Viewing all customer Discussions for:

Door & Window

Dear Customer Service, Upon receiving my order it was discovered that the 91-140 : Larson Slide Bolt Set was not an exact matching part, although very close. After speaking to one of the representatives, it was suggested that I send photos of the part I am trying to replace. Hopefully wit ... (cont.)

Hi, I need your help in picking and ordering the correct item for my window. This is for the snap on vinyl glazing on the exterior of my window. Thank you......John

I have a broken balance spring . The window has no take out clips. Is a special tool required? Any help is appreciated.

I made a previous order and what I selected didn't fit. I ordered the gray 55-006-6

Please let me know if you have this and how much it is including delivery. Also, what is the ETA upon order and arrival to CA? Jennifer

Our cabin sliding glass doors were manufactured by Miller Industries, Inc. and we're hoping to find replacements for the pictured plastic channel guides (that's what I call them). Any help would be greatly appreciated! Thanks so much!

I need two replacement rollers for a Siverline sliding glass door series 5500/5799. Silverline gives a part # 11-1935-6876. Can you guys help? Thanks

does the tie bar 38-903 have two rollers only, or 3?

Can you tell me which sash balance replaces this one?

plastic or rubber strip that holds the glass in the frame. Window are aluminum

I need to replace some channel balances, but I'm not sure what to order from you. The old balances are marked "26 4 IO CALDWELL". The window is a non-tilt sash window, the balance looks pretty similar to your 385 series. The channel is 1/2" wide, the metal part of balance is 27" long. The to ... (cont.)

Having issues with some of the sash balances in my Viking single hung windows. The pulley wheels at the base are cracking and failing. So I plan to replace them all. They were purchased around 2001. In 2003 I needed to replace a couple of the balances. Picture of tag is attached. They call them a se ... (cont.)

I'm in the process of replacing spiral window balances in 20-yr.old conventional tilt vinyl windows. How do I determine the correct balance weight rating to order if there are no numbers on the balance? Also, some windows have jambs that have pulled away (old house) leaving the sashes barely hanging ... (cont.)

Although there are no markings, stickers or stampings on these replacement windows we believe that they are app. 17 years old and possibly manufactured by Silverline. The clips are held to the bottom of the sash with two screws and then lock into the balance by tipping the sash. It locks into place ... (cont.)

Good day, I saw your YouTube video and was hoping to find replacement snap in vinyl glazing, however I did not see the style that my windows have in your online catalog. I have attached some picture one is of the product in place and the other is of a cutaway profile. I have looked on the Windows ... (cont.)

I purchased (4) 95-169 corner keys. I have a mid-1970's Anderson screen. The corner key was not a perfect match. I am attaching 2 photos that show the differences. From the pictures I have diagrammed: Mine Yours 95-169 A 5/8"

I want to be sure I order the correct sash. The window is an Empire Pacific window, circa 1992. The sash is 1/2-inch wide and looks to me like at S351 shown on your website. The marking on the sash is: 2630U and the length of the metal part is 27 inches. Thanks for your help. Tom ... (cont.)

Paeco Serial # 76782 Would part #39-379 be the replacement part?

Do you have this pivot shoe

I need 31" x 75" x 2 screen spline