Viewing all customer Discussions for:
Door & Window

Quick Learner Charleston, SC
Jun 20, 2017
Quick Learner from Charleston, SC
Jun 20, 2017
Part Identifier
Would you please help me determine which part number to order. I am in need of the tilt window sash pivot bar. Thank you!
Quick Learner Connecticut
Jun 20, 2017
Quick Learner from Connecticut
Jun 20, 2017
loose latch
How loose is the lever part of the latch supposed to be in the piece? We have one lock in our house where the lever piece can be lifted right off the window mounting piece when the window is unlocked. Many others seem loose when you unlock the window and jiggle the lever. Is this normal? Is the le ... (cont.)
Handy Person Oregon City
Jun 20, 2017
Handy Person from Oregon City
Jun 20, 2017
Channel balance 33 4 BQ Caldwell
Hi, I need to replace this balance (I need 4 of them) but can't find exactly what I need. It's a 34" channel piece w/ a hemmed edge and I believe the window is about 20 years old. It looks like a 61 series but the end pieces are slightly different. The width of the top piece is 23/32" which is ... (cont.)
Quick Learner Maine
Jun 20, 2017
Quick Learner from Maine
Jun 20, 2017
Replacing screen clip
There are no names or markings
Handy Person 60007
Jun 20, 2017
Handy Person from 60007
Jun 20, 2017
Sash Balancer
Need around 10 pieces
Home Owner Pennsylvania
Jun 20, 2017
Home Owner from Pennsylvania
Jun 20, 2017
Anderson Window tension cords
I am having trouble identifying my replacement part. I took one out and the number on it is P73 12#27 9 84 This is a double hung window and does not tilt in or out.
Quick Learner USA
Jun 20, 2017
Quick Learner from USA
Jun 20, 2017
Product 39-376
I am trying to replace a folding handle with cover. The truth folding handle with cover product code 39-376 appears to be a match. The metal rod extending up into the handle on the existing window is 1.8 cm or approximately .71 inches. Will the folding handle in your catalog fit my existing mechanis ... (cont.)
Professional Ottawa
Jun 20, 2017
Professional from Ottawa
Jun 20, 2017
Related Shoe to Part #26-446
Can you tell me if you carry the related shoe to part #26-446 that isn't for a constant force coil ? Existing window has block & tackle sash balance. I'd like to repair just the shoe and pivot without having to retro fit a coil balance on top of it. Thank you, Cory
Quick Learner Fullerton,CA
Jun 20, 2017
Quick Learner from Fullerton,CA
Jun 20, 2017
Is 81-149 compatible with WinDor doors?
will this stainless steel roller work on "WinDor" sliders.
Quick Learner Ada, MI
Jun 20, 2017
Quick Learner from Ada, MI
Jun 20, 2017
82-055 for 1-1/2" thick door?
I have an Acorn sliding door and am in need of a handle set. This door may be 40 years old. It has the 3-1/2" c-to-c attachment dimension. But the door is 1-1/2" thick. Will the 82-055 work with longer screws?
Quick Learner Puyallup, WA
Jun 20, 2017
Quick Learner from Puyallup, WA
Jun 20, 2017
Series summit 8670 PL#076103
Hi, This lock no longer "catches" on a consistent basis. Do you have replacement parts available? Thank you, Sue
Handy Person Texas
Jun 20, 2017
Handy Person from Texas
Jun 20, 2017
Quick Learner Indiana
Jun 20, 2017
Quick Learner from Indiana
Jun 20, 2017
Vinyl Patio Door Sill Latch for Silverline/American Craftsman door sold at Home Depot
I am looking for this part from a Series 5500 Vinyl Patio Door. This and all of my windows came from Home Depot in 1998, and it appears that the Silverline and American Craftsman brand names were interchangeable. One picture that I am sending shows a front view, and the other shows a back view that ... (cont.)
Handy Person Peru New York
Jun 20, 2017
Handy Person from Peru New York
Jun 20, 2017
Pivot bar
I'm looking for some replacement pivot bats, I've ordered Some in the past but I can't access my account.
Home Owner Miami
Jun 19, 2017
Home Owner from Miami
Jun 19, 2017
Door roller sea ray sedan bridge 58 year 2007
I need the dolr roller For a sedan bridge sea ray 58
Home Owner Naperville
Jun 19, 2017
Home Owner from Naperville
Jun 19, 2017
Parts for Rockwell, Berber & Ross windows
These windows may have been Rockwell or Berber and Ross. They were installed in 2005. The windows are single hung model. I need to know the correct length for the spiral balance, pivot shoe and the other part that holds the window in place on the track.
Quick Learner Indianapolis
Jun 19, 2017
Quick Learner from Indianapolis
Jun 19, 2017
Channel balance
The balance I have, measures 25" metal to metal , The stamp says 24 4 EJ , I am unsure which size to order it is a heavier window approx 30
Handy Person Oakland, Ca
Jun 19, 2017
Handy Person from Oakland, Ca
Jun 19, 2017
Pivot bar for Anlin window
Please identify and do you have this part? Thanks,Tony
Home Owner USA
Jun 19, 2017
Home Owner from USA
Jun 19, 2017
Order help! Channel Balances
In your video you mentioned pictures. Please find those pictures attached. We need 2 27" SERIES 380 CHANNEL BALANCE and 2 BALANCE TOPS as shown in the pictures. I would like to order as soon as possible. Thank you.
Quick Learner Florida
Jun 19, 2017
Quick Learner from Florida
Jun 19, 2017
glass door rollers
Do you offer a replacement roller with the same external dimensions as the 81-001 but with a 1 1/2" roller?