Viewing all customer Discussions for:
Door & Window

Home Owner Naugatuck, CT
Jul 26, 2016
Home Owner from Naugatuck, CT
Jul 26, 2016
Storm door replacing latch
The inside handle tab that huts the stricken is upside down. (Left side mount). How do I adjust?
Distributor new hope
Jul 26, 2016
Distributor from new hope
Jul 26, 2016
window sash assembly
The window slide track is broken to open and close the window. Do you have any of these parts to repair these windows?
Quick Learner San Clemente, CA
Jul 26, 2016
Quick Learner from San Clemente, CA
Jul 26, 2016
stamped on back. 27 5 B.S.I. OB
please let me know the replacement part. Do I need to weigh the window to know the spring option?
Home Owner Island Park, NY
Jul 26, 2016
Home Owner from Island Park, NY
Jul 26, 2016
casement operator
I need the smaller operator on the left. do you carry this for a left and right hand window
Handy Person Hollywood, Florida
Jul 26, 2016
Handy Person from Hollywood, Florida
Jul 26, 2016
Channel Balance Slide
Measures 11" metal to metal and has 1020 stamped on it
Handy Person santa rosa, california
Jul 26, 2016
Handy Person from santa rosa, california
Jul 26, 2016
sizing the balances
I have a vinyl window that is over a sink. They are about 5-6yo. It's challenging to lift the sash myself, muchness my 73yo mother. The existing channels look to be in good shape. The window ways 16.4# The channels are stamped 1350. Is There an issue using the next channel for a slightly heavie ... (cont.)
Quick Learner
Jul 26, 2016
Quick Learner
Jul 26, 2016
need to identify the top and bottom clips
I have two broken balancer's so i want to replace the entire units. The thickness is 9/16 and has the stamping of 28B this is a 29' unit. I found the balancer rods but I need help in identifying the correct numbers for the top and bottom white plastic clips in the photos. I greatly appreciate an ... (cont.)
Home Owner Grand Prairie
Jul 25, 2016
Home Owner from Grand Prairie
Jul 25, 2016
Alenco Window Channel Balance part
May I get help on purchasing a replacement channel balance for my window. The marking is 2740 BSI. It is 28" long. It looks like Series 395 but unsure. Thank you, Chip
Quick Learner Rhode Island
Jul 25, 2016
Quick Learner from Rhode Island
Jul 25, 2016
Andersen window balancer
Dimensions are about 6.25X3X0.75 inches. Window is nearly 30 years old.
Contractor South Carolina
Jul 25, 2016
Contractor from South Carolina
Jul 25, 2016
Glazing beads
I posted this yesterday but believe it was attached to an old post so not sure if it'll get lost so here it is again. I have a customer whose lost a second story upper pane of a SH aluminum framed Kinco window circa mid/late '90's. Just fell out of the frame. Glazing beads had obviously failed ... (cont.)
Quick Learner
Jul 25, 2016
Quick Learner
Jul 25, 2016
Will 38-139 replace my casement lock
I think your part 38-139 is the closest replacement. The little arm that moves up and down is a little different shape, but i am thinking i cant get an exact match because the part is so old? I wanted an exact match because the lock right next to the broken one is fine, so it will look a little we ... (cont.)
Quick Learner
Jul 25, 2016
Quick Learner
Jul 25, 2016
storm door brush seal
the brush seal is 3/16" wide hard plastic backing that slide in to a groove the full length of the door. It is about 3/36" thick too. I can provide a small sample if needed.
Quick Learner California. 91302
Jul 25, 2016
Quick Learner from California. 91302
Jul 25, 2016
French Door Handle Replacement
Greetings, The locking mechanism of my otherwise super sturdy door locks has failed for the second time in a year. A locksmith replaced the springs which had broke, but it appears the new-ish ones are not returning the lock catches. As a result, the door will not lock. For this reason, I w ... (cont.)
Quick Learner long island
Jul 25, 2016
Quick Learner from long island
Jul 25, 2016
pivot shoe
Can you help me identify this pivot shoe?
Contractor Martinez Ca.
Jul 25, 2016
Contractor from Martinez Ca.
Jul 25, 2016
spiral window guide
At least 30year old sliding window. 25 inches long 3/8 diameter
Quick Learner NJ
Jul 25, 2016
Quick Learner from NJ
Jul 25, 2016
I could use help identifying a replacement for this window balance and shoe
This is part of a large, tilting, vinyl, two panel window. The only identifying part numbers I can see are on the metal guide, and they are "30D" but I cannot see the manufacturer's name. Thanks for any assistance, Mike
Handy Person Baiting Hollow NY
Jul 25, 2016
Handy Person from Baiting Hollow NY
Jul 25, 2016
Screen door rollers
These rollers work out to item 84-142 in all measurements Look right to you? Thx
Professional Lake Forest, CA 92630
Jul 25, 2016
Professional from Lake Forest, CA 92630
Jul 25, 2016
Balance for single hung aluminum frame window
# stamped on old part 2730 We need a quantity of #6 Michael
Quick Learner North Carolina
Jul 25, 2016
Quick Learner from North Carolina
Jul 25, 2016
Larson storm door handle
We have an 18-year old Larson storm door (reg. # 024132U231970904). The doorknob has never worked really well, but it gets worse and worse. We have to keep turning the doorknob back and forth (clockwise then counterclockwise). Finally it will open. The inside latch works fine, except the action gets ... (cont.)
Quick Learner 95132
Jul 25, 2016
Quick Learner from 95132
Jul 25, 2016
snap in glazing replacement
Please recommend the correct snap in glazing part #