balance 7R and 7L
Need help finding replacement parts
+2
Home Owner NJ
Dec 1, 2025
Home Owner from NJ
Dec 1, 2025
Push out crank broke off
The piece we use to push out and pull in this shower window has rusted off from the piece attached to the window. How can I fix this?
+2
Professional Williamsburg VA
Dec 1, 2025
Professional from Williamsburg VA
Dec 1, 2025
Quick Learner
Dec 1, 2025
Quick Learner
Dec 1, 2025
Top sash guide
Window isn't catching the balance in the right level, I think I need to replace one of the top guide. This window is using 30" Series 380 Channel Balance 2930. Can you tell me which one I need?
Home Owner Texas
Nov 30, 2025
Home Owner from Texas
Nov 30, 2025
Tilt window latches
I need help finding these latch replacements.
+2
Handy Person Pennsylvania
Nov 30, 2025
Handy Person from Pennsylvania
Nov 30, 2025
Casement windows
This is the style on all my windows...I can get the exact measurment of the arm...the end has the circular head that slides in the track across the bottom of the window. I can get the left to right and width dimensions of the handle base to confirm that. Was hoping you could narrow down my choices a ... (cont.)
Home Owner Miami Florida
Nov 30, 2025
Home Owner from Miami Florida
Nov 30, 2025
10" Getty single arm casement operator
My windows were installed in 1935. There is a stamp that says GETTY - PHILA PA - PATENT PENDING. The arm is 10" from the center of the crank to the button near the end. The screw holes (that go through the frame of the window) are 4" apart. I may also need to replace the track.
Quick Learner Orlando, FL
Nov 30, 2025
Quick Learner from Orlando, FL
Nov 30, 2025
Block and Tackle Repoacement
Need help identifying the right parts to buy to replace one set.
+2
Home Owner Santa Monica, CA
Nov 29, 2025
Home Owner from Santa Monica, CA
Nov 29, 2025
Casement window hinge / stop mechanism
Hi there, picture shows top of left window with slider casement hinge. As the window cranks out, the lateral side slides inward. It is the slider hook on the top left corner where the plastic layer crumbled and now the window pops out, as the slider no loner stays in the groove. This mechanism is bo ... (cont.)
Handy Person CA
Nov 29, 2025
Handy Person from CA
Nov 29, 2025
Window balancer
Can you please help me with correct balancer.
Contractor San jose
Nov 29, 2025
Contractor from San jose
Nov 29, 2025
1950s patio door rollers
I need 2 patio door rollers. Fixed wheel with the mounting holes about 3 inches apart
+1
Quick Learner 81236 Nathrop, Colorad...
Nov 29, 2025
Quick Learner from 81236 Nathrop, Colorado
Nov 29, 2025
sash latch and crank cover and handle
looking to replace this with white. you show some however the center to center on what i could find is 2-5/16 mine is exact 2" c to c. I can probably make the 2-5/16 work if that's all that is available. I've purchased a white crank and cover before. TH 24003 White, Diecast and Plastic, Operator ... (cont.)
Contractor Michigan
Nov 29, 2025
Contractor from Michigan
Nov 29, 2025
Anderson double hung
I have looked for this lock on the Andersen site. I found one similar, but not exact. The one I have, the sides are straight. The one I found on their site, the sides are slanted. Please help me find the right one.
Quick Learner
Nov 29, 2025
Quick Learner from
Nov 29, 2025
Need 18 Replacement locks only
There is no names, no marking, and no logos. I do know that the windows are 400 series tilt wash double hung. I want to get the same ones so I am less likely to break the windows putting the replacements in.
Handy Person Masontown WV church
Nov 29, 2025
Handy Person from Masontown WV church
Nov 29, 2025
Hinge pivots
We need new hinges for top and bottom of door right side door from the outside pulling out
+2
Home Owner Chester MD 21619
Nov 29, 2025
Home Owner from Chester MD 21619
Nov 29, 2025
need tandem roller(s) for NovaTech patio door
I bought two Item #81-018 Slinding Patio Glass Door Tandem Rollers from you and the wheels do not recess enough into the roller frame to allow door to be placed back into door frame.As you can see in the attached pictures (pic three and pic 4) the old roller wheels recess to 1/8" of wheel exposed an ... (cont.)
Home Owner Yorba Linda, CA
Nov 28, 2025
Home Owner from Yorba Linda, CA
Nov 28, 2025
Caldwell window balance spring
Hi, I need to replace my window balance springs. Attached are the pictures of my old ones. They both have stamps "26 4 LO CALDWELL". Could you please help me to identify what is the correct replacement part I should purchase? Thank you for your help!
+1