Viewing all customer Discussions for:
Door & Window

Home Owner Paradise, Ca
Jun 8, 2016
Home Owner from Paradise, Ca
Jun 8, 2016
Can you help identify what part I need, please?
Your website was so very helpful, I have had problems with my Alenco windows for several years and finally I found your site and now perhaps I can fix my windows. Problem: Window was jammed, would not move. At first the channel balance had fallen out of its slot, (your website enabled me to ide ... (cont.)
Landlord Somerset
Jun 8, 2016
Landlord from Somerset
Jun 8, 2016
Channel balence and hinges
I need model number: 1 pieces of #1340 1 pieces of #1330 2 pieces of #1930 2 pieces of #1940 5 pieces of #2230 5 pieces of #2240 4 hinges 1 replacement window glass (25x22.5) window seal (gasket) for 7 windows The metal channel width is 1/2 in The depth is 5/8 The hinges allow the ... (cont.)
Home Owner Yorba Linda California
Jun 8, 2016
Home Owner from Yorba Linda California
Jun 8, 2016
width of 2 1/4" sash lock 90-005
What is the width of part 90-005?
Quick Learner
Jun 8, 2016
Quick Learner
Jun 8, 2016
Home Owner New York
Jun 8, 2016
Home Owner from New York
Jun 8, 2016
Replacement latches
I am looking for replacement latches. The dimensions are 2 5/8" long x 5/8" wide x 3/8" deep under the top surface lip. The underside has markings M and the number 375. Photo attached. Need both left and right hand pairs. Thank you.
Quick Learner USA
Jun 8, 2016
Quick Learner from USA
Jun 8, 2016
Crank handle for OP051505
HI we have two broken window crank handles part# 0P05-7810 where can we buy replacement handles they belong to the crank unit # 0P051505
Quick Learner Illinois
Jun 8, 2016
Quick Learner from Illinois
Jun 8, 2016
Truth 40471 right side replacement
Not sure which what the replacement is as you mention 2 choices? So sending some pix.
Home Owner Florida
Jun 8, 2016
Home Owner from Florida
Jun 8, 2016
Replacing Papaiz 323 lock sets
I need to replace two (2) Papaiz 323 lock sets. Is this item a direct replacement for them? Also, can they be ordered with the same key opening both locksets? Thank you.
Contractor Philadelphia
Jun 8, 2016
Contractor from Philadelphia
Jun 8, 2016
Help Identifying Wheel Roller Assembly
Good morning- we have replaced the wheel rollers on dozens of sliders in a high rise building here in Philadelphia using your replacement parts. We arrived on site this morning to find that this unit uses different wheel rollers than all the other units in the building. Can you please see if there i ... (cont.)
Quick Learner Ohio
Jun 8, 2016
Quick Learner from Ohio
Jun 8, 2016
Balance and shoe
I need to purchase a balance and shoe for a double-hung 36.5 x 37.5. Where from, how much? Thanks
Quick Learner West Bloomfield MI
Jun 8, 2016
Quick Learner from West Bloomfield MI
Jun 8, 2016
Pella Fly Screen clips
We require replacement clips as shown in the attached (THE SMALLER IMAGE) We ordered the wrong one, 70-174, the the larger one in the photo. Please advise the correct part we need to order Appreciate your help Thanks Nick
Quick Learner USA
Jun 8, 2016
Quick Learner from USA
Jun 8, 2016
Pivot shoe identification
The window I am working on is a Champion manufactured window. The window weighs 40 pounds. Currently the window has a red tip spiral counter balance. From your information it appears I need black tip counterbalance because of the weigh of the window.The current red tip counterbalance is 5/8 in diame ... (cont.)
Professional Chicago, IL
Jun 8, 2016
Professional from Chicago, IL
Jun 8, 2016
RH Storm Tilt Key
Looking for replacement tilt key to storm window. Man measure is 1.50 inch and 1.75 overall from end to tilt peg. (See pixs for other measurements)
Handy Person Dardenne Prairie, MO
Jun 7, 2016
Handy Person from Dardenne Prairie, MO
Jun 7, 2016
pet resistant screen spline size
I am going to replace the aluminum screening in my anderson screens with pet resistant screening. The pet resistant screening is twice as thick as the aluminum. What size spline do you recommend for use with the pet screening?
Quick Learner IL
Jun 7, 2016
Quick Learner from IL
Jun 7, 2016
Anderson Balance
All markings on - 827 1 8k 58 6 92, 11600A-3, 1967 CAN, 11600-17, measurements are 3" wide x 6 3/8" long
Landlord Sayreville
Jun 7, 2016
Landlord from Sayreville
Jun 7, 2016
Additional question about replacement screen corner
A question was posted on 6/24/2013 about a replacement screen corner. I have the exact same issue. Dave proposed your part 95-002. Since the post was a while ago, I need to know if the solution is still valid. The instructions described in the "stamped corner key replacement video" would leave vis ... (cont.)
Contractor canton, ohio
Jun 7, 2016
Contractor from canton, ohio
Jun 7, 2016
Anderson Double Hung Window lock
Hi, This is from a Anderson Double Hung Window approx 20-30 years old. Could you please help me identify it? Thanks.
Quick Learner Harrisburg, NC
Jun 7, 2016
Quick Learner from Harrisburg, NC
Jun 7, 2016
Pivot Lock Shoe
My Pivot Lock shoe has the exact same dimensions as your 15-188 with Blue Shoe. Will the blue shoe work as a replacement for mine. Mine has a White Shoe.
Home Owner Florida
Jun 7, 2016
Home Owner from Florida
Jun 7, 2016
Top sash guide
Hello: You can help me with This is top sash guide for Channel Balances 2820.I do not find Thanks
Home Owner Battle Ground, WA
Jun 7, 2016
Home Owner from Battle Ground, WA
Jun 7, 2016
Phillips window spring broken
Can you please help me ID this part? It's for a Phillips window. It looks like a side spring. Thanks - Josh