Viewing all customer Discussions for:
Door & Window

Home Owner Somerville, NJ
Jan 27, 2019
Home Owner from Somerville, NJ
Jan 27, 2019
Screen Door Handle
I am looking to replace this door handle on my screen door that broke. Not sure of the make or model. Went to Home Depot but they didn't have it. Thank you.
Handy Person California
Jan 27, 2019
Handy Person from California
Jan 27, 2019
Patio door keeper for lock
I am trying to find out if you guys carry, a keeper for my patio door. In a new house and two of the sliding doors are missing keepers (I believe that's what you call them) for the locks. I have attached two pictures and it looks like the door is a Malibu Narrow Stile SGD-R25 and it's 120x82. Wo ... (cont.)
Quick Learner Longmont, Colorado
Jan 27, 2019
Quick Learner from Longmont, Colorado
Jan 27, 2019
Pivot Shoes
I sent a communication on this subject using your 'contact us' website utility. My name is John Peterson and I received the wrong size pivot shoes for my window. The pivot shoes I need are shown in the photos attached to this note. Please tell which pivot shoe I need and how I can return the ones ... (cont.)
+2
Quick Learner DANBURY ct
Jan 27, 2019
Quick Learner from DANBURY ct
Jan 27, 2019
Replacement part
This is the latch that allows you to open the slider to clean the outside
+2
Quick Learner Norristown, Pa
Jan 27, 2019
Quick Learner from Norristown, Pa
Jan 27, 2019
Pivot bar Certainteed vinyl windows
I need 4 pivot bars 2 left 2 right. Pivot bar zinc die cast 2 3/4 LH. Isco. Certainteed vinlPart number 532011 discontinuedReplacement part 532058 right 532059.leftJames
Home Owner Sonoma county CA
Jan 27, 2019
Home Owner from Sonoma county CA
Jan 27, 2019
Lost striker plate for this JW latch
I installed a dog door and had to remove my striker for the door latch. Well we finally got a dog door installed through the wall and now can't seem to find the striker plate. Do you have any idea what model or part number it is? I've been having a hard time finding it online. Thank you! ... (cont.)
Quick Learner California
Jan 26, 2019
Quick Learner from California
Jan 26, 2019
Channel Balance Help
Can you know what size do I need to buy ?
Quick Learner San Francisco
Jan 26, 2019
Quick Learner from San Francisco
Jan 26, 2019
Both Balance coils on sash window broken
Both Balance coils on my sash window broken. Not sure about the coil lb size. Thre's a part number on the shoe: 5.704,165 The size of the sliding part of the window is 27"w by 20"h. The width of the shoe is 1.25". Thank you for your help
Home Owner Lakewood, CA
Jan 26, 2019
Home Owner from Lakewood, CA
Jan 26, 2019
Please help identify this Polybau sash window part
Hi! These little guys get screwed to the bottom of the sash window and slip into the spring mechanism in the balance channel to support the window's weight. I have 4 broken ones and my windows will drop like a rock if you don't hold them up while you unlock them. Thanks, JV
Quick Learner
Jan 26, 2019
Quick Learner
Jan 26, 2019
want to add a key lock to our sliding patio door
We are looking for a key lock to add to an American Craftsman (Andersen) sliding patio door 50 series. Thank you.
+1
Home Owner Paris, Ky.
Jan 26, 2019
Home Owner from Paris, Ky.
Jan 26, 2019
Sweep lock
I hope you can help me to find this replacement sweep lock for my windows ... I brought the windows about 8 yrs ago . The locks broke and the company that installed these windows filed bankruptcy I cannot find anyone that could help me ... Thanks Ken
+1
Quick Learner florida
Jan 26, 2019
Quick Learner from florida
Jan 26, 2019
not sure which is the correct from your pictures
the width of the item is 1/2 in and the window weight is 22lbs. thank you for your help.
+2
Home Owner Pensacola, fl
Jan 26, 2019
Home Owner from Pensacola, fl
Jan 26, 2019
Balance shoe size
I felt good about placing an order, but then I reviewed the picture of the shoe and the 1 3/32 measurement through me off. I need 6-3330 and 6-2740x complete balance. Will the shoe work compared to my photo?
+2
Home Owner Canada
Jan 26, 2019
Home Owner from Canada
Jan 26, 2019
Philips windows on moibile home
Approximately 12 yrs old the surface mount latches on vinyl windows are brittle and cracking. The manufacturer is now out of business. Any other latches available for these windows?
Home Owner Yulee Fl
Jan 26, 2019
Home Owner from Yulee Fl
Jan 26, 2019
Channel balance
The balance is 29 inches and 28F is stamped on side
+2
Home Owner Houston, TX 77090
Jan 26, 2019
Home Owner from Houston, TX 77090
Jan 26, 2019
Broken handle on sliding glass door
Need replacement part- Brass Handle SGD-R25 SERIES:9390 (YR:1995?) The inside latch/lever broke off. Measurements between screws is just under 4"?? Any direction or help is appreciated since door can't be locked!!;)
Home Owner Appleton, Wi
Jan 26, 2019
Home Owner from Appleton, Wi
Jan 26, 2019
Home Owner Wyandotte, MI
Jan 26, 2019
Home Owner from Wyandotte, MI
Jan 26, 2019
Window Crank
There are no markings at all on the crank assembly. It came off a Jalousie type window. Any help would be appreciated. If you have them, I would buy them from you. I need around 8 or 9. They are for my sons sun room windows off the back of his house.
+2
Quick Learner Fresno
Jan 25, 2019
Quick Learner from Fresno
Jan 25, 2019
Security screen door knob
Star die casting patent no. 4.578.967 can't find the security door knob anywhere
Home Owner Evans,NY 14006
Jan 25, 2019
Home Owner from Evans,NY 14006
Jan 25, 2019
I need a replacement.Truth Operator 40056 RH
I have a Truth Operator 40056 RH,but the arm is 11" from rivet point to nylon roller.It has the 4 hole mount.Any ideas?Bob