Viewing all customer Discussions for:
Door & Window

Quick Learner Florida
Nov 29, 2016
Quick Learner from Florida
Nov 29, 2016
S380 jams at the bottom
I just purchased two of your Series 380 channel balances. My window doesn't work well at all with these new parts. The lower eight inches of movement are extremely hard to operate, either up or down. The sash weighs 17 lbs, and I bought option 3620. The front-to-back dimension of the shoe is 7/ ... (cont.)
Contractor USA
Nov 28, 2016
Contractor from USA
Nov 28, 2016
Window Glazing Bead
Hi, Attached you will find pic of window bead. I think 55-181 is the bean in need. Please let me know. Attached is measurements of the glass bead. Thank you, Pat
Quick Learner Georgia
Nov 23, 2016
Quick Learner from Georgia
Nov 23, 2016
Casement window crank operator
Need to identify the match for this crank operator. No names, numbers or markings could be found. Have nine windows needing this replacement part.
Quick Learner Flemington, NJ
Nov 23, 2016
Quick Learner from Flemington, NJ
Nov 23, 2016
Operator fasteners
Need hardware to hold base and crankhandle to secure it while opening and closing window.I need hardware to replace the corroded screws that tightens the base or crank handle. Can you suggest anything?
Quick Learner USA
Nov 23, 2016
Quick Learner from USA
Nov 23, 2016
Roller assembly question
Hello, I have a 1981 Delmar single wheel assy, same as your Swisco # 81-148 exactly, except mine has an 1.250 diameter wheel.Looks like Delmar Engineering, Long Beach. What can I do since I cant find them , except with the 1.125 wheel.
Handy Person Westport CT
Nov 23, 2016
Handy Person from Westport CT
Nov 23, 2016
Replace part for 82-004 Sliding Glass Door 3 1/2"
Need the part that holds the handle. It broke off above the top screw. The handle itself in white is apparently discontinued. Is there another more sturdy replacement with 3 1/2"?
Home Owner Arkansas
Nov 23, 2016
Home Owner from Arkansas
Nov 23, 2016
Constant force balance
I need to replace the part pictured. It's a Caldwell constant force balance. I think it's a friction lock. The window is 58x47. Do you have a part that will work?
Home Owner Rocklin, CA
Nov 23, 2016
Home Owner from Rocklin, CA
Nov 23, 2016
Window Balance for Milgard Window
Do you have a balance that would work for a Milgard window? I've included a photo with a part number (32 4 JW CMC 7) If yes, what is the cost?
Home Owner Colorado
Nov 23, 2016
Home Owner from Colorado
Nov 23, 2016
semco T style crank
Gentlemen: I have Semco products in the house; need to replace some regular cranks with T handles but don't know if I need 3/8 inch or 11/32 or whatever to do so. Iam not presently at the subject home. Any idea which would fit Semco, pre 2005 ? thanks
Home Owner Lewiston Idaho
Nov 23, 2016
Home Owner from Lewiston Idaho
Nov 23, 2016
window balances
the only number I can find on the balance is 26 4 bsi pg The length of the chanel is 27" not including the plastic ends. I would like to purchase 4 balances with the plastic ends included
Home Owner FL
Nov 23, 2016
Home Owner from FL
Nov 23, 2016
Identification of window latch for purchase
The window latch is pictured. it is 2 3/8" x 3/4".
Quick Learner Chicago
Nov 23, 2016
Quick Learner from Chicago
Nov 23, 2016
1" Roller
Hello Experts, I live in Chicago and do you recommend Nylon over Steel? Does the roller come with screws? Thank you!
Professional Florida
Nov 23, 2016
Professional from Florida
Nov 23, 2016
Window parts
Hi, can you help me with the correct replacement parts? I need 23"x 3/8 SPIRAL BALANCE and attachment peace. I will need a total of 4 of them. Thank you.
Home Owner Albuquerque
Nov 23, 2016
Home Owner from Albuquerque
Nov 23, 2016
Balance Identification Help
Have tried to submit a part identification request but the form keeps getting rejected with no explaination. I need the following items replaced Item 1 (01/3) UNIQUE 27-C-30 Qty (4) Item 2 (01/3) UNIQUE 27-B-20 Qty (2) Items appear to be consistent with your S795-28 Channel Balance. The T-LOCK BALAN ... (cont.)
Contractor oho
Nov 23, 2016
Contractor from oho
Nov 23, 2016
opening of the latch is smaller on the new handle(38-306)
latch will not lock in place. looks to us that the opening is not wide enough.
Quick Learner USA
Nov 23, 2016
Quick Learner from USA
Nov 23, 2016
andersen window crank
I am looking on your website and have come up with product 39-206. However my current crank operator is a little different meaning, the back metal piece is much longer and flat. I wanted to know if you suggest another alternative to the 39-206? Please let me know if you need anymore informatio ... (cont.)
Handy Person Orlando, Florida
Nov 23, 2016
Handy Person from Orlando, Florida
Nov 23, 2016
Window channel balance
Have a broken balance channel. Window sash weights 24 pounds. Original channel markings are29-4 AA CMC 11 . This is a 30 in channel. I'm thinking that the replacement is the 385 series, 2940, 30 inch. Can you confirm or recommend the correct replacement?
Quick Learner New York
Nov 23, 2016
Quick Learner from New York
Nov 23, 2016
Champion Window and 26-188
This is a Champion Window, these latches are for the sliding lower part of the window system. I measured the longer side of this rectangular as 3 3/8'' Does this 26-188 fit for sure?
Home Owner Courtice On.
Nov 23, 2016
Home Owner from Courtice On.
Nov 23, 2016
casement window locking latch 2242 and 2241
I am trying to identify and order this white window locking latch.It is similar to 38-036 It is white rectangular with rounded corners on the base . Please email back its getting cold.
Quick Learner NH
Nov 23, 2016
Quick Learner from NH
Nov 23, 2016
DH Window balance/pivot parts
Hi, I'm trying to repair DH windows for a residential customer. Thanks! Eric