Viewing all customer Discussions for:

Door & Window

I need the fixed arm that attaches to the window

Do you have parts? The plastic thumb latch (red arrow in pic) on some is broken. I can activate the mechanism with a flat screwdriver through the round hole in the side. Looking for replacement Arcadia parts OR entire handle/lock that would be a suitable replacement. Last resort: A separate lock/lat ... (cont.)

I was replacing the operator, and the plastic piece on the sash stop at the top of the window cracked. What do I need?

Hello, we have six windows here that free-fall and need to replace their track pieces. They seem to be wooden window, double pane. Do you carry replacement track pieces like these?

The parts I'm in need of are the Nuprime Season-All Patent Nos. 3,449,862 D 209.812 -D 213.676 Latch and the Keeper which has no labeling. The keeper has two screws located 2-1/16" center to center. The tab on the keeper has sheared off.

Hurd Wood Casement Window I think I have the terminology correct. I’ve included two pics. One of the missing roller and one with the roller. The keeper on the window in question has nothing to grab onto. What parts do you have that might help. I can send additional pics if needed. Do t ... (cont.)

Please find attached photos of my broken widow hardware. I've also included a picture from the opposite side showing the same piece of intact hardware. These pieces appear to be covers for the window balancers. The window is aluminum vertical sliding and the piece is extruded aluminum. Here's a pic ... (cont.)

I was looking for a window roller that will fit my 1970 aluminum sliding windows. I looked through the wheels you offer and one is close, but I would like an exact match if possible so I don’t have to retrofit. The pictures show a model of wheel I purchased from you probably 5 years back for ... (cont.)

Review the parts needed for the window crank covers and the Anderson crank (inside of crank is stripped) I need 4 covers and 1 crank handle. Local Home Depot had the comparable "fits" Anderson cranks, but it didn't.

Hi, how are you? I need help to identify an item. It’s a small roller for a window impact window, and the housing as well. Here are the measurements.

I'm looking to aquire this to replace my broken ones. Hopefully you have these or can give me a lead to who supplies them. Thank you.

I cannot find any identifying name or numbers on these parts but need both replacements. Can you help?

Brass City Glass, Tom Hogrefe Looking for 100 pcs

The window will not stay up. Opened the window and tilted in and on the left side very bottom of the window jam was broken plastic. looked at the right side and is in one piece. I have a picture of the right side that is not broken. Looking for the part in the picture for the left side. Everythin ... (cont.)

We had Proline doors installed in 2019. The inside handle mechanism on the screen door was broken. See the first picture. Is it possible to buy a replacement handle? The second picture is the rest of the gadget, but I think it's intact. The third picture is a page from the contract. Thank you. ... (cont.)

Do you have a piece that can be used on the other side of this window to replace missing/broken piece? My balance is a S385-28.

The casement window opener mechanism has two arms: one is 9 inches long, and the other is 10 inches. The case measures 2.5 inches by 5 inches. There are markings such as "02/19/15 09:22 A" on the unit.

I need 2 rods 3/8 x29".

Need 4 of these balances

2" long - 7/8" wide base to tip 1/2" base 7/16" wide