Viewing all customer Discussions for:
Door & Window

Home Owner PA
Nov 11, 2015
Home Owner from PA
Nov 11, 2015
Plastic pivot bar
I tried submitting my product request, with measurements and photos, online but that failed out twice. So I am resubmitting via email. Sash Nylon/Plastic Pivot "U" Pins/Bars: Shaft Length: 2 3/8" (2" to face plate, Pin extends 3/8") Shaft Width: 5/8"W Shaft Thickness: 3/8" Face plate: 2 1/ ... (cont.)
Quick Learner mount pleasant SC
Nov 11, 2015
Quick Learner from mount pleasant SC
Nov 11, 2015
replace this part
Thanks for helping. Please help me identify the replacement part for my windows.
Home Owner Beaver
Nov 10, 2015
Home Owner from Beaver
Nov 10, 2015
S-795-28D with hook?
Can I order series 795 28D channel balance with hook instead of clip? John
Quick Learner door and window corner...
Nov 10, 2015
Quick Learner from door and window corner keys
Nov 10, 2015
stronger corner
I have had to rebuild some old window screens and purchased the equivalent of 95-111 at my local hardware store. These corners worked great on small windows, but on two very large windows that I have, the corners snap every time I take the screen down for cleaning. Do you carry a closely sized ite ... (cont.)
Quick Learner USA
Nov 10, 2015
Quick Learner from USA
Nov 10, 2015
Channel balance identification
I am having a problem determining what window channel balance I need. The top part is 19-002 but the bottom is either 15-001 or 15-002. There appears only to be a slight measurement difference of 1" or 1 1/8" in one dimension between the two items. My part measures 1 1/16". The length is 34" and on ... (cont.)
Contractor Millersville, MD
Nov 10, 2015
Contractor from Millersville, MD
Nov 10, 2015
CertainTeed surface mount tilt latch
Picture of latch on right side. Picture on left shows where latch to be installed - it's 3 inches and I didn't see that as an option. Don't care if it's CertainTeed as long as it fits. Need the pair.
Quick Learner Jackon MS
Nov 10, 2015
Quick Learner from Jackon MS
Nov 10, 2015
Identify die cast sash lock keeper
Identify die cast sash lock keeper
Quick Learner 03825
Nov 10, 2015
Quick Learner from 03825
Nov 10, 2015
Need replacement, with lock/key if possible.
I don't see any names, but would love to find one replacement with a lock and key if possible.
Handy Person el paso,tx
Nov 10, 2015
Handy Person from el paso,tx
Nov 10, 2015
which glazing matches this ?
it measures 1/2inx1/2in with a lip at the corner about a little less than a 1/8 down.
Home Owner USA
Nov 10, 2015
Home Owner from USA
Nov 10, 2015
Corner key quest
I have a corner key that is similar to a 95-016 but the .195 dimension is .185 and the .172 dimension is .150. Do you have a corner key like that?
Handy Person Allentown, PA
Nov 10, 2015
Handy Person from Allentown, PA
Nov 10, 2015
Thermal Guard Windows model 405 balances
I think I'm going to need balances and pivot shoes. Also the loading tool and jam spreader. The windows are about 35 years old. They are the tilt style in various heights.
Home Owner Ronks, PA
Nov 10, 2015
Home Owner from Ronks, PA
Nov 10, 2015
Farley Double Hung Window
Need 2 30C Channel Balances Need 2 L&R Pivot Bar (I believe the original is plastic)
Quick Learner Florida
Nov 10, 2015
Quick Learner from Florida
Nov 10, 2015
Which option for 28 pound sash?
Hello. I have identified S380-29 as the correct window balance for my windows. The current balances are stamped "28" and weighing them verified that they are indeed 28 pounds. I am not certain which one to order as 28 pounds falls within the range of both the 2840 and 2850. Is it better for the ... (cont.)
Quick Learner Pittsburgh, PA
Nov 10, 2015
Quick Learner from Pittsburgh, PA
Nov 10, 2015
Tricky window
Hi, all, Last week I repaired my first DH window with new pivot locks and balances (thanks to Paul) and feel confident of my skills. Moving on to the next window, I'm completely stymied. The window (Thermal-Gard) is a teast 20 years old and has top-mounted tilt latches, pivot locks (one broken) a ... (cont.)
Quick Learner Sweetwater, TX
Nov 10, 2015
Quick Learner from Sweetwater, TX
Nov 10, 2015
Casement Window Locking Handle -
Greetings, Redoing a home, love my Casement windows!!! No one can talk me out of them, I have them all opening and closing, and am getting ready to order 15 cranks from you. I would also like to order the Locking handle to. I am in need of 4 Lefts and 4 rights. Attached is one of these that a ... (cont.)
Quick Learner
Nov 10, 2015
Quick Learner
Nov 10, 2015
80's Peachtree Roller assembly
Bottom roller assembly of a 1980's peachtree screen door. Looking for replacement.
Home Owner Woonsocket
Nov 10, 2015
Home Owner from Woonsocket
Nov 10, 2015
Reinstalling window parts
I recently purchased an S170-336 coilspring and a 15-192 pivot shoe, but do not know how to re-install into the window. The video describing how to remove the pivot shoe is not helpful for re-install because the coilspring and pivot shoe combination are longer than my opening.Thanks ... (cont.)
Home Owner coppell, texas 75019
Nov 10, 2015
Home Owner from coppell, texas 75019
Nov 10, 2015
looking for a window lock
champion window color: beige inner markings: ADH 8B-03-1 approx specs: ht--2 1/16" (center hole to center hole) width: 14/16" (center hole to center hole)
Home Owner Chicago
Nov 10, 2015
Home Owner from Chicago
Nov 10, 2015
Stormchain
If Ihave two closers, one on the top and one at the bottom of the door, do I need to install a storm chain? My door faces south and opens up so the west wind will take it. I would like to put on the storm chain on but would the chain get in the way of the closer? Any extra stepI can take to su ... (cont.)
Quick Learner Manteno,IL
Nov 10, 2015
Quick Learner from Manteno,IL
Nov 10, 2015
Norco casement D series clad case Jel-N-555
I saw other questions about this single arm crank operator but but mine isnt 13 1/2 iches long? Truth is inprinted on the arm crank