Viewing all customer Discussions for:
Door & Window

Contractor Chicago
Feb 13, 2015
Contractor from Chicago
Feb 13, 2015
Need to find the rubber and door stopper
Please let me know if you do carry this. Thanks
Quick Learner Ohio
Feb 13, 2015
Quick Learner from Ohio
Feb 13, 2015
Top tilt latch
I am looking for a top tilt lactch both rt and left. mine is 2 5/8 long 5/16 and 11/16 it has a patenent number of 513929 and also has a number 60 on the bottom side.
Home Owner USA
Feb 13, 2015
Home Owner from USA
Feb 13, 2015
Better Built window balance parts
I have Better Built windows, at least thats the name. I got some of the new plastic pieces that slide up and down in the frame that the ballancer attaches to from you a few months ago (15-045). They are exactly like the original ones. Problem is that when I put them back together I have the same pr ... (cont.)
Quick Learner No.VA
Feb 12, 2015
Quick Learner from No.VA
Feb 12, 2015
Quick Learner
Feb 12, 2015
Quick Learner
Feb 12, 2015
Do you Have this dimple clip???
Dimple Clip Product Code: 70-209 with 5/16" or 3/8" offset vs. 1/16"
Contractor PA
Feb 12, 2015
Contractor from PA
Feb 12, 2015
Spring replacement
Hello. I need to replace the springs I found on some of the sashes I'm working on. These mount with a screw slightly above the meeting rail in the jamb. I should be able to use a Series 400 spiral balance but don't know what length to order. The total jamb height is 46" while the height of the ... (cont.)
Handy Person Charlotte NC
Feb 12, 2015
Handy Person from Charlotte NC
Feb 12, 2015
Bottom sash spiral balance clip for window
Good afternoon, Please look at the attached photos and let me know if you can provide these clips that are broken in one of our rental properties. Thank you in advance, Fernando
Contractor Elk Grove Ca
Feb 12, 2015
Contractor from Elk Grove Ca
Feb 12, 2015
sliding glass patio door
1980's sliding door rest of the house has philips windows so I'm thinking it might be made by them. Need help identifying the latch and lock. Need the whole thing in and out if possible.
Handy Person North Carolina
Feb 12, 2015
Handy Person from North Carolina
Feb 12, 2015
identify tilt window spiral balance
The pictures are from a tilt window spiral balance that needs replacing. I'm thinking the S900 series, except that the length is 25-1/2" as shown in the picture. The tube is made of plastic not metal. Also as shown in the picture the tip is yellow, not red or green, the options for the S900-25 and ... (cont.)
Quick Learner Hampton va
Feb 12, 2015
Quick Learner from Hampton va
Feb 12, 2015
Replacement springs
Please help me identify the springs and other parts I need to keep the window up. The white shaft is approx. 26" long and it measures about 3/8" across. It came off a MW window. I need several replacements as these do not work anymore.
Landlord Memphis
Feb 12, 2015
Landlord from Memphis
Feb 12, 2015
40-089 replacement to Pado lock
Will the 40-089 fit in the old cylinder hole in the original Pado mortise lock set? I lost the keys to a set of storm doors and this seems to be a good way to replace just the lock instead of buying a new mortise set. What are your thoughts?
Quick Learner Brookfield, CT
Feb 12, 2015
Quick Learner from Brookfield, CT
Feb 12, 2015
Acorn sliding door handle
Acorn Dorwal # 82-055 do you have instructions on how to install? I just can't seem to get it right. regards Rob
Home Owner Chapel Hill, North Car...
Feb 12, 2015
Home Owner from Chapel Hill, North Carolina
Feb 12, 2015
Caradco Casement Window Crank Operator
Hi, Attached is a photo of my broken Caradco operator. I have four that need to be replaced. The long arm measures 10 3/4" The short arm measures 3 3/4" (could be 3 13/16") The stamping on short arm is "20755" The stamping on the long arm is "Entry Guard Truth" The Base Plate is marked " ... (cont.)
Home Owner Littleton,Colorado
Feb 12, 2015
Home Owner from Littleton,Colorado
Feb 12, 2015
Milgard Stainless Steel Roller w/Spacer - # HA6653MI
I'm looking for a diagram (or a video) showing how the MilGard Stainless Steel Rollers for sliding glass door are installed, prior to removing my door (for replacement). Does Swisco sell this replacement part? If so, the rollers I have found show two 'tabs', are they for securing to the door (and ... (cont.)
Handy Person USA
Feb 12, 2015
Handy Person from USA
Feb 12, 2015
do you have these handles with extensions in stock?
do you have these handles with extensions in stock?
Quick Learner USA
Feb 12, 2015
Quick Learner from USA
Feb 12, 2015
Replacement Sash locks
Swisco customer services, was hopping you could tell me if you have this size of latches for my windows.(took photos,hope they help) need total of 16 latches. would like antique brass (kind of dark). thanks or any help if you don't carry.
Quick Learner North Las Vegas
Feb 12, 2015
Quick Learner from North Las Vegas
Feb 12, 2015
part identification for non tilt channel balance
Just needed to mention "Great Web site" Im seeking the correct channel balance part numbers? Sending pics, with a stamp number of #26 4 KW CMC 7 I have done some research on your site, and I'm pretty sure i have identified the top and shoe parts I have as, Top.....#19-005 Shoe....#15-004 I ... (cont.)
Quick Learner Tecumseh, Ontario, Can...
Feb 12, 2015
Quick Learner from Tecumseh, Ontario, Canada
Feb 12, 2015
REPLACEMENT WRIGHT SPLIT ARM WINDOW OPERATOR
Hello, I sent an earlier email via your website but after some research I realize that the info I gave you is probably useless. Therefore, I
Home Owner New York, NY
Feb 11, 2015
Home Owner from New York, NY
Feb 11, 2015
1/2" Channel Balance
Can you identify the attached window channel balance hardware for me? It is
Home Owner Germantown md
Feb 11, 2015
Home Owner from Germantown md
Feb 11, 2015
Need replacement parts for tilt window
I do not know manufacturer of window..windows are about 20 yrs old. Plastic is starting to crumble. I need I guess the pivot shoe..it connects the metal wire that keeps the window from sliding down. Sorry I do not know the technical words. And I need a tilt latch. I took photos of what I need. ... (cont.)