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Viewing all customer Discussions for:
Door & Window

Quick Learner
Jul 28, 2014
Quick Learner
Jul 28, 2014
There's no name, number or any markings on this one.
Could you please help me find a replacement?
Home Owner Richboro Pa.
Jul 28, 2014
Home Owner from Richboro Pa.
Jul 28, 2014
double hung window locks
parts have no markings other than pella forged on the thumb/ finger latch handle. Handle is aluminum cast with push button to unlock for turning latch,the base is all steel.The handle color is bronze with 2 screw holes, and a coil spring inside spring wraps around shaft. Windows purchased in 1985 ... (cont.)
Quick Learner
Jul 28, 2014
Quick Learner
Jul 28, 2014
Searching for 2185
See attached, the stamping on the roller is DELTA 2185
Home Owner Chicago
Jul 28, 2014
Home Owner from Chicago
Jul 28, 2014
Replacement coil holder
I recently purchased two 15-175 coil balance shoes and two S152-5 5 lb series coils. I lost one of the coil holders but I have one more from the other side which I took a photo of.
Home Owner Quakertown, Pa
Jul 28, 2014
Home Owner from Quakertown, Pa
Jul 28, 2014
Tilt latch
Spring and latch are out, in pics 7/16" depth 9/16" width on inserted area 11/16 width on top portion 2 5/8" length of inserted area 211/16" length of top portion
Quick Learner Puyallup, WA
Jul 28, 2014
Quick Learner from Puyallup, WA
Jul 28, 2014
Window balance
I need to replace some window balances. The ones currently installed are Caldwell. Looking at the pictures of the ones in the catalog, the 380 or 385 appear to be the correct ones. I can't tell the difference between the two - the heads and toes both look the same, but I'm sure there is some diff ... (cont.)
Home Owner South Berwick Maine
Jul 28, 2014
Home Owner from South Berwick Maine
Jul 28, 2014
Anderson window balancer
I need help to order the correct balances. Thanks Ernesto
Handy Person Alberta
Jul 28, 2014
Handy Person from Alberta
Jul 28, 2014
Crank casement replacement. Unik
Unik - CAN3 - A440-M84 Arm Part Number - R30842 / 2nd component 20810 Arm Part Number #2 - 30472 RH Brand description - EntryGard Crank Part Number - 30830
Quick Learner Providence, Ri
Jul 28, 2014
Quick Learner from Providence, Ri
Jul 28, 2014
Center Window Lock
This is a plastic window lock on a metal frame tilt window. Do you have a piece that looks like this? I can get you a measurement Thursday, July 24 when I get to work if that helps. Sharlynn
Quick Learner OZONE park
Jul 28, 2014
Quick Learner from OZONE park
Jul 28, 2014
Coil Balance ID
I need to find replacement balances for the Thermo-tite windows I had installed in 2009. This company used to be located in Port Chester NY, but has gone out of business. The balances are dual coil, but am unsure of pounds and part number. I know that it is a dual coil because they seperated ... (cont.)
Handy Person USA
Jul 28, 2014
Handy Person from USA
Jul 28, 2014
Awning window hardware
Please see attached and give me a call with any questions. Thanks, Kyle C CSW Inc
Handy Person westfield, IN
Jul 28, 2014
Handy Person from westfield, IN
Jul 28, 2014
double hung tilt window triple spring replacement
I have a broken spring. The 140 series is very close but it appears that it would be too wide to get in. My slide slot is Wide enough but the returns only have 3/4" between them. Also how do you tell what weight to order.
Home Owner California
Jul 28, 2014
Home Owner from California
Jul 28, 2014
Summit Series 8670 Sliding Patio Door strike plate
I am looking for the strike plate for a Jen Weld Summit Series 8670 Sliding Patio Door. Do you have this part or can you direct me where I can get it? Thanks, Annie
Home Owner USA
Jul 28, 2014
Home Owner from USA
Jul 28, 2014
Snap in glazing
Here are some pics to identify what I need.The lengths are 90 and 1/2 in. length or two ten foot lengths.If you can please match up let me know.
Home Owner Bellmawr, nj
Jul 28, 2014
Home Owner from Bellmawr, nj
Jul 28, 2014
Anderson lower patio screen door roller
I want to order the other lower roller that goes with part 84-070. Do you know the other lower roller that pairs up with 84-070?
Professional USA
Jul 28, 2014
Professional from USA
Jul 28, 2014
Glazing bead
Do you think you guys have this bead, please advise.
Home Owner Mount Pocono, PA
Jul 28, 2014
Home Owner from Mount Pocono, PA
Jul 28, 2014
Counterbalance unit
See attached pictures. Small double-hung window probably from 1960s. Balance unit measures 2 3/4" x 6 1/4" x 3/4" Stampings are C19 6 23 32 Thanks!
Quick Learner Billings, Montana
Jul 28, 2014
Quick Learner from Billings, Montana
Jul 28, 2014
Can 39-028 work for my Malta window
Will this work as a replacement for an old Malta operator with the track on the bottom of the window?
Contractor Winchester ,va
Jul 28, 2014
Contractor from Winchester ,va
Jul 28, 2014
Unidentifiable window
I have looked everywhere on this window . No markings to determine what kind it is I'm at a loss and you please help
Home Owner The Chicago area
Jul 28, 2014
Home Owner from The Chicago area
Jul 28, 2014
Semco casement window
I have a semco casement window with a broken crank. Upon further examination I noticed that the hardware said Truth Entry Guard 30744 on one of the pieces. This window is the left window when looking from the outside. It seems to me that the replacement part may be EntryGard Dual Arm Operator 39-031 ... (cont.)