Viewing all customer Discussions for:
Door & Window

Home Owner USA
Jul 22, 2016
Home Owner from USA
Jul 22, 2016
Window Cranks
Hi, I have a house in Florida and this is the only information that I have. I am hoping you can help me determine what hardware I need replaced. Thanks, Pete
Handy Person 33706
Jul 22, 2016
Handy Person from 33706
Jul 22, 2016
Alum storm window in wood entry door
Please identify glass clamp/spline or alternate one that will work. Thanks.
Home Owner USA
Jul 22, 2016
Home Owner from USA
Jul 22, 2016
Home Owner USA
Jul 22, 2016
Home Owner from USA
Jul 22, 2016
Channel balances
We are looking to purchase 10 channel balances. I have enclosed pictures. Can you please let us know if these are available for purchase. Thanks Steve & Susan
Quick Learner Pettisville, Ohio
Jul 22, 2016
Quick Learner from Pettisville, Ohio
Jul 22, 2016
Peach-tree patio door rollers
I need new rollers for my Peach-tree patio door - installed in 1977
Home Owner California
Jul 22, 2016
Home Owner from California
Jul 22, 2016
Millguard Window balance
Stamped # 32 5 KW CMC 11 Looking for replacement balance. Length 30" Width 1/2"
Home Owner Pennsylvania
Jul 22, 2016
Home Owner from Pennsylvania
Jul 22, 2016
Anderson double hung window balance
One of the cords broke on my window and I need to replace one of the balances, but I'm not sure what parts correspond.
Home Owner Pisgah Forest NC
Jul 21, 2016
Home Owner from Pisgah Forest NC
Jul 21, 2016
Replacing 70-048 Malta Latch without replacing screen
Your video shows replacing the latch and screen at the same time. But as my screens do not replacing is it possible to just replace the latch? If so, How? Thanks.
Quick Learner Colorado
Jul 21, 2016
Quick Learner from Colorado
Jul 21, 2016
Tilt latch for vinyl window
This part is for a customer, I do not have a picture of it installed. The only markings on the part are "R" and "26." It has plastic housing with metal slide.
Contractor Crofton, MD
Jul 21, 2016
Contractor from Crofton, MD
Jul 21, 2016
Anderson Balance
I have an Andersen balance that doesn't seem to have all of the stamps on it. I see a 11600-17 under the Andersen logo. On the tip of the balance there are numbers - 1031-2-36-4-93 Can you tell which balance this is? Thank you!
Home Owner fLORIDA
Jul 21, 2016
Home Owner from fLORIDA
Jul 21, 2016
Sliding Door Roller
N-187-1 NAMI AAMA/1303.5-76 Series 200 / 12080 / 6068 MBC 1137T ADJUSTMENT SCREW ON END AT TOP. WIDTH 5/8" LENGTH 3 1/8"
Handy Person Castro Valley, CA
Jul 21, 2016
Handy Person from Castro Valley, CA
Jul 21, 2016
Need Coil Replacement for Single Hung Window Balance
Hello Swisco, I have a single hung privacy window in the bathroom where the coils on both sides have snap and needs to be replaced. The window doesn't stay up at the moment. The plastic balance housings and the metal coil hanging hooks seem fine. I have attached a picture of the different par ... (cont.)
Home Owner liberty, mo.
Jul 21, 2016
Home Owner from liberty, mo.
Jul 21, 2016
door track replacement
our patio door is 6ft long, dont know what type track we need to replace our old one plus new rollers to match track, i took a pic with my iphone of door track.how do i send pic too u, reply p/s the track is one pice. thank u, john colston
Quick Learner Massapequa
Jul 21, 2016
Quick Learner from Massapequa
Jul 21, 2016
Locking mechanism on sliding glass doors
The top locking hook broke. I bought what I thought I needed but it only included the inside and outside door handles and key. Do you sell the inside piece?
Home Owner PA
Jul 21, 2016
Home Owner from PA
Jul 21, 2016
Pella screen door handle
Hello, Can you please help me identify the Pella parts I need, based on the attached photo? I think it is 83-119 and 83-115. Is this right? Thanks! Katherine G
Quick Learner USA
Jul 21, 2016
Quick Learner from USA
Jul 21, 2016
Patio Door roller
HOUSE WAS BUILT IN 1967. ROLLERS ARE GOING BAD FOR THE SECNOD TIME. WAS ABLE TO FIND THEM THE FIRST TIME, BUT NOT NOW. WOULD LIKE TO KNOW IF YOU HAVE ANY ASSEMBLYS , OR JUST THE ROLLERS. THE ROLLERS ARE 1.75 IN DIA. WITH 1/4" HOLE. ON THE ROLLER IT IS PRINTED KILIAN SYRACUSE, NY. ... (cont.)
Home Owner EAST WINDSOR, NJ
Jul 21, 2016
Home Owner from EAST WINDSOR, NJ
Jul 21, 2016
WINDOW REPLACEMENT PARTS
I HAVE ADDITIONAL PICTURES, THIS WINDOW HAS THE PARTS FEATURED IN YOUR YOUTUBE VIDEO Measurement the total height of the window is 6ft the spring is 16" long the entire string balance unit is 32" long
Quick Learner
Jul 21, 2016
Quick Learner
Jul 21, 2016
21" Series 795 Channel Balance Need help identifying correct balance shoe
See attached photos. ID of channel measures 1 1/4 in. so 1-1/4" T-Lock Balance Shoe Product Code: 15-195 should fit? Thanks Dirk D.
Handy Person Indpls
Jul 21, 2016
Handy Person from Indpls
Jul 21, 2016
16" channel balance
Hello, I need 2 of these. I wasn't sure about the top plastic piece from your pictures. I would appreciate if you can help me out to make sure I get the right ones. Thanks Dean
Home Owner iowa
Jul 21, 2016
Home Owner from iowa
Jul 21, 2016
Need help identifying crank handles
Hi, Can you please tell me what part this is? Also the size and color? I am assuming 5/16" and beige? Also, I circled in 1 photo where a little pin thing is coming out. Is this possible to fix? It doesn't seem to want to go back in. I have several like that. Thanks