Viewing all customer Discussions for:
Door & Window

Quick Learner Maui
Feb 24, 2017
Quick Learner from Maui
Feb 24, 2017
Controller arm
These are certainteed windows. I have three windows that need the shown. I trolled arm attachment that can be used with a telescoping pole adjuster.
Home Owner Gurnee, IL
Feb 24, 2017
Home Owner from Gurnee, IL
Feb 24, 2017
balances for peachtree wood non-tilt double hung windows
Peachtree balances have #3072-1, Caldwell - BM imprinted on them. They are 1/2"wide and the metal part of the balance measures 32". The home was built 24 years ago. Can you tell me if you have balances that work on these windows?
Quick Learner Reno, NV
Feb 23, 2017
Quick Learner from Reno, NV
Feb 23, 2017
Window lock
I'm looking for this window lock.
Quick Learner Gainsville, FL
Feb 23, 2017
Quick Learner from Gainsville, FL
Feb 23, 2017
Channel balances do not fit.
The four, S377-19 (1820) balances of my order do not fit my window sash. They do not engage into the sash and simply come out. My existing balances are 18 1/2" long (metal section only), but the ones I received are 19". I checked the website again and the 18" series only have the four-digit number o ... (cont.)
Contractor USA
Feb 23, 2017
Contractor from USA
Feb 23, 2017
Window Beading
I am trying to find this glazing bead. I believe it is from a HR or crestway window. I also need help identifying the color. Please let me know if you have anything that is a match. Thanks Blane
Home Owner pennsylvania
Feb 23, 2017
Home Owner from pennsylvania
Feb 23, 2017
locks
I do not have #
Home Owner Kensington , Maryland
Feb 23, 2017
Home Owner from Kensington , Maryland
Feb 23, 2017
Nuprime replacement balance
The balance measures 21 5/8 long as depicted on your website
Quick Learner Fort Myers
Feb 23, 2017
Quick Learner from Fort Myers
Feb 23, 2017
Nu Air windows
I have NUAIR Windows and need new channel balances and guides. That being said I have one window that cannot be raised, one side will not move and have tried pry bar from outside and still will not move. Any suggestions as must raise to replace parts. Thanks PS I am not able to take any photos ... (cont.)
Landlord Bloomington, Minnesota
Feb 23, 2017
Landlord from Bloomington, Minnesota
Feb 23, 2017
Parts for Quaker windows
Hello, I have to replace some balances for Quakers windows. After reading your helpful descriptions on parts identifications I continue to question the correct top which I believe to be the 19002 and shoe which I believe to be the 15-002. I have enclosed a photo of the typical balance. The bala ... (cont.)
Quick Learner Jupiter, FL
Feb 23, 2017
Quick Learner from Jupiter, FL
Feb 23, 2017
Window parts
I have some channel balances with the number 1620, 2820 and 2420. Would these be the same as your S377? I also need some of the nylon parts that go in the top of the window that hold down the channel balance.
Home Owner Wes
Feb 23, 2017
Home Owner from Wes
Feb 23, 2017
Lock broke off
The lockingredients knob broke off. The door was made by the Atrium Door Company. I need the correct locket replacement and was told your company may be able to help.
Home Owner USA
Feb 23, 2017
Home Owner from USA
Feb 23, 2017
Sliding door handle set for 1-1/2' thick door.
The holes for the handle are 3 15/16 in. apart. The cut on the door for the snip is at the center of the handle, about 1.5 in long. the door width of the patio door is about 1.5 in.
Quick Learner Aransas Pass
Feb 23, 2017
Quick Learner from Aransas Pass
Feb 23, 2017
phillips brand maybe?
I am trying to find replacement pivot shoe and pivot balance bar as well. The measurements of the pivot shoe is 2 inchs in length X 1 inch wide X 1/2 inch width. The spiral tilt balance rod measures 29 inches and is 3/8 in width with a green bushing. Any help would be greatly appreciated. ... (cont.)
Home Owner USA
Feb 23, 2017
Home Owner from USA
Feb 23, 2017
Need help finding door handle with key lock entry
I have this 2000 park model trailer with a sliding glass entry door. The lock is getting difficult to work now. It locks then I have to fight with it to get the key out of the lock and still have to door remain locked. Do you recognize this handle set? Do you sell it or one that can replace it? T ... (cont.)
Quick Learner Texas
Feb 23, 2017
Quick Learner from Texas
Feb 23, 2017
Bottom shower flap pivot door
I ordered the bottom flap drip for the 24" shower pivot door. Which screws do I need to buy and where to put them on the new strip also which way does the new strip go
Home Owner California
Feb 23, 2017
Home Owner from California
Feb 23, 2017
Sliding Door Rollers
Single roller with 1-1/4" roller. could not find any other markings except on the glass - "3/16 U Permaglass tempered safety USA Z97-1-1966". So, my guess is Circa 1966? Any help is much appreciated.
Quick Learner Fairfield, CA
Feb 23, 2017
Quick Learner from Fairfield, CA
Feb 23, 2017
Identify proper balance for window
I have narrowed down the balance to the S385 27 inches model. However, the option goes as far 2670 whereas on my old balance the printed index says 2690 29. Can you please help identify the right model from your selections? Thank you.
Home Owner Massachusetts
Feb 23, 2017
Home Owner from Massachusetts
Feb 23, 2017
Need to replace broken pivot shoe and missing sash stop
IMG_2467 shows intact pivot shoe and IMG_2466 shows broken shoe that I want to replace. Measurements of the shoe are: 1.259" wide, 2.047" tall, 0.551" deep. The metal pivot on the sash measures 0.307" wide and 0.187" tall. IMG_2463 shows the sash stop at the bottom of the track that keeps the sa ... (cont.)
Quick Learner
Feb 23, 2017
Quick Learner
Feb 23, 2017
tie bar guide
This is the broken part, I ordered the tie bar on your website, it's not a perfect match, but do you think it will work? If so, I will need 4 more. Also, i need to replace the crank, they are certainteed windows.
Quick Learner Ohio
Feb 23, 2017
Quick Learner from Ohio
Feb 23, 2017
Is this 6' rollyson snap in?
I think I am looking for correct replacement parts, but I just wanted to make sure. This is snap-in window glazing, and I believe it is identical to this part: Product Code: 55-158-6 could you verify? Thank you, Kei