Viewing all customer Discussions for:
Door & Window

Home Owner Washington DC
Aug 4, 2025
Home Owner from Washington DC
Aug 4, 2025
replacement parts
What parts do i need to replace this old coil balace?
Handy Person New York
Aug 4, 2025
Handy Person from New York
Aug 4, 2025
tilt lock
Broken tilt latch john
Home Owner Virginia
Aug 4, 2025
Home Owner from Virginia
Aug 4, 2025
Need new casement operator and crank handle?
Hi! My Truth casement operator and crank have come apart. The handle just fell out one day, it appears broken. The handle no longer opens or closes the window as it does not engage the gears. Does this mean I need to replace both parts or just the handle? The casement operator cover says Truth, whic ... (cont.)
+1
Home Owner Ocoee, FL 34761
Aug 4, 2025
Home Owner from Ocoee, FL 34761
Aug 4, 2025
Balance is 29" (metal only), Markings are: 28C USB
Please identify the channel balance in the pictures. Thanks
+2
Quick Learner Buffalo ny
Aug 4, 2025
Quick Learner from Buffalo ny
Aug 4, 2025
Window parts
I'm not only looking for this but I'm looking for the little part that goes inside of it
Quick Learner Buffalo ny
Aug 4, 2025
Quick Learner from Buffalo ny
Aug 4, 2025
Quick Learner
Aug 4, 2025
Quick Learner
Aug 4, 2025
Home Owner Minnesota
Aug 4, 2025
Home Owner from Minnesota
Aug 4, 2025
Sliding door handle
Let me know if you have this. Or something similar that could work out.
Home Owner Santa Clara, Californi...
Aug 4, 2025
Home Owner from Santa Clara, California
Aug 4, 2025
Need 2 Extended Travel Channel Balance
Hello Swissco,One side of my extended travel channel balance is broken; and hence I need two such balances. Could you please let me know if you have these and if yes, the cost for the same?ThanksJitendra
+4
Handy Person New Orleans
Aug 4, 2025
Handy Person from New Orleans
Aug 4, 2025
Please help ID the needed parts
I don't see any markings on the crank nor the windows themselves. I'm looking for replacements for both left and right.
Quick Learner
Aug 4, 2025
Quick Learner
Aug 4, 2025
Window Balances Needed
Good morning,I am looking for replacement balances to work for my current balances. According to customer service, the 19-011 is needed. The length is 34", with a stamp of 3320. Thank you!I need the (2) 3320 balances, but I will also need to purchase (4) 3330 balances.
+1
Quick Learner
Aug 4, 2025
Quick Learner
Aug 4, 2025
Spiral balance parts to order
Hello I have a single hung window with the bottom sash which is no longerattached to the spiral balance mechanism on the window . I have attachedphotos of a copy of the same window in my house which is operational withall the parts. What seems missing is the metal piece that attaches the bracket to ... (cont.)
+1
Quick Learner New York State
Aug 4, 2025
Quick Learner from New York State
Aug 4, 2025
Double hung window
Old house has had installed aluminum framed double hung windows. Windows do not stay up without support. Not sure what this piece does as it's stuck part way up on the opposite side. I can take additional pictures b
Quick Learner Houston
Aug 4, 2025
Quick Learner from Houston
Aug 4, 2025
Looking for Replacement Ballast
These are a block and tackle ballast, I need 2 sets.
Quick Learner
Aug 4, 2025
Quick Learner
Aug 4, 2025
Door Closer Part ID
Hello, There is a door, lower level side entrance. The home is 20 years old. As you can see from the pics, water is getting in between the storm door and the wood door due to the gap from the sweep and the 1/2" variance drop from one side to the other. It's a typical 36" door. What do you recommend ... (cont.)
Contractor Medina Ohio
Aug 4, 2025
Contractor from Medina Ohio
Aug 4, 2025
Glass Stop
This is a plastic glass stop for a residential double hung window. Could not find any markings from manufacturer. Thank you
Handy Person Newport, NC
Aug 4, 2025
Handy Person from Newport, NC
Aug 4, 2025
year 1995 "better-bilt" windows
need bulk weather stripping and piece that goes into the pivot shoe
+2
Handy Person Boynton Beach, Fl
Aug 4, 2025
Handy Person from Boynton Beach, Fl
Aug 4, 2025
Yale ogron latch replacement part
Hi I am looking for a replacement latch for my Yale ogron patio sliding glass door I see you have the keeper but I need a latch any help will be appreciated
Quick Learner USA
Aug 4, 2025
Quick Learner from USA
Aug 4, 2025
Help finding Operator
These are the only pictures we have.
+7
Quick Learner
Aug 4, 2025
Quick Learner
Aug 4, 2025
Window replacement pieces
Swisco,I need a few parts to replace on my windows. I need new pins to hold the screens in place. I also need the plastic curved plastic that holds the glass in place, it has dry rotted from the heat and age of the windows.
+2