Viewing all customer Discussions for:
Door & Window

Quick Learner USA
Jun 2, 2016
Quick Learner from USA
Jun 2, 2016
Plunger pin ID
This is a photo of the plunger pins needed for our screens. The shaft is 1.5 inches long with the greatest diameter 0.25 inches. The cap is 0.5 in. long.
Home Owner USA
Jun 2, 2016
Home Owner from USA
Jun 2, 2016
Snap in glazing
Hi I have Capitol Windows. I am trying to replace snaps in molding on a sliding window from Capitol. Below is a picture of the molding from the lower section of the window. The width of the molding is 9/16 inch. The height is 11/16 inch. The one edge has a 1/16 lip that snaps into the aluminum frame ... (cont.)
Home Owner Philadelphia
Jun 2, 2016
Home Owner from Philadelphia
Jun 2, 2016
In need of two replacement pivot bars
I have vinyl windows from 2006 but am unsure of the manufacturer. One window has two broken pivot bars that need replacement. An identical window has pivot bars shown in the picture. They're stamped 23148 and are about 2.5 inches long. There's water on the "head" of the pivot bar pictured, but the s ... (cont.)
Quick Learner new lenox, il
Jun 2, 2016
Quick Learner from new lenox, il
Jun 2, 2016
Home Owner Colorado Springs
Jun 2, 2016
Home Owner from Colorado Springs
Jun 2, 2016
Is there a left hand and right hand version?
Is there a left hand and right hand version of this latch? In the picture it appears that the latch mechanism would be facing the wrong way. Is there an "opposite" version of this?
Handy Person Louisville, KY
Jun 2, 2016
Handy Person from Louisville, KY
Jun 2, 2016
Replacement Pivot Lock Shoe
I need to replace my pivot lock shoes. Visually, it matches your part 15-121. Dimensionally, it is between your 15-047 and 15-121. Height = 2.030, Width = 1.250, Depth = 0.600. The depth expands to 0.671 when the lock is rotated 90
Home Owner Vallejo
Jun 2, 2016
Home Owner from Vallejo
Jun 2, 2016
Viking window
Viking single hung sliding window...need 29 inch balance spring and all parts that go with
Handy Person California
Jun 2, 2016
Handy Person from California
Jun 2, 2016
S350-22 with 2113 stamp
Hi, my current channel balance is stamped 2113. What is the proper stamp with your balances? Thanks! Eric
Quick Learner Davie, FL 33325
Jun 2, 2016
Quick Learner from Davie, FL 33325
Jun 2, 2016
Window channel balance
I am trying to replace a 25" window channel balance. The old one is stamped with d 24-3. Which of your channel balance stamp options would be compatible to replace mine? Mine looks similiar to the series 377 19-018 top 7 15-005 shoe. Thanks, Steve
Home Owner Chelsea, Michigan
Jun 2, 2016
Home Owner from Chelsea, Michigan
Jun 2, 2016
Andersen Double-Hung Window Sash Balance
Side 1 Markings - Andersen Corp, Bayport, Minn and 11600-2 and D76 7#27 10 78 Side 2 Markings - 11600-3 and Patent 3146488 3335455 Length: Box 16 cm (6.25") Overall 17.2 cm (6.75") Width: 7.5 cm (3.00") Depth: 1.8 cm (1.75")
Quick Learner New York
Jun 2, 2016
Quick Learner from New York
Jun 2, 2016
Window Sash Cord is Broken
I have 2 windows that the window cord is broken. They are 30 yr old windows, Andersen I believe. The photo shows one of the windows. I'm trying to figure out what part I need.
Quick Learner USA
Jun 2, 2016
Quick Learner from USA
Jun 2, 2016
90-020 but with 1-1/4" hole centers
Do you have the Alenco Window Lock just like the 90-020 with a 1-1/4" center. Thanks, Manuel Bond
Quick Learner Westmoreland, NY
Jun 2, 2016
Quick Learner from Westmoreland, NY
Jun 2, 2016
anderson window balance
Hi, I am looking for a replacement balance for one marked C94 6#31 10 83.
Quick Learner Fort Myers, FL
Jun 2, 2016
Quick Learner from Fort Myers, FL
Jun 2, 2016
Need to replace Channel Balance & Top Sash Guide
It is marked "25 3 BT Caldwell". The metal length is 26" and it is 1/2" wide. The window is a "PGT model SH 4000" and is about 15 yrs old. Window opening size is 52" wide x 55" tall. I think I need a S395-26 and a 18-009 guide? I've tried to send with pictures, but I get error message. ... (cont.)
Quick Learner Middleton WI 53562
Jun 2, 2016
Quick Learner from Middleton WI 53562
Jun 2, 2016
Replacement anwing window opening/closing mechanism
The hardware indicates TRUTH 45002 and the arm indicate Truth patent # 3,457,675. The arm length measures 11-1/8" from center of pivot hole to center of mounting hole-widow. Arm length from gear end to arm end is 12". The base is 5" wide x 2-5/8" deep. The base has 4 mounting holes, the exterior ... (cont.)
Quick Learner Sag Harbor, NY
Jun 2, 2016
Quick Learner from Sag Harbor, NY
Jun 2, 2016
Casement Window handles
Hi, these are Plygem Mira casement windows and I'm missing 4 cranks and I casing. See attached pictures. Also do you have screens for Plygem Mira sliding doors? Thank you. Crosby
Quick Learner Pennsylvania
Jun 2, 2016
Quick Learner from Pennsylvania
Jun 2, 2016
2ea. Coil balance springs, plus 2 ea. Slide in Tilt latch
Older RSVP dbl hung window. Bottom sash only need 2ea. coil spring balances. Bottom sash measures 25" wide x 26.5" high x 1 5/8" thick. Sash weighs approx. 15.5 lbs. broken coils are 3/4" wide stainless steel stamped with a 10 and J. The pivot lock shoe I'm working out of matches your 15-175 pi ... (cont.)
Quick Learner Minnesota
Jun 2, 2016
Quick Learner from Minnesota
Jun 2, 2016
Tilt latch didn't fit
I need tilt latches. I have tried about 4 different ones from menards lowes and Home Depot and they don't fit. I tried your slim top tilt latch (26-390 and 26-391) on order 757027. However, The piece is too long by probably a quarter inch. Do you have another size?
Quick Learner
Jun 2, 2016
Quick Learner
Jun 2, 2016
pictures of two parts
Pictures of Truth 40887, right Wright , left
Quick Learner USA
Jun 2, 2016
Quick Learner from USA
Jun 2, 2016
Penco window pivot shoe
I'm looking for this center piece for pennco window. I think it is a pivot shoe.