Viewing all customer Discussions for:
Door & Window
Home Owner
New Jersey
Oct 29, 2014
Home Owner from New Jersey
Oct 29, 2014
Anderson casement window crank
I need a replacement crank for my Anderson casement window crank. The square plastic piece that goes on end of crank broke off and window comes off track.
Home Owner
USA
Oct 29, 2014
Home Owner from USA
Oct 29, 2014
Sash weigh range question
I have 5 windows to repair using S385-29. the channels are all marked 28D, corresponding to your 2840. However the weights of the windows are 3 at 25lbs,1 at 19 & 1 at 17. Should I still go with 2840 for all?
Quick Learner
Lancaster, PA
Oct 29, 2014
Quick Learner from Lancaster, PA
Oct 29, 2014
Andersen sash balance unit
To whom it may concern I am looking to identify replacement balance units for my windows. The actual window is a double hung 36" Andersen window. I have attached several pictures of the balance unit I removed from one of the windows. Feel free to call me if you have any questions. Tom Albright ... (cont.)
Home Owner
usa
Oct 29, 2014
Home Owner from usa
Oct 29, 2014
Marva window cranks
Hello! Please quote 20 rigth and 20 left window crank operators replacements for the Marva windows. Attached there are two pictures of the windows cranck operators I have installed at home. Thanks, Evelinda
Home Owner
Largo, Florida
Oct 29, 2014
Home Owner from Largo, Florida
Oct 29, 2014
PanAm replacement window operator
Hi!! Do you carry this part? Pan Am window operator inside of the mechanism is stamped: 4RH 18-0821 I am looking for 9 each of the entire mechanism to include new screws. The color is the aluminum color. Thank you for your assistance.
Home Owner
USA
Oct 29, 2014
Home Owner from USA
Oct 29, 2014
window latch quality
Hello: I'm considering your 90-005 window latches to replace my ever-breaking Pennco window latches. However, I see these don't have a warranty, either. Can you speak to the quality of your latches and you've heard of them breaking under normal wear-and-tear?
Quick Learner
USA
Oct 29, 2014
Quick Learner from USA
Oct 29, 2014
Spiral balance replacement tools
I was told there was a couple of speciality tools for changing out pivots and spiral things for my patriot windows. Can you enlighten me as to what tools they are? I heard about a tool to hold or pull the spiral thing down. Another one I heard of is the spreader that allows you to put the pivot part ... (cont.)
Home Owner
California
Oct 29, 2014
Home Owner from California
Oct 29, 2014
Can the face plate be unscrewed?
My original lock seems to fit the dimensions of this one but I need the lock without the face plate. Can it be unscrewed?
Quick Learner
Delray Beach, FL
Oct 29, 2014
Quick Learner from Delray Beach, FL
Oct 29, 2014
Non tilt channel balance
The unit was built in '74. It is located in Delray Beach, FL. The aluminum bedroom window is 46"L x 43"W. The number stamped is 1720 and is 18" L x 1/2 "W. I would like to purchase right & Left with the top ivory catch and bottom shoe already attached. I need two handles, and the right and left s ... (cont.)
Home Owner
Germantown, MD
Oct 29, 2014
Home Owner from Germantown, MD
Oct 29, 2014
sliding door roller assembly
I need new sliding door roller assemblies for my patio door,the manufacturer is Allen Stevens the # on it is 8314, do you have some that match,please let me know
Quick Learner
St. Augustine, FL
Oct 29, 2014
Quick Learner from St. Augustine, FL
Oct 29, 2014
29-6 GA2 CMC 5 ??
I am replacing the channel balances on a non-tilt window for a customer. I have determined that I need the Series 380. The channel balance is 30 inches long. The channel balance has a code stamped on it 29-6 GA2 CMC 5. Can I determine the weight of the window with this number or do I need to make ... (cont.)
Home Owner
Montreal
Oct 29, 2014
Home Owner from Montreal
Oct 29, 2014
housing dimensions without the flange?
Hello! I'm looking for roller assemblies to replace the one in the picture. They're very hard to find! This one looks like it might do. The height isn't quite the same, but depending how low the wheel can go, it might be ok. The dimensions i see including the flange at the end are good. However, ... (cont.)
Handy Person
Downingtown PA
Oct 29, 2014
Handy Person from Downingtown PA
Oct 29, 2014
Need replacement storm door lock kit
The locking mechanism will lock when turning the knob and get stuck where it will not unlock again even with a key.
Handy Person
florida
Oct 29, 2014
Handy Person from florida
Oct 29, 2014
replacement latch set for pgt sgd-70
pgt sgd-70 latch set I cannot locate a latch set that will replace my original. the problem is that the door thickness is 1 5/8 inches all the replacements seem to be for 1" or 1 1/4" door thickness you don't specify the door thickness on your web site. Where can I find one? this is a sliding patio ... (cont.)
Quick Learner
Mims Florida
Oct 29, 2014
Quick Learner from Mims Florida
Oct 29, 2014
side load channel balance
I am trying to locate a side load channel balance that is identified with p/n 29-9 AA CMC 11
Handy Person
Redmond, Oregon
Oct 29, 2014
Handy Person from Redmond, Oregon
Oct 29, 2014
Clip on storm door lock has stopped working!
My neighbor living in the attached apartment to my house has a storm door that has one of your door lock mounts installed on it. Recently the inside door handle assembly started pulling out when the door is pulled closed. It would appear to be the clip or whatever you Call the piece that keeps t ... (cont.)
Quick Learner
California
Oct 28, 2014
Quick Learner from California
Oct 28, 2014
Window Balance Spring Replacement
Hello, I am looking for replacement balance springs for our window. The metal channels are 34" long. The top looks exactly like your 19-005. You don't appear to have an exact replacement for the shoe, but it looks like your 15-004 will work. The stamp says 33-6, so I am guessing I will need the S ... (cont.)
Quick Learner
Oct 28, 2014
Quick Learner
Oct 28, 2014
help for a old part
replacement door assemble for patio door... old part allen stevens model 6047
Home Owner
cecilton MD
Oct 28, 2014
Home Owner from cecilton MD
Oct 28, 2014
window screen corner w/flange
looking for screen corner with flange..... top measures 7/16 ....sides look 11/16 ? it looks to have a slot for screen spline and unknown angle in photo 3 ... I could not find a name on the window let me know if you need more information or photos to help find this corner thank you John ... (cont.)
Handy Person
Katy Texas
Oct 28, 2014
Handy Person from Katy Texas
Oct 28, 2014
Balance base?
Comes off end of a balance spring assembly. This one snapped as you can see. I'd like to order 1/2 a dozen or so since my whole house had these windows and I can use spares. Thanks. Joe