Viewing all customer Discussions for:
Door & Window

Handy Person Murphy, Tx
Jun 9, 2016
Handy Person from Murphy, Tx
Jun 9, 2016
Window trim.. No idea what to order
Need to know what to replace this window trim with. Measures approx 1/2" on the outward facing side and 11/16" that goes between the frame and window. There's a 1/16" channel on the bigger side that appears to hook it in. Color is beige or white. Things have been on the windows for about 15 years an ... (cont.)
Quick Learner Michigan
Jun 9, 2016
Quick Learner from Michigan
Jun 9, 2016
pivots and upper retainers
I'm looking for the metal pivot "pins" that stick out from the lower sides of the moving windows themselves, and the things on top of the moving window that keep them in the track. It says Care Free on the lock, and has the spiral dampers.
Home Owner Dallas
Jun 9, 2016
Home Owner from Dallas
Jun 9, 2016
sliding door locks
I have a home in Anguilla BWI.Im not a builder in fact I'm pretty incompetent. I need two lock for sliding doors ,both the bit that goes in the door and the bit in the wall plus the little plastic thing for the locking. Also I need handles in and outside. I've been sent a number by a local bui ... (cont.)
Home Owner Suffern ny
Jun 9, 2016
Home Owner from Suffern ny
Jun 9, 2016
Roller assembly for patio screen
Attached are a few pics for a roller assembly I'm looking for Any help would be appreciated
Home Owner Malvern PA
Jun 9, 2016
Home Owner from Malvern PA
Jun 9, 2016
Andersen Window Balance Replacement
Folks, Do you have replacement parts for an Anderson double hung window balance? Please see attached file for images including measurements. Looks like the part is a "1131". I do not have an image of the window. Thanks, Geoff
Home Owner USA
Jun 9, 2016
Home Owner from USA
Jun 9, 2016
Home Owner Michigan
Jun 9, 2016
Home Owner from Michigan
Jun 9, 2016
Upper Roller for Maax Shower Door
Purchased at Home Depot about 7 years ago. I have bought rollers from you guys before for my Stanley closet door. Great service!! Hope you can help me with this one.
Quick Learner Weston, CT
Jun 9, 2016
Quick Learner from Weston, CT
Jun 9, 2016
Looking for a replacement
Need to replace the bottom wheel assembly for my patio screen door. I think the patio door is a Simonton.
Quick Learner Ohio
Jun 9, 2016
Quick Learner from Ohio
Jun 9, 2016
Patio door handle
I replaced my patio door handle and mortise lock. The exterior handle screw insert hold the handle away from the door which exposes the holes in the door just enough that I'm afraid that wasps, bees, etc will enter. Do you carry an exterior pull handle that sets flush? Or do you carry a thin plate ... (cont.)
Landlord Berkeley
Jun 9, 2016
Landlord from Berkeley
Jun 9, 2016
need replacement for 2790 balance
Hello, I have to replace a 2790 balance. It's 28" in length and the window is 31 lbs. Attached are pictures. thank you.
Professional Broken Arrow OK
Jun 9, 2016
Professional from Broken Arrow OK
Jun 9, 2016
Andersen sash balance
looking for the proper replacement for sash balance 11600-2, E98 9#31. Can ?you tell me which one I need
Quick Learner Belmont, CA
Jun 9, 2016
Quick Learner from Belmont, CA
Jun 9, 2016
Replacement parts needed!
Hi, I am trying to fix my window as it's been broken for some time. I cant seem to get it to mount properly to the window frame rail anymore. I'm hoping I can replace the parts and fix this issue. Thank you! ~James
Contractor USA
Jun 9, 2016
Contractor from USA
Jun 9, 2016
need 1 unit knob outside
need 1 unit knob outside jay around the clock lock no key on brass knob
Handy Person Fallbrook, CA
Jun 9, 2016
Handy Person from Fallbrook, CA
Jun 9, 2016
Window crank for octagonal awning style window
Hello, Unfortunately, there are no stamps or markings anywhere to be found. This window is no less than 18 years old. As you can see from the photos, the operator is mounted onto the side of the window casing as opposed to the sill. Any chance you may have something along these lines? Thank you ... (cont.)
Handy Person NJ
Jun 8, 2016
Handy Person from NJ
Jun 8, 2016
Patio door lock
You lock options seem to look similar. The one i saw our website was flush and not recessed. Please let me know if you have the exact same model. Cost ?
Home Owner Battle Ground, WA
Jun 8, 2016
Home Owner from Battle Ground, WA
Jun 8, 2016
Replacement Parts for Patio Door Lock
We have a sliding patio door installed in 2010. I cannot contact the contractor (possibly out of business or moved). A few months ago the locking mechnasism broke. I'm trying to locate parts to replace the locking mechanism. I think I remember the builder saying he used Certainteed windows, so it mi ... (cont.)
Home Owner Fremont
Jun 8, 2016
Home Owner from Fremont
Jun 8, 2016
Viking mortise lock
Hi, I have a viking sliding door series 8500. My Mortise lock is broken and wanted to replace it or order new assembly. Would you have it available? Thanks, Anuj
Home Owner Brigham City Utah
Jun 8, 2016
Home Owner from Brigham City Utah
Jun 8, 2016
Roller replacement for SGD-C30-96x96
I am trying to find the proper replacement part for my sliding patio door. I need the double wheel roller. The gold door sticker has this information: SGD-C30-96x96. Series 8500/9500/10,500. I will also post an image of the roller. Any help is greatly appreciated.
Handy Person Newton, MA 02460
Jun 8, 2016
Handy Person from Newton, MA 02460
Jun 8, 2016
Pivot bar
I already replaced my broken pivot shoes with a pair of CertainTeed Pivot Shoes, which fit after filing off the small knobs, but then I realized that: 1.) my existing pivot bars are too fat to fit in the new pivot shoes, and 2.) one of my existing pivot bars is broken. So, I'd like to either repl ... (cont.)
Quick Learner Southampton, PA 18966
Jun 8, 2016
Quick Learner from Southampton, PA 18966
Jun 8, 2016
Welded Knight Casement Window Crank
I need to replace a welded knight casement window crank. There is a sticker on the frame that says NBP-K-007. The gears don't mesh any longer.