Viewing all customer Discussions for:
Door & Window

Quick Learner
May 1, 2017
Quick Learner
May 1, 2017
Searching for 306011
I need the inside latch for a storm door. The original door has an Andersen part # 306011, but I only need the inside latch, not the dead bolt assembly or the outside knob. Storm door is 1 1/2 inch thick.
Home Owner Olmsted Falls, OH
May 1, 2017
Home Owner from Olmsted Falls, OH
May 1, 2017
Block and channel replacement
Some plastic parts broke on what I believe to be a block and tackle channel balance. I have a single hung vinyl window. I attempted to remove the balance, but the foot isn't like any other I found online - no U or C foot to turn with a screwdriver. The blue piece pictured is locked in the channel ... (cont.)
Quick Learner Baytown , Tx
May 1, 2017
Quick Learner from Baytown , Tx
May 1, 2017
Bfs window parts
Please review the photos an advise me how to best find the parent in your inventory.
Professional Gurnee, Illinois
May 1, 2017
Professional from Gurnee, Illinois
May 1, 2017
Coil Balance(s)
Please see attached for an image of the product I am trying to locate. We have worked with coil balances in the past, but none of them that we have worked with look like the image of what is currently in our clients home. Can you please call or email me/us with some additional information and of c ... (cont.)
Quick Learner USA
May 1, 2017
Quick Learner from USA
May 1, 2017
Coil balance parts needed
Can you identify these tilt window parts so I can order them?
Quick Learner USA
May 1, 2017
Quick Learner from USA
May 1, 2017
Sliding glass door roller
Hi, I need to get two rollers for glass sliding door. Please identify those from me as shown on the pictures attached. The overall dimension of roller is about 2 1/4 inch long, 1 inch wide, 1/2 inch thick. Its ball bearing outside diameter is 1 inch and inside diameter is 3/4 inch. ... (cont.)
Quick Learner Sykesville
May 1, 2017
Quick Learner from Sykesville
May 1, 2017
Spring Assistance
Please see attached picture for the spring I am looking for. This is from a storm door handle. By looking at your web-site, I think it may be out of a 40-150. Thank you. Mike
Quick Learner Lexington, VA
May 1, 2017
Quick Learner from Lexington, VA
May 1, 2017
Vinyl tilt window channel balance accessories
Hope you can assist in identifying these parts. No model #'s seen for these windows. Windows (2) were placed incorrectly after cleaning and forced closed resulting in damaged parts. I can supply more photos and measurements upon request.
Home Owner Montana
May 1, 2017
Home Owner from Montana
May 1, 2017
looking for a non keyed latch
would like a non keyed latch but would take another way to lock like a push button. The door is wood, out swinging, and is 1 1/8" thick. I have filled all the holes so have a fresh start. There is 3 3/8" width to work with. The wooden main door has large black hinges so am staying with black in col ... (cont.)
Home Owner Littleton , CO
May 1, 2017
Home Owner from Littleton , CO
May 1, 2017
Sliding exterior door handle
WANTED TO BUY Sliding exterior door handle Acorn Dowal Model L120 . Black metal with wooden handle. Please check your old inventory bin. I will be glad to pay shipping
Quick Learner Highlands NJ
May 1, 2017
Quick Learner from Highlands NJ
May 1, 2017
Vinyl window clips
Hi there these window clips broke and need replacing. This was the only manufacturers info I could find. I'm not even sure they belong to the window.. I've tried different clips from lowes but nothing works. Thank you for taking a look at this. Kirsty
Handy Person Pittsburgh Pa
May 1, 2017
Handy Person from Pittsburgh Pa
May 1, 2017
Anderson Window Balance D61 7#27 1-78
I have original Anderson double sash windows but the strings have broken and I would like to replace the balances. Can you help me? I have included picture with the numbers. All the balances have the same numbers. David
Contractor Gaithersburg, MD
Apr 28, 2017
Contractor from Gaithersburg, MD
Apr 28, 2017
Vent Latches for 2007 Certainteed Double Hung
Trying to Identify a part number that will work for the vent latches shown. Windows are Certainteed Double Hung installed 4/2007. Need the vent latches in white.
Home Owner Florida
Apr 28, 2017
Home Owner from Florida
Apr 28, 2017
please help identify channel balance
its 29" only markings I see is: 28C USB I feel its a S380-29 how do I know what weight? 2830? I need a bunch of these...
Landlord Germantown, Maryland
Apr 28, 2017
Landlord from Germantown, Maryland
Apr 28, 2017
Lost key of my patio door.
Hi Team, I lost the key for the MORTISE STYLE HANDLE SET of my patio door. I have all other items from the lock set is working fine. is there any way that I can replace key lock.I really don't want to purchase the new sets. Please advise. Thank You. Bernard
Quick Learner 03871
Apr 28, 2017
Quick Learner from 03871
Apr 28, 2017
A guide for tie bar - I think its called a guied and tie bar?
Hi looking to replace guide/bracket (white plastic bracket/guide) for locking bar/mechanism in BF Rish vinyl dbl casement/crankout window.... I attached pics of bad and good one..we need replacement for outside of house-LEFT side of dbl casement window. Thank you! Billy
Home Owner Mi
Apr 28, 2017
Home Owner from Mi
Apr 28, 2017
Channel balance
Help finding replacement
Quick Learner
Apr 28, 2017
Quick Learner
Apr 28, 2017
Mortise replacement
Door is Royal possibly 1000 series.
Quick Learner Vallejo, ca
Apr 28, 2017
Quick Learner from Vallejo, ca
Apr 28, 2017
Latge sliding glass door
There are 3 of these wheels on a patio sliding door from an Eichler-style house build in 1961 (unsire if the door is original).Thanks for the help!
Home Owner Livonia
Apr 28, 2017
Home Owner from Livonia
Apr 28, 2017
Balancer and Clip Help
I'm pretty sure I have Milgard 1997 Milgard windwos Building of house put in. I need a clip for the top left of the window. I'm pretty sure the balancer is good, but I may need the balancer for the clip to match. I've sent you the pics. The plastic clip broke on top that keeps the metal rod in the w ... (cont.)