Viewing all customer Discussions for:
Door & Window

Home Owner PA
Jan 27, 2014
Home Owner from PA
Jan 27, 2014
Andersen Lock Bezel - Classic Style 1995-1998
I have 8 awning windows (CIG-3 4-96.6) that are missing the lock bezel. Do you have them in stone color? Thanks!
Home Owner San Diego, CA
Jan 27, 2014
Home Owner from San Diego, CA
Jan 27, 2014
Window Balance springs
Hi, need 2 sizes pics are side by side #1 is marked 30 4 BSI NL, length is 31", window weight is 28 lbs #2 is marked 27 4 BSI OD, length is 28", window weight is 18 lbs PLease recommend replacement part numbers. Thanks Gene
Quick Learner
Jan 27, 2014
Quick Learner
Jan 27, 2014
window sash lock
Couldnt find a name on the window just you someone might have seen it before In the picture the back lever part used to unlock the sash is broke off
Quick Learner NY
Jan 27, 2014
Quick Learner from NY
Jan 27, 2014
Product Code: 40-193
Does this include the interior locking mechanism too, or is this the handle, trim, and hardware only?
Quick Learner Fort Worth, TX
Jan 27, 2014
Quick Learner from Fort Worth, TX
Jan 27, 2014
Help replacing channel balance
I have BFS windows and I have a broken channel balance that I need to replace. There is no stamp on it. However, it appears to have a 19-005 top and what appears to be a 15-001 shoe (though the shape seems slightly different). The length is 34 inches. I have attached photos of the channel. I'd ... (cont.)
Contractor Nantucket,M.A.
Jan 27, 2014
Contractor from Nantucket,M.A.
Jan 27, 2014
Storm panel clips
Have aluminum frames with glass panel inserts,held in place with different style clips.....my question is finding the right clip.... And how to replace the screw hold(some screws have snap off in the hole, Thank you for any help in this matter
Home Owner USA
Jan 27, 2014
Home Owner from USA
Jan 27, 2014
Coil Balance Bracket
Hi - I'm looking for a replacement part for a Simonton double-hung vinyl window. It is part of the coil assembly - the plastic 'bracket' that the shoe lock fits into that is screwed onto the coil. The code on the coil is 10JS. The plastic bracket has broken and I'm trying to replace that part of th ... (cont.)
Contractor San Diego, CA
Jan 24, 2014
Contractor from San Diego, CA
Jan 24, 2014
Table Leg Protector
This is a plastic sleeve that fits over the bottom of a 2" square metal table leg. Manufacturer is Ronthor N.Y.C.
Quick Learner Hawaii
Jan 24, 2014
Quick Learner from Hawaii
Jan 24, 2014
window roller identification
Hi, I cannot locate replacement rollers for my sliding windows, vintage 1980. Do you sell the rollers shown in the photo? Width is 3/8" (constrained by window base shape), mounting holes are 1 3/8" OC (no constraint, any width will work), notched roller is 7/8", overall height (base to rim of ... (cont.)
Home Owner USA
Jan 24, 2014
Home Owner from USA
Jan 24, 2014
Pella storm door multi-point mortise lock
Is it possible that the distance is 7 5/16, rather than 7 1/4, between the center of the installation holes on the Pella storm door multi-point mortise lock (your product code # 40-191)? I'm trying to determine if that's the lock I need. And when you say multi-point are you referring to only two loc ... (cont.)
Home Owner USA
Jan 24, 2014
Home Owner from USA
Jan 24, 2014
Arcadia #712 sliders
I took a picture of the rollers on my Arcadia #712 sliders and wondered if you can match them with a roller you carry. They have an adjusting screw and also a screw which ties them into the side rails.
Home Owner Florida
Jan 24, 2014
Home Owner from Florida
Jan 24, 2014
Jalousy Right Handed Operator
2" 7/16 arm with 3/8" hole 5" 1/4 top to bottom hole on center 1 1/8" bottom holes on center
Home Owner Camas, WA
Jan 24, 2014
Home Owner from Camas, WA
Jan 24, 2014
Identifying channel balance
Hi, I'm trying to identify a broken channel balance. I've thought several times that I correctly identified it, but during double checking decided, "maybe not". The closest I can come is that it is a 28" series 351, but my channel balance top has tabs(wings) on it and I cannot find a channel balan ... (cont.)
Quick Learner Miami Florida
Jan 24, 2014
Quick Learner from Miami Florida
Jan 24, 2014
Tracco impact window chanel balance marked as 29DS 49 L 30" long
It seem use top part19-041 and shoe 15-005. Let me know if you have it, I will need 3 pairs. Thank you
Home Owner Washington
Jan 24, 2014
Home Owner from Washington
Jan 24, 2014
Window Balance Identification
I am trying to figure out which spring balances I need for a single hung vinyl window (they might be Jeld Wens). I have an existing window whose movable pane assembly dimensions are Width 28.5" and Height 23.5" and whose spring balances measure Length 21", Width 1/2" (actual width, is not 9/16' ... (cont.)
Professional Leesburg, Florida
Jan 24, 2014
Professional from Leesburg, Florida
Jan 24, 2014
showalter
can you identify this roller assembly? the only markings on the it are on the wheel it self it says TORONTO CAN. SYRACUSE N.Y. "KILIAN"
Quick Learner Fallston Maryland
Jan 24, 2014
Quick Learner from Fallston Maryland
Jan 24, 2014
help with front screen door handle
I need a new inside latch for our front door screen door. The label on the inside of the door says: The Forever Door, L-600077. thank you, rob
Home Owner Dallas TX
Jan 24, 2014
Home Owner from Dallas TX
Jan 24, 2014
Patio Door Roller Assembly
Please help me find replacement rollers like that attached. Wheel appears to be nylon and is 1-3/4" diameter Overall length is 3-1/4" Wheel is marked Kilian. Regards, David
Contractor Champaign
Jan 24, 2014
Contractor from Champaign
Jan 24, 2014
Pivot Shoe Identification
I need help with this one. I've searched the website but have had no luck finding one that is similar. This is a coil balance pivot shoe.
Home Owner Bloomington, IL
Jan 24, 2014
Home Owner from Bloomington, IL
Jan 24, 2014
Dorwal Sliding Glass door 1955?
The roller on one side has broken as you can see. We removed both rollers and would like to replace them. None of the options on your website look like they are the same. Can you help us? Jan