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Door & Window

Hi, Attached is a pivot bar that I need identified. I have included a picture with measurements taken as best as I could. Our customer states that he needs that exact pivot bar with exact measurements. He gave me the following measurements. - FOR A 9/16" TILT WINDOW - 3" LONG X 5/16" WIDE X 3 ... (cont.)

Jody On Wed, 8 Jun at 10:42 AM , Dan.gould wrote: Customer is looking for these parts and gave us numbers. He also sent a picture which I can send to you. Customer says: The attachment shows what the balances look like, the only part numbers that are stamped on them 22B MH BSI, 28D BSI AX. Also ... (cont.)

Hi there, We need some help identifying which coil system is needed for this window. The coil part are missing from both sides of the window. Please help me identify replacement parts or direct me on what to measure for replacement parts! Thank you so much, Tanya

Can you recommend the thumb lock and mortise dead lock to replace these.

Hi, Please see the attached photos. I have a need for QTY 4 of each of these two types. (total needed 8). The 34" channel length has "33 9" marking. The 30" channel length has "29 3 B.S.I. 0B" please advise on your part numbers, ship timing, and cost. Assume if you have available, I will order ... (cont.)

The hand crank on my 27yr old casement window broke off (see image 0155). It looks like the crank mechanism is made by TRUTH (see image 0158). I believe the windows are Semco but not positive. I was going to order Truth Hardware Entrygard Dyad Window Operator: Product Code: 39-036, but wanted to mak ... (cont.)

Please advise the correct balancer for my application. The shoe is 2"h x 1.25w x .5d. The metal channel is 32" long, .5" square and not ribbed. It is stamped with 31HD, BS1, and what looks like LG. I believe the shoe to be a 15-046, but I wasn't able to id the balancer. Regards, Kevin ... (cont.)

I am trying to find bottom tracks for my basement closets. I have 3 closets: 1) Closet 1 is 72" long and each of the glass doors I have are 37" high. 2) The 2nd closet is 57" long, and 3) Closet 3 is 68" long. The hardware is all intact on all doors. My basement flooded and the carpet ... (cont.)

I attached a photo of my existing norandex window weep cover as well as a photo of the whole that needs to be filled. From screw hole to screw hole is about 2".

The channel bar on my Norandex window popped out. It looks like I need a new sash guide and a new channel balance top guide. The sash guide has no identification on it, but the top is about 1/2" wide x 13/16" long x 1 1/2" tall. The top channel balance guide has the number "0304" on it. It is ab ... (cont.)

I'm trying to replace a window pane and all the plastic glazing was brittle and destroyed when removing the broken glass. I looked at the glazing pics on your website but didn't see one that had the same dimensions and roughly the same shape. See attached photos. No other identifying marks. ... (cont.)

trying to identify window sash pivot. I think the windows might be Bryn Mawr series windows from certain teed. Can you help? I would need right and left side for bottom sash. Probably (2) pair. Thanks Joe

Here is a picture of a bracket that has a pin missing in one end. I am unable to locate this in your catalog. I hope you can help me,

I ordered the S395-29 balance. option 2830. I discovered that they are too long. My original balance is stamped 2740 so I should have ordered the 28" balance. The tops and shoes appear exactly the same. I have noticed one difference though, My original balance is only 3/8" deep while yours are over ... (cont.)

Brand truth 9" long arm 3 1/4" short arm number on top 20755 number on bottom lh 30470 need one right and one lefthand

HI, My balance has "30 3 GTC CMC 4" printed on it. It's not convenient for me to weigh the sash. I'm looking at the 30" series 385 channel balance. Can you tell me which spring option to choose? Thanks, Michael

Hi I am looking for replacements for this type of clip.

I'm looking to replace this roller on three sliding glass doors, and I'm wanting to get a new roller with nylon wheels. As of now its metal on metal (metal wheels on metal track) and they cause some noise. I'd like to replace them with nylon to quiet/lessen the noise. Do you carry a roller that matc ... (cont.)

Trying to replace: 28 4 DN CALDWELL. This is a 1/2" (9/16 x 9/16) channel, 29" long. My best guess is your Series 380 with a 19-005 top and 15-005 foot. But I'm not sure what weight stamp option to choose. Can you help? Thanks, Bob

Unfortunately I ordered the wrong product. I must have made a mistake in my measurements. I am trying to replace the tilt latches in my older traco windows. the attached images show the difference in size from the parts I ordered 26-391 & 26-390 (versus the existing units. Can you please tell me ... (cont.)