Viewing all customer Discussions for:
Door & Window
Handy Person
New Orleans LA
Jun 3, 2025
Handy Person from New Orleans LA
Jun 3, 2025
Please find
I need to replace
Quick Learner
Jun 3, 2025
Quick Learner
Jun 3, 2025
Existing Tilt Window Latch
Attached are (4) pictures of my existing tilt window latch on my windows. As you can see mine has no lip around it like yours does. I need the same one but in a flush mount. Yours sits too high on the window. I would have to return the (4) I purchased regardless. Please advise. Tried 26-419 ... (cont.)
Home Owner
Gainesville VA
Jun 3, 2025
Home Owner from Gainesville VA
Jun 3, 2025
Glazing Beads / Strips for Pella Storm door
Good morning. I'm on the hunt for glazing beads for an old Pella storm door. I have attached the model number of the door as well as the strips/beads i need. Thank you
Quick Learner
Shepherdstown WV
Jun 3, 2025
Quick Learner from Shepherdstown WV
Jun 3, 2025
Window Balance Shoes
Can you please help me identify the part numbers for window balance shoe and coil (with coil case) for WI Windows and Doors brand model S3500CHS window that's 36" x 74" and is labeled with manf ID # 1260653.3 Thanks very much
Quick Learner
Buffalo
Jun 3, 2025
Quick Learner from Buffalo
Jun 3, 2025
Window shoe
it looks like the spring has broken as well. I would like to replace it.
Home Owner
Maryland
Jun 3, 2025
Home Owner from Maryland
Jun 3, 2025
Broken coil spring, thinking of replacing all while I'm at it
Hi, I think I need the 15-177 coil balance shoe, the 15-144 coil bushing cap, the 15-145 coil support barrel and the S152-7 7 lb 152 series coil balance (the current one is stamped 7) and 33-072 Philips screw. 2 of each, but I’m concerned that the shoe may be too wide (the current one measures ... (cont.)
Handy Person
Knoxville Tennessee
Jun 3, 2025
Handy Person from Knoxville Tennessee
Jun 3, 2025
Replacement Door Handles
Most of the handles are broken, I have two sliding glass doors and only one of the 4 handles are in tact. The metal rod is missing on all the rest besides the one in the picture. I need suggestions on what to replace this with. Definitely need something that locks although a key doesn't have to be n ... (cont.)
Handy Person
Medford, OR
Jun 3, 2025
Handy Person from Medford, OR
Jun 3, 2025
Help! Which 3220 balance do I need?
I can't determine which unit this is & what to order to replace it. HELP!
Quick Learner
California
Jun 2, 2025
Quick Learner from California
Jun 2, 2025
Block and Tackle balance identification
I need to replace a broken balance for my single hung window. The pictures show the broken balance. The length of the metal channel is 21 inches and width is 5/8 inches at the widest. The weight of the sash is 21 pounds. As the pics show, the top and bottom guides are both winged. I'm looking for ad ... (cont.)
Home Owner
Haysville, KS
Jun 2, 2025
Home Owner from Haysville, KS
Jun 2, 2025
Window Operator
Hello! The gears on my window operator are stripped out and need to be replaced. Can you help me ID which window operator I have? Also, is it possible to only replace just the window operator and reuse the existing covers?
Quick Learner
Stockton, CA
Jun 2, 2025
Quick Learner from Stockton, CA
Jun 2, 2025
IDK What length of Channel Balance I Need
Hello. I have 2 windows and they both don't hold open when I lift them up. They start sliding back down almost immediately. Not sure of the length of channel balance we'll need. Here are the photos.. do I need a 14", 15" or 16"? So confusing . Please help
Home Owner
Ocala, FL
Jun 2, 2025
Home Owner from Ocala, FL
Jun 2, 2025
Window balancers
These window balancers are off my window. They measure 1/2" wide x 23" long. I'd really like help identifying for replacement. Thank you.
Contractor
97045
Jun 2, 2025
Contractor from 97045
Jun 2, 2025
Stripped Gears
Gears are stripped. Part has 20810 stamped on an arm on the back, and 30841 stamped on an arm on the front. It does not have te long arm going into a slot on the window.
Contractor
Massachusetts
Jun 2, 2025
Contractor from Massachusetts
Jun 2, 2025
Identify part
Hi, I need help identifying and ordering this part. It is for a casement window. Thank you
Quick Learner
Orlando
Jun 2, 2025
Quick Learner from Orlando
Jun 2, 2025
Broken spring
Stamped 21-12 BSI That's all I know about it
Home Owner
Calgary, Canada
Jun 2, 2025
Home Owner from Calgary, Canada
Jun 2, 2025
Channel Balance
Hey! I am looking for a proper part for my window. The issue is that the wire has been broken inside and in order to fix that I need to replace the whole channel balance. Your assistant is much appreciated. Best regards, Artem
Home Owner
DeForest, WI
Jun 2, 2025
Home Owner from DeForest, WI
Jun 2, 2025
Vetter Window Hardware
I need replacement hardware for a Vetter window. The info I have is: Entry Guard Truth with numbers 31538A and 20810. From the inside the window opens from the left to the right. I would like to buy the replacement hardware for this window. Please advise what other info you might need. Your he ... (cont.)
Contractor
Industry Maine
Jun 2, 2025
Contractor from Industry Maine
Jun 2, 2025
Pre-1969 sliding glass door wheels.
Piece attached to door not shown in picture that wheel assembly goes into.
Handy Person
Atlanta Ga 30087
Jun 2, 2025
Handy Person from Atlanta Ga 30087
Jun 2, 2025
Need replacement window crank
No makers marks, aluminum, swings to the left, arm is 9 inches after the curve. Mounts via 4 bolt holes