Viewing all customer Discussions for:
Door & Window

Home Owner Phoenix
Aug 26, 2016
Home Owner from Phoenix
Aug 26, 2016
rollers for patio sliding door
Please see if you can identify them. Each side of the door has double rollers. They are adjustable but the screws are frozen. I don't know how to take them off, I removed the one mounting screw on the edge of the door, above the adjustment hole, but the roller assembly didn't budge. If you can't i ... (cont.)
Quick Learner CA
Aug 26, 2016
Quick Learner from CA
Aug 26, 2016
broken cord in a channel balance
Channel balance have the following stamped on it: 31 3 GV cmc 7 Only the cord is broken, but I think I need to order a new channel balance to replace the old. Do you have the part with the above number?
Home Owner Milwaukee
Aug 26, 2016
Home Owner from Milwaukee
Aug 26, 2016
Broken brass crank operators for a double casement window
Hello:We have a double casement window operated by a couple of handsome brass cranks. Unfortunately the shoe that travels down the track on the left window has lost its shoe, without which the crank doesn't work. I don't have much hope in finding a replacement shoe. Maybe if I search hard i may find ... (cont.)
Home Owner USA
Aug 26, 2016
Home Owner from USA
Aug 26, 2016
thumb tab lock
All I need is the thumb tab so I can lock it. If the thumb is no longer available please let me know Thank you D.L.
Home Owner New York
Aug 26, 2016
Home Owner from New York
Aug 26, 2016
Certainteed screen holders
These screws have a spring with a piece shaped like an eye that attaches to the frame of the window which holds the screen to the window.
Quick Learner Arizona
Aug 26, 2016
Quick Learner from Arizona
Aug 26, 2016
need this tilt latch
no window name and the latches are broken so I dont have a complete picture can you assist in identifying the part
Quick Learner USA
Aug 26, 2016
Quick Learner from USA
Aug 26, 2016
channel balances and top sash guides
I need you to match these pictures of channel balances and top sash guides. The metal channel guides measure from top of the metal to the bottom of the metal 26inches long. The channel measures 1/2
Home Owner Bronx NY
Aug 26, 2016
Home Owner from Bronx NY
Aug 26, 2016
RE: Replacement window parts
To whom it may concern, I need to know if these replacement parts are available and what is the cost for each of them. Thank You, John
Home Owner San Diego
Aug 26, 2016
Home Owner from San Diego
Aug 26, 2016
Window balance channel
In addition to the markings on the channel as shown in the photo, the metal part of the channel is 1/2" x 27"; the sliding window itself is approx. 29" x 34" and has 'ATRIUM' stamped onto the locking levers. The cord broke...thank you!
Quick Learner California
Aug 26, 2016
Quick Learner from California
Aug 26, 2016
Alenco window balance K C2545
Hi Alenco window 44"w x 29"h. Approx 20 yrs old. Channel bar is 26" in length, with spring at the top. p/n is k C2545. Spring jammed up and pulled out top rivet, and string broke. thanks for help, -Bill
Home Owner Arvada Colorado
Aug 26, 2016
Home Owner from Arvada Colorado
Aug 26, 2016
Replacement parts for door mirror door rollers
I have gone thru the PDF for all the door rollers, but have been unable to pin down which rollers I have. I need to replace all 2 rollers in 4 separate doors. The Mirrored Door Rollers I am looking for look like the attached photo, and I could not find any part number for them. They are nylon roll ... (cont.)
Distributor USA
Aug 26, 2016
Distributor from USA
Aug 26, 2016
Balancer shoe
Good Morning! Attached is a pic of a balancer shoe that we have not been able to locate, hoping you guys can help us. There are no identifying numbers, and not able to locate manufacture
Home Owner
Aug 26, 2016
Home Owner
Aug 26, 2016
Glass Door Roller Replacement
Roller for glass patio door with wood trim. Need 2.
Quick Learner Toronto, Canada
Aug 26, 2016
Quick Learner from Toronto, Canada
Aug 26, 2016
Crank handle insert OP05-1509
Please kindly assist the following problem that I have - Parts: Crank handle OP05-1509 Casement Operator OP05-7540-03 Crank handle insert (male) is broken (the metal end). The broken metal piece is stuck in the casement operator hole. What are the options to fix this problem? Is there a ... (cont.)
Quick Learner MInnesota
Aug 26, 2016
Quick Learner from MInnesota
Aug 26, 2016
Replacement pins
Need replacement pin assembly. White cap. Rail (frame) 11/16" X 3/8". Plunger 1/8" extends 3/8". Overall piece is 1 5/8". Do you have a replacement?
Home Owner Decatur GA
Aug 26, 2016
Home Owner from Decatur GA
Aug 26, 2016
Load parameters
I am looking to use these wheels inside some Uni-Strut and need to know the max weight load of the wheels. Thanks, Rob
Handy Person Alexandria, VA
Aug 26, 2016
Handy Person from Alexandria, VA
Aug 26, 2016
Superseal screen door handle
Hello, I think I have a Superseal screen door to a sliding glass door and need a handle for the screen door. How can I verify that it is a SupeSeal screen door? (I have superseal windows.) Attached is a picture of the screen door with an incorrect handle replacement. Thanks!
Home Owner USA
Aug 26, 2016
Home Owner from USA
Aug 26, 2016
Acorn 1200 series screen door roller.
Screen door roller. Acorn 1200 series. 1301 class. SGD A 12 is all the information I can find. Just need rollers and pins. Thank you. Lynn
Quick Learner Portsmouth, VA
Aug 26, 2016
Quick Learner from Portsmouth, VA
Aug 26, 2016
Rubber for around windows on a boat
I'm looking for this rubber to use to go around some windows on a boat. Please let me know if you have this or something similar. Thank you, Jessica
Home Owner Joshua, Texas
Aug 26, 2016
Home Owner from Joshua, Texas
Aug 26, 2016
32-324 long glass retainer clip
I have 8 long glass retainer clips which look exactly like your 32-324 clips. The clips I need have a 5/16" offset. The distance between the fastener hole to the holddown portion of the clip is approximately 1/2". If these clips are the right dimensions, I would like to purchase about 16 of them. ... (cont.)