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Door & Window

I need to replace a broken screen door roller for a Kinro screen door. Your company offers two rollers that appear to be very similar to my broken part. 84-016 provides all dimensions and sells for $#.## 84-101 does not provide any dimensions and sells for more at $#.##, a significant difference ... (cont.)

I am interested in purchasing a 39-094 Andersen Straight Arm Operator, 9 3/8 inches, LH and 39-095 Andersen Straight Arm Operator, 9 3/8 inches, RH. If I purchase these, do I also need the covers and crank handles? Thanks, Bruce

This is from a double hung tilt vinyl window. Please see pictures for measurements. The latch slides into an open space on either side of the window as opposed to securing to the top or side with screws. Thanks. Thea

My home is equipped with Louisiana-Pacific Model:Astoria Collection Double Hung vinyl windows. Unfortunately, LP does not make windows anymore and I have Pivot lock shoes are broken. These shoes are white with a red brake and black cam. Think the correct shoe would be the 15-067 Pivot shoe 9/16' t ... (cont.)

Do you have the 84-001 or 84-031 style in Stainless steel? I live in a sandy area and my patio doors are at grade level. My current doors have steel rollers that have rusted and do not turn. I could use the nylon 84-001 rollers, but I note that they weather and crack after a few years. Stainless ... (cont.)

I have 2 channel balances I need to replace. The ID# 21 2 FR CALDWELL and 21 3 FS CALDWELL. They are both 22" long. The shoe looks like 15-004 and the top looks like 19-005. What part #'s should I order?

hi, Is your product # 70-174 references to andersen part # 1693417, if not do you have a product for the above part # Thanks George

I have a 17 lb window, measures 38" x 24.5". I need 2 coil balances. Your 152 Coil balance looks like it may be the right fit, but I am unsure. Mine measures 1/2" wide. Here is the image I took.

I see there is a right sided window crank but is there a left one also? I have one replacement but need 4 more. 2 rights and 2 lefts. The one I have has an "L" on it. Does this mean "left"? Because when I compare it to the ones on my window it is the same as the cranks on the windows opening on ... (cont.)

Do you stock a 1 1/2 inch dia BB wheel? If so what is the part number for orders.

We have Kinco windows which we found out are out of business. Please help us in identifying these parts that need to be replaced. Window handle located at the bottom of the window. This part pivots on the 1/8" diameter portion and allows the window to lock shut. Qty (2) per window.We have previously ... (cont.)

I have a 16" balance with "15D" stamped on the side followed by a stamp (in a vertical orientation) that looks like B.S.I. Will one of the options listed work for me. Thank you.

does 39-013 come in a color other than bronze? Which handle goes with it?

I have two identically sized windows side by side. I replaced the pivot shoes for the first window using the 15-179 pivot shoe. Pivot shoe fit fine in the sash and with the original pivot bar and all worked well. The Pivot bar is identical to 26-021 model. Oddly the other window which is iden ... (cont.)

4 wheels 2 top 2 bottom pop off tension bars which are adjustable but not removeable not sure of manufacturer of door wheel is quarter inch thick and 7/8 wide thanks brad

I need a new key lock for our sliding glass door to make it a safe entrance/exit, since we don't have the key for the current assembly. But I'm not sure which key lock to order from all your choices. I'm attaching photos of the lock we have. Please let me know if you can determine what I need. Thank ... (cont.)

Is there a universal operator that will work in place of the 39-094 & 39-095 Andersen operators?

We have a sliding door with a screen door made by Jeld-Wen Windows and Doors. The screen door wheels have gone flat. Please advise on a replacement. Thank you.

I would like to replace the rollers on my 1989 patio door (white color, aluminum frame). No manufacturer's name is legible, just a date stamp. I did not see the dual roller assemblies on your web site, but the replacement 1 1/8 rollers (81-223) look like a good match for mine. Which axles wil ... (cont.)