Viewing all customer Discussions for:
Door & Window

Quick Learner pa
Feb 18, 2015
Quick Learner from pa
Feb 18, 2015
storm door lock
Im looking for a mortise lock set. it says pado and latao. overall length 7 9/16 outer hole spacing 6 15/16 width 13/16 thanks shawn
Home Owner Florida
Feb 18, 2015
Home Owner from Florida
Feb 18, 2015
window lift code
my 29x1/2 window lift has code UB-28D looks like 29 series 385 channel balance
Home Owner Frisco TX
Feb 18, 2015
Home Owner from Frisco TX
Feb 18, 2015
Replace Snap-in glazing
I need to replace vinyl glazing that's been damage in hail storm. The measurements are 0.5" x 0.375"
Home Owner west deptford newjerse...
Feb 18, 2015
Home Owner from west deptford newjersey
Feb 18, 2015
sliding glass door inside mounting plate internal lock mortise style
part measures 8 and half inch tall 1 inch wide holes measure 5and half inch center white
Quick Learner
Feb 18, 2015
Quick Learner
Feb 18, 2015
Sash top guide
looking to identify the right sash top guide based on measurements in photo attached
Home Owner USa
Feb 18, 2015
Home Owner from USa
Feb 18, 2015
Better Built Window Clips
Item number 26-351. I have better built windows from around 2004. The window clips have been broken over time by tenants not knowing how to properly close the window. I measured my clip and it seems to be a few 16th's off in length to yours, however it looks exactly like it. Did Better Built make di ... (cont.)
Home Owner USA
Feb 18, 2015
Home Owner from USA
Feb 18, 2015
Window repair inquiry
The coil balances in my window are in need of replacing, and the company that manufactured the windows has gone out of business. I found your website and am ready to purchase some coil balances, would you be able to help me order the correct parts needed to make this repair? I've included pictures b ... (cont.)
Home Owner usa
Feb 18, 2015
Home Owner from usa
Feb 18, 2015
Non tilt window balance
Hello, I have a non-tilt window (20 lb) that comes with a pair of 30" channel balance, 1/2", stamped 30 4 LP CALDWELL. The window is very hard to pull down for closing because of excessive tension of the channels. Both sash guides are crack and broken so I am looking for replacement parts for the ... (cont.)
Quick Learner Carmel Indiana
Feb 18, 2015
Quick Learner from Carmel Indiana
Feb 18, 2015
Alcoa windows 4091, 1092 parts
I have several Alcoa windows model number: 4091, 1092, the side sliding springs need to be replaced, can you guide me for the part information? Thanks.
Home Owner Brooklyn NY
Feb 18, 2015
Home Owner from Brooklyn NY
Feb 18, 2015
silver line parts
Hi I have to replace two parts.Please help me identify ,this is sash lock and arm operator.This is silverline series.thanks
Quick Learner USA
Feb 16, 2015
Quick Learner from USA
Feb 16, 2015
Window spiral Balance.
Good Morning, Please find attached pictures for the original window spiral balance. Please help me to identify what is the part number I should order from you. I have four windows need to replace the spiral balance. The tube length is 29" and 5/8" diameter. I would appreciate it if you could ... (cont.)
Home Owner USA
Feb 16, 2015
Home Owner from USA
Feb 16, 2015
Replacement channel balance
I need a pair of replacement channel balances for a NuAir single hung, non-tilting hurricane window. The sash weighs about 52lbs. The current channel balances are stamped: 34-16 JB5 CMC (34HP49-51). The metal portion is 35" long with a double spring inside. Can you please tell me where I can g ... (cont.)
Home Owner USA
Feb 16, 2015
Home Owner from USA
Feb 16, 2015
Legance II internal loks replacement
Hallo! my name is Agnes. I am looking for internal lok replcement to my sliding patio door Legance II. I attach pictures witch I hope will help to find one for me. Thank you for any help. Sincerely, Agnes
Handy Person Chattanooga, TN
Feb 16, 2015
Handy Person from Chattanooga, TN
Feb 16, 2015
Home Owner O'Fallon, MO
Feb 16, 2015
Home Owner from O'Fallon, MO
Feb 16, 2015
Need roller for a 1980s home
I have not been able to locate any part numbers, or manufacturer names on the glass door.
Handy Person Denver Colorado
Feb 16, 2015
Handy Person from Denver Colorado
Feb 16, 2015
Casement Window Operator C-1040-5B
We recently bought a house in Denver Colorado and one of the casement windows is missing the entire operator mechanism. The window is one of a side by side pair and it's mate has the operator so the pictures below are of that operator. The two windows swing opposite directions so I need the opposi ... (cont.)
Handy Person Fort Worth
Feb 13, 2015
Handy Person from Fort Worth
Feb 13, 2015
wheel kit replacement
Hello, I'm in need of some new wheel kits for my glass sliding door. I believe I am in need of 81-056 but I would like some confirmation before ordering. The wheels I have are metal. Pictures are included and measurements are as follows: Wheel Diameter extreme outer = 1 1/4" Length (using your r ... (cont.)
Landlord California
Feb 13, 2015
Landlord from California
Feb 13, 2015
Pace setter gloves patio door
We had a Pace Setter patio door installed in our home. The company is no longer in existence. We broke the handle and have not been able to find a replacement. The screw holes are 4 inches apart. It currently doesn't lock, so we really need some help.
Quick Learner Ontario
Feb 13, 2015
Quick Learner from Ontario
Feb 13, 2015
Push Operator for casements
Do you have a similar operator for pushing out casement windows? It also has a friction knob to lock the window open in any position. Finally it gives you some leverage when you want to close the window tightly.
Quick Learner Oviedo, FL
Feb 13, 2015
Quick Learner from Oviedo, FL
Feb 13, 2015
Window balance replacement
I have a Keller window, do now know which model number but it had spiral balances at one time. The old spiral balances are gone so I have nothing to compare. How can I determine which balance to buy and what hardware, and what length?