Viewing all customer Discussions for:
Door & Window

Quick Learner
Mar 27, 2017
Quick Learner
Mar 27, 2017
Window parts
Only identifying mark on it is :10. R
Handy Person USA
Mar 27, 2017
Handy Person from USA
Mar 27, 2017
Screen corners
I need to find 8 corners and I have never seen these spring loaded ones before. No marking visible hope you can tell me about them and if you have them.
Friend Gold Canyon AZ
Mar 27, 2017
Friend from Gold Canyon AZ
Mar 27, 2017
Tan or beige backing plate
Hi. I need just the handle backing plate as shown. I have found the entire assembly on the web but I want to know if I can get just the backing plate? One of the screw location holes has broken off. Thanks.
Quick Learner arizona
Mar 27, 2017
Quick Learner from arizona
Mar 27, 2017
Window guide replacemnt
I have windows that will no slide. The lock mechanism says "Superlite" but there is no other labeling on the window. Attached is a picture of the broken pieces I removed. Thanks, Johnny
Home Owner Key West
Mar 27, 2017
Home Owner from Key West
Mar 27, 2017
S390-35 channel balancers option 3420
I installed the balancers I ordered from you and they work much better. I would like a little more spring action, though. I have 8 more windows in my Florida room to repair. Should I order them with the 3430 spring option instead of the 3420?.
Home Owner Carmel, IN
Mar 27, 2017
Home Owner from Carmel, IN
Mar 27, 2017
Broken window handle
I believe the assembly P/N is 39-069 awning window lever operator, 20-1/2". Need to double check. Can you just replace the broken handle casting, or is the whole assembly needed?
Home Owner Tn.
Mar 27, 2017
Home Owner from Tn.
Mar 27, 2017
Spirial Window balance for tilt window
The window balance has a black tip and the tube measures approx. 28 3/4 inches long and 5/8 inch tube OD... What should I use for the correct spiral counter balance??
Quick Learner Ohio
Mar 27, 2017
Quick Learner from Ohio
Mar 27, 2017
Need Jalousie T Handle, 3/8" for Anderson
They need to align with ANDERSEN OPERATOR COVER Product Code: 39-154- White
Home Owner USA
Mar 27, 2017
Home Owner from USA
Mar 27, 2017
need replacement for this door handle.
I need a replacement for this handle. it is broken on the inside Beth
Quick Learner Tucson
Mar 27, 2017
Quick Learner from Tucson
Mar 27, 2017
Window balance
I need help ordering the wright window balances. The channel is 26 inches long and 1/2 inch wide. Thanks
Handy Person knoxville tn
Mar 27, 2017
Handy Person from knoxville tn
Mar 27, 2017
Home Owner Charleston, SC
Mar 27, 2017
Home Owner from Charleston, SC
Mar 27, 2017
Which coil balance is this?
The one on the right is clearly broken, but I'm not sure which one to replace it with? I have no idea what type of windows we have , but the home is almost 13 years old. Any suggestions??
Home Owner Hobe Sound Fl
Mar 27, 2017
Home Owner from Hobe Sound Fl
Mar 27, 2017
Window Balance S 29-5
I'll need two of these if you can confirm what I need. The balance I am replacing has S 29-5 on it.Thank youGlenn
Quick Learner New York
Mar 27, 2017
Quick Learner from New York
Mar 27, 2017
Need Truth Window Controller 30866
Need the window controller. Made by Truth part# 30866
Quick Learner Florida
Mar 27, 2017
Quick Learner from Florida
Mar 27, 2017
replacement window stop
I have looked over all our plastic stops. The on I have is 7/16 across the top wide, The main body is 11/16 wide From the underside of the top of the body to the centerline of the hole is 3/4 The sideview depth is 7/16 notice the notch right under the top. The contact form on your web si ... (cont.)
Contractor DeKalb, IL
Mar 27, 2017
Contractor from DeKalb, IL
Mar 27, 2017
A/W Andersen Window Rayort, Minn 9 27 273
I have Andersen double hung windows that do not tilt out. they are wood sashes with plastic guides in the frame. The spring balancers are broken. The cords are cut. Can you please help me identify the correct replacements. Thank you. Jon Sauser
Quick Learner Normal Illinois
Mar 27, 2017
Quick Learner from Normal Illinois
Mar 27, 2017
Sliding patio door
The lock will not come out
Quick Learner Las Vegas
Mar 27, 2017
Quick Learner from Las Vegas
Mar 27, 2017
Need help finding part
The part is a metal roller on a Milgard screen door. See attached rusted picture. It looks almost identical to the one you sell Product Code: 84-016 except that mine has a hook on the end and yours has a closed loop. Vinyl or metal wheel fine with me. Thanks, Adam
Quick Learner sarasota fl
Mar 27, 2017
Quick Learner from sarasota fl
Mar 27, 2017
need to identify replacement channel balance
I need to order a replacement channel balances. Please see attached images for identification markings. Thank You!
Handy Person Venice, FL
Mar 27, 2017
Handy Person from Venice, FL
Mar 27, 2017
Window Balance 29 5 KW CMC 7
Hello, I believe your Window Channel Balance, Product Code: S350-30, MAY work for my window, except I note that the wings on the plastic ends of your part are on opposite end parts from my own. Will this still work for my PGT window? The number on my channel balance is "29 5 KW CMC 7" Also shoul ... (cont.)