Viewing all customer Discussions for:
Door & Window

Home Owner Tampa
Feb 3, 2014
Home Owner from Tampa
Feb 3, 2014
Interior sliding door pull
I am replacing what looks like the 82-002 for three sliders. I see the 88-002 for the interior handle. I want to also have an outside handle on the three sliders. I do not see that?
Home Owner North Las Vegas
Feb 3, 2014
Home Owner from North Las Vegas
Feb 3, 2014
26 3 JP CALDWELL
It's for a "NON-TILT" window. The window channel balance measures 27" long and with 1/2 inch. I was looking at the ones you have on your page but the shoe's do not match to mine. The top end looks like the 19-005 and the 380 and the 385 series have the top end but not the shoe and the bar shown has ... (cont.)
Home Owner Tennessee
Feb 3, 2014
Home Owner from Tennessee
Feb 3, 2014
What product compliments 42-006 to keep bottom of door closed?
Mortise Flush LeverProduct Code: 42-006 Work for the top part of the door what is the part number for part to keep the bottom part of the door closed.
Home Owner Thousand Oaks, Ca.
Feb 3, 2014
Home Owner from Thousand Oaks, Ca.
Feb 3, 2014
21 " channel balance
Hi, we need a replacement for a 21" channel balance. I don't know the brand, but stamped on the piece is 'a 21-3' (that's the only marking I can find) The channel width is 1/2" (actual 9/16") The other balance seems to be functioning adequately, but is probably 20 years old. Would you advise ... (cont.)
Home Owner USA
Feb 3, 2014
Home Owner from USA
Feb 3, 2014
In-Swinging Door Handle latch length
I believe In-Swinging Door Handle Set, 1-3/4"Product Code: 40-028 is the part I need, but don
Quick Learner Orlando
Feb 3, 2014
Quick Learner from Orlando
Feb 3, 2014
Kinko? Window balancers
Unknown window balancers, believed to be Kinco. Only part number on balancer is 17 2 BSI MK. I want to make sure what to hunt for as I have ~4-6 that have problems. I also identified a top sash guide 18-166 that I will be needing to order. Tx
Home Owner Shelby Twp, MI
Feb 3, 2014
Home Owner from Shelby Twp, MI
Feb 3, 2014
Lock handle broke off A/W sliding door latch
The Lock handle broke off. The only name I can see stamped is A/W on the frame latch, it reads 2573558 and 7700-14. There is no number on the lock handle itself? If you can please help me find a handle to purchase, I sure would appreciated it. Dimension of handle is 1" 3/4" long and 3/4" dia. Loc ... (cont.)
Home Owner Atlanta, GA
Feb 3, 2014
Home Owner from Atlanta, GA
Feb 3, 2014
Jalousie Window replacement cranks
I am in need of replacement cranks for these Jalousie window cranks. Need white propeller style that do not stick out so much. These are 3". I am getting blinds and these will stick out too far. Can you recommend what I need, in white, that will replace existing. Company name is Monarch on curr ... (cont.)
Handy Person Rochester, NY
Feb 3, 2014
Handy Person from Rochester, NY
Feb 3, 2014
Dimensions of # 26-387
Hi Swisco, I think your # 26-387 Face Mount Single Action Vent Lock Kit will be a great solution for my new S.H. porch windows that do not have factory vent locks. I have a couple questions; 1. What are all the dimensions of the lock? Can you send me a line drawing of the lock with dims ... (cont.)
Quick Learner
Feb 3, 2014
Quick Learner
Feb 3, 2014
window locks
my house is old and settled the locks dont meet to lock is there a side window lock with a chain and pin to lock window.
Landlord Aurora co
Feb 3, 2014
Landlord from Aurora co
Feb 3, 2014
Sliding glass door handle
Door handle is broken and very old so we can't find any markings on it. There is a label on the door frame so we sent a picture of that. It's the flip lock kind. Two screws holding it to the door and hook for lock is on the door frame. Black section is 6 in long. Handle on inside of house is wood pa ... (cont.)
Home Owner Massachusetts
Feb 3, 2014
Home Owner from Massachusetts
Feb 3, 2014
Window Parts
The parts I need for my double hung windows are pictured. One is the sash, the other the slider in the track. The track is 1 1/8" wide, 1 1/4" tall and 1/2" thick.I bought a part # 15-105 from you but it did not fit. The cam insert did not fit the sash. Could you help me find the correct part. Tha ... (cont.)
Home Owner Hellertown, PA
Feb 3, 2014
Home Owner from Hellertown, PA
Feb 3, 2014
Sliding Door Handle Replacement
Hello - I'm looking to replace the handle on my sliding glass door since the lock on the handle is broken. We have tried several times to unsuccessfully repair the lock. Images of the handle are attached. There aren't any markings on the handle or the door so I'm not sure who manufactured either. ... (cont.)
Quick Learner Anaheim, CA
Feb 3, 2014
Quick Learner from Anaheim, CA
Feb 3, 2014
Channel Bracket Replacement
We have a channel bracket that the spring and string won't move. It's locked up. It came off and fell out of the window. The string was hanging out about 6" to 8" when it fell out but when I pulled on the pully system it tightened up and I cannot get it to release. The length of the metal channe ... (cont.)
Home Owner Jacksonville Beach
Jan 31, 2014
Home Owner from Jacksonville Beach
Jan 31, 2014
SLIDING GLASS DOOR ROLLERS
This roller is for a door made in 1980-1990, it was installed in 1985. There are no numbers are markings on the part. I need it to be stainless steel. Please help, I see one which I think is it but I am unsure. The doors are in a condo located on the beach. Diana
Quick Learner
Jan 31, 2014
Quick Learner
Jan 31, 2014
kawneer 190 right hand
The pivots for the above door are worn out, and need I need a retrofit pivot set. Is this part available and if so do can you supply it?
Home Owner CAPE CORAL
Jan 31, 2014
Home Owner from CAPE CORAL
Jan 31, 2014
window channel balance
length 18 inches deep 5/8, width 9/16 or vise versa, I am not sure how to name them. It has in it: 1710E B.S.I. I was searching and i think it is this one from your website, but I am not sure: "The series 380 sash support system features a channel balance also known as a block and tackle balan ... (cont.)
Handy Person Sherwood, Oregon
Jan 31, 2014
Handy Person from Sherwood, Oregon
Jan 31, 2014
Balance without stamp
Hi, I have insulate industries window from 1995 with a spring channel balance with a broken cord. I can not find any number on the channel balance. It is 26 inches and 9/16. I am attaching a picture. All help appreciated!
Quick Learner Charleston sc
Jan 31, 2014
Quick Learner from Charleston sc
Jan 31, 2014
Balancer
Please identify what type of balancer this is.
Quick Learner south florida
Jan 31, 2014
Quick Learner from south florida
Jan 31, 2014
casement window cranks
the crank arm is 13 1/2 inches long and looks like the model 39-028. I need two (2) right and two (2)left hand operators. Please help with the correct model number