Viewing all customer Discussions for:
Door & Window
Home Owner
USA
Jan 31, 2014
Home Owner from USA
Jan 31, 2014
Window crank orientation
If I am standing inside, the window cranks out to the left, sash lock on the right, is this what I want..... Andersen Window Crank, 4 1/2" Product Code: 39-147
Home Owner
USA
Jan 31, 2014
Home Owner from USA
Jan 31, 2014
Alcan window parts
I have some alcan windows, non tilt in my house of different sizes. I just ordered some parts for the balances and I clip but after install I realized that I may need additional parts. I followed instructions on the video when installing but they don't stay along side the window bottom when push i ... (cont.)
Home Owner
Shreveport, LA
Jan 31, 2014
Home Owner from Shreveport, LA
Jan 31, 2014
Awning window repair
I have 2 awning windows from a currently unknown manufacturer that recently broke. The first 2 pictures are a plastic piece that the hinge arm attaches to and is then screwed into the window frame. 2 of the 4 have cracked in half while the 1 in the picture is beginning to crack. What is this piece c ... (cont.)
Home Owner
Oakland Park, FL
Jan 31, 2014
Home Owner from Oakland Park, FL
Jan 31, 2014
Keeper for TYCO 248 Glass Sliding Door
We need a replacement keeper for a sliding glass door. Information we have is that it is a TYCO 248 glass sliding door with hurricane impact glass. Below are dimensions of the keeper. Attached is a picture of the keeper taken from another door, and a picture of the door latch. 2-3/4 in. long ... (cont.)
Home Owner
USA
Jan 31, 2014
Home Owner from USA
Jan 31, 2014
mortise lock for Pella designer series sliding patio door
Could you help me find the correct mortise lock for Pella designer series sliding patio door ( 1986 model XO26CS) photo attached. It is a single point latch with no key.
Home Owner
USA
Jan 31, 2014
Home Owner from USA
Jan 31, 2014
storm door handle search
Do you have anything similar to this storm door handle and lock assembly (attached not- to -scale drawing) that I can use to replace existing.
Professional
Tallahassee
Jan 30, 2014
Professional from Tallahassee
Jan 30, 2014
Looking for this snap bead very popular in Northern Fl
Looking for this snap bead very popular in Northern Fl.
Handy Person
Arizona
Jan 30, 2014
Handy Person from Arizona
Jan 30, 2014
Please identify
Hello, Please identify this for me. Thanks, Dawn
Contractor
Flagler Beach
Jan 30, 2014
Contractor from Flagler Beach
Jan 30, 2014
Balance replacements
Hi, I'm replacing a balances for a vinyl single hung Hurd window. It looks as if the 34" 770 channel balances will work but the Hurd window has a small square hole in the top of the jamb with a spreader screw to hold in place. Do you have these or do I need to order a shorter balance and screw into ... (cont.)
Handy Person
USA
Jan 30, 2014
Handy Person from USA
Jan 30, 2014
Kawneer sliding door bumper
Are you able to order this sliding door bumper from Kawneer? The Kawneer part # is 912315. It is rubber and has 2 phillips screws that secure it to the track. Thank you.
Home Owner
CA
Jan 30, 2014
Home Owner from CA
Jan 30, 2014
window balance
I have Philips windows and need some replacement window balances. They are 31 inches long. There are no stamps on them. can you help me find the correct part?
Quick Learner
Goodyear, AZ
Jan 30, 2014
Quick Learner from Goodyear, AZ
Jan 30, 2014
TOP SASH GUIDE
I have looked at your top sash guides for balances but didn't see anything exactly like what I have. Do you have anything that will work to keep balances from flopping and sliding around? Thanks Scott
Quick Learner
Jan 30, 2014
Quick Learner
Jan 30, 2014
boken handle multipoint lock
I'm looking for a multipoint casement window lock. Found your website with what looks like what I'm looking for. Mine measures 4 5/8 long, 3/4" wide. Appears to be 5/16 wide where it inserts into the window. The holes are 3 13/16 center tot center. The fork is a little over 1 5/8 long where it stick ... (cont.)
Contractor
AZ
Jan 30, 2014
Contractor from AZ
Jan 30, 2014
Channel balance length of 20-5/8"
I have identified the appropriate channel balance for my milgard windows with the 19-005 top and 15-004 shoe, however my existing channels measure 20-5/8" not 21". Is this 3/8" delta a problem or should I be looking at another channel? The channel stamp is "B.S.I. 20 4 OV"
Quick Learner
naples florida
Jan 30, 2014
Quick Learner from naples florida
Jan 30, 2014
sliding door roller code 81-020
this is a single wheel 81-020 can i get a double wheel or heaver duty the door are 9'x12' 4 pannel all move.
Contractor
NJ
Jan 30, 2014
Contractor from NJ
Jan 30, 2014
Manufacture of this vinyl window from 1997?
I am trying to find the manufacture of this window from 1997. Your pivot bar 3 in. # 26-040 is the same as this unit. Thanks
Home Owner
Rustburg VA 24588
Jan 30, 2014
Home Owner from Rustburg VA 24588
Jan 30, 2014
Broken storm door glass latches
As you can see on the attached picture, the top right fixed latch is broken and both the bottom spring loaded latches are broken. the window frame measures 5/16 wide x 21 3/4 x 26. Do you have these replacement latches and some instructions on how to remove/install?
Quick Learner
Corpus Christi TX
Jan 30, 2014
Quick Learner from Corpus Christi TX
Jan 30, 2014
Entrygard 31538A on Marvin window
I do need the 31538A part The flip style handle is chrome color and the plastic piece on wood has a broke tit to keep cover housing INPLACE. Any ideas or part availibe MARVIN PAT D487, 012 US PAT. D497,304
Quick Learner
three rivers Mi.
Jan 30, 2014
Quick Learner from three rivers Mi.
Jan 30, 2014
replacement handle 82-044
I have 2 sliding doors on my house and I am Having a problem with thepull handles breaking. When someone swings the door open too hard the handle is breaking at the screw holes,cracking the metal from the outsides to the mounting holes. Is there another handle that i could use that may wear better? ... (cont.)
Home Owner
punta gorda
Jan 30, 2014
Home Owner from punta gorda
Jan 30, 2014
identifying my part for replacement
can you help me for identifying my parts for replacement