Viewing all customer Discussions for:
Door & Window

Quick Learner NY
Nov 6, 2023
Quick Learner from NY
Nov 6, 2023
sash tension device
I have a double-hung (non-tilt) window where the upper sash does not want to stay fully closed. It sags just a bit, leaving a drafty gap at the top of the window. I assumed it was a worn-out balance, but I am having trouble identifying even the type of the device, and how to remove or replace it. ... (cont.)
Quick Learner Michigan
Nov 6, 2023
Quick Learner from Michigan
Nov 6, 2023
Window
Window balancer coils. The covers are breaking apart.
Quick Learner Milan TN
Nov 6, 2023
Quick Learner from Milan TN
Nov 6, 2023
Landlord Fairfield
Nov 6, 2023
Landlord from Fairfield
Nov 6, 2023
2004 Pella Architect Series Double Hung
Pella came by to service them and said they need lower balances. They no longer carry the parts. They suggested I reach out to you to see if you might have the parts. I attached a picture of the serial number. 34"x 64"
Quick Learner Cape May new Jersey
Nov 6, 2023
Quick Learner from Cape May new Jersey
Nov 6, 2023
Pivot shoe
I need parts # for the pivot shoe. The window top is 24 inches orange tip 9/16 diameter. The bottom is 27 inches orange tip 9/16 diameter. I would like to order 4 pivot shoe and 2 each of the balancer.i would also like 4 pieces of the foam wipers on end of balancer .Also need the balance toolPlease ... (cont.)
Quick Learner Arizona
Nov 6, 2023
Quick Learner from Arizona
Nov 6, 2023
Truth 31876 Operator
Truth casement window operator The only number on operator is 31876
Quick Learner USA
Nov 6, 2023
Quick Learner from USA
Nov 6, 2023
Needs Latch
do these come left/right hand
Quick Learner Jacksonville, Florida
Nov 6, 2023
Quick Learner from Jacksonville, Florida
Nov 6, 2023
Channel balance
I need to confirm the proper balance to replace this one. It is 30" long and the only markings (shown on pic 101945) say 29 4, B.S.I., G
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Handy Person Madison Heights, Michi...
Nov 6, 2023
Handy Person from Madison Heights, Michigan
Nov 6, 2023
Sash lock and keeper
Hello , I thought lock 90-180 and keeper 90-183 were the correct replacements but now I'm not sure . I'm concerned mostly of the center to center hole dimensions of each part . I work at a hotel and have over 122 windows and quite a few of them have broken locks . Thanks
Distributor Marlton True Value
Nov 6, 2023
Distributor from Marlton True Value
Nov 6, 2023
SCREEN WINDOW/DOOR HARDWARE
Hello I was wondering if you supplied these corners and latches? Or if your able to identify them for me? If you need more pictures please let me know and thanks for the help!
Quick Learner North Carolina
Nov 6, 2023
Quick Learner from North Carolina
Nov 6, 2023
T-lock Balance shoe
How to change out the T-lock balance shoe.
Quick Learner
Nov 6, 2023
Quick Learner
Nov 6, 2023
Custom Balance inquiry
I need 6 replacement channel balances for my Pella vinyl single-hung windows. The channel is 32" long, stamped 32G BSI and the Balance Shoe is 1" wide. I have attached a picture of each end of the channel balance. Can you tell me if you have a replacement for these?
Quick Learner ohio
Nov 6, 2023
Quick Learner from ohio
Nov 6, 2023
Pella door sweep
Hi trying to find replacement sweep for Pella inswing entry door. wood interior, clad exterior. the kerf location looks different than a architect or lifesytle series though.
Home Owner Bradford NH
Nov 6, 2023
Home Owner from Bradford NH
Nov 6, 2023
Pella sliding door handle
ANSI Z97.1 2009 16 CFR 1201 11 SCCC 1921 1/8 CC-10-12/27/11 These are the numbers on my sliding glass door. The problem is the handle is broken, has never locked since I bought my house 7 years ago. The top screw of the handle has sheared off from the exterior handle plate, leaving a hole on t ... (cont.)
+2
Quick Learner Collingswood, NJ
Nov 6, 2023
Quick Learner from Collingswood, NJ
Nov 6, 2023
Replacements needed
I need a left and a right coil balance for a window. I don't see a code except "5.5 35" D03 SM1". Which ones would these be?
Home Owner Texarkana, Texas
Nov 6, 2023
Home Owner from Texarkana, Texas
Nov 6, 2023
Need window balances
The tube is 28 7/8" long. The windows are aluminum, original to house, built in the 70's we believe. One of the pictures show a number "2" on the end piece. Am not presently at house, but can get picture for you of window and inside edge where part fits. Believe I am needing for more than one wi ... (cont.)
Contractor kansas city. MO
Nov 6, 2023
Contractor from kansas city. MO
Nov 6, 2023
pella 2 point bayonet entry lock
LH door / 79 1//4" length / circa 2002 twice had to force handle to open / once open the handle doesn't return to horizontal / seems sloppy do you have a replacement unit?
Quick Learner
Nov 6, 2023
Quick Learner
Nov 6, 2023
Window Balance
I have window balance that has a stamp of 22RB, looking for a replacement
Home Owner St Augustine Florida
Nov 6, 2023
Home Owner from St Augustine Florida
Nov 6, 2023
Kerf bubble weatherstripping
My house is 30+ years old. The kerf for the wearer stripping is 1/4" wide by 5/8" deep. It is foam filled bubble weather strip. Do you make a replacement for this? My carpenter has not found one that has similar dimensions.
Home Owner Temple Texas
Nov 6, 2023
Home Owner from Temple Texas
Nov 6, 2023
Window tilt latch
Snapped off the latch part and need replacement. 2 inch apart screws