Viewing all customer Discussions for:
Door & Window

Home Owner San Diego, ca
Jun 27, 2011
Home Owner from San Diego, ca
Jun 27, 2011
sash balance 2970 BSI og 30
I need to replace about 28 balance of different sizes. The window were manufacture by windowmaster in san diego in 1992. The number on this balance is 2970 BSI og 30. I would like to know what series they are so i can replace. I'm sending you some picture.
Handy Person
Jun 27, 2011
Handy Person
Jun 27, 2011
anderson sash balance Ident.
Hello I have a pair of balances without your 6**, 7**, 10** numbers to indentify. What I can clarify is the following #'S B70 4#19 4-82 in heavy stamping. next is 11600-2 near the anderson logo stamp. and 11600-3 near the patent numbers Window is a double hung with the following dimensions ... (cont.)
Handy Person Sterling, VA 20164
Jun 27, 2011
Handy Person from Sterling, VA 20164
Jun 27, 2011
Braided 2mm cord for Andersen Counter Balance
Hello, I am working with Andersen 3046 double hung (around 1978) windows and Andersen 1626043 counter balance (has number 11600-2 stamped on it). I believe this is Swisco 24-431 Sash Balance. In about half the cases I will be able to rebuild the counter balance assembly but I would like to use th ... (cont.)
Handy Person Manassas, VA
Jun 26, 2011
Handy Person from Manassas, VA
Jun 26, 2011
Better Built Tilt Window Latch - Left & Right
Do you have the Better Built latch 26-333 in white ?
Landlord West Carrollton, OH
Jun 24, 2011
Landlord from West Carrollton, OH
Jun 24, 2011
Replacement snap-in glazing bead
I'm having a hard time finding replacement snap-in vinyl glazing bead...and our windows are not marked with any manufacturer's information. Does this look like something you carry, or can order if I send you a sample? Amanda S.
Quick Learner los angeles
Jun 24, 2011
Quick Learner from los angeles
Jun 24, 2011
Acorn Handles Elliptical or round in cross section?
Hi for Product Code: 82-055 and 82-055K Are these have elliptical or round handles in cross section? My handles are elliptical with a black base. thanks
Home Owner
Jun 24, 2011
Home Owner
Jun 24, 2011
Are the 39-171 and 39-172 available in bronze?
I want to order part #'s 39-171 & 39-172 but I do not see color choices. I would like these in bronze. Is white the only color they are available in?
Quick Learner Peoria, Il
Jun 24, 2011
Quick Learner from Peoria, Il
Jun 24, 2011
Initial charge of new spiral balances
When installing a set of new balancers, how many turns should be used as a initial starting point for setting the tension. In as much as over tightening can damage the spiral, having a good starting point seems valuable.
Home Owner Alexandria Va
Jun 24, 2011
Home Owner from Alexandria Va
Jun 24, 2011
Roto regulator base
Do you have this Roto base? The number on it is G2-DSCP-01. You sell something similar but the holes to mount the base to the window do not line up with the original. Product Code: 39-248. Any help would be appreciated. Also, what would the shipping cost for 7 of these? Thank you for your t ... (cont.)
Home Owner Walworth, NY
Jun 23, 2011
Home Owner from Walworth, NY
Jun 23, 2011
Anderson window balances, P61 12#26 11
Hello, I am trying to find a replacement part for both left and right sides of my window balances. The current balances are both stamped the same: 11600-17 (on one side) P61 12#26 11 (on the other side) Do you have a compatible part? Thank you.
Home Owner Plymouth, MN
Jun 23, 2011
Home Owner from Plymouth, MN
Jun 23, 2011
Replacement window cranks
We have a bay window in our living room and the cranks are not working. The home was built in the 70's and I do not know the brand of the window. Is there a way to find the brand name and do you have replacement parts that might work? Al
Home Owner lynn haven , fl.
Jun 23, 2011
Home Owner from lynn haven , fl.
Jun 23, 2011
Get the window back into position after balance replacement
How do you get a window back into position after it is taken out to replace balance? I need to order a balance for my Jordan window, but had been messing with it a little balance 2830 29 inches long
Home Owner Minneapolis, MN
Jun 23, 2011
Home Owner from Minneapolis, MN
Jun 23, 2011
Correct Channel Balance Version?
The sash balances I have measure 25" long and 1/2" wide -- printed with 2420. I am I correct in matching these to the Series 350 in 25" long with option 2420? Thanks for your help before I order.
Professional michigan
Jun 23, 2011
Professional from michigan
Jun 23, 2011
70-050 spring clip installation questions
What is the maximum thickness material the 70-050 will work with? Are they available in white? How do you install (what size drill bit)? what is the length of the offset? Do you know if this is what certainteed used on there newcastle casement window in the 2003 era? Do you have any scree ... (cont.)
Handy Person St Louis, MO
Jun 23, 2011
Handy Person from St Louis, MO
Jun 23, 2011
BSI 27C replacement balance
I am looking for replacement balances for these labeled 27 C bsi. I hope the pics help.
Handy Person Moorpark, CA
Jun 23, 2011
Handy Person from Moorpark, CA
Jun 23, 2011
Sunair Window latches
I am looking for 3 or 4 Sunair window latches for slider windows at my house. The house was built around 1994. They are dual glazed windows. The latch is 2 7/8" long, outside to outside, and 3/4" wide and white in color. I am hopeful you have replacements for them. Thank you, Blaine L. ... (cont.)
Home Owner Ocean City, NJ
Jun 23, 2011
Home Owner from Ocean City, NJ
Jun 23, 2011
Peachtree patio door roller
I've provided some .jpgs of the roller that I was able to remove from the door. There's another part in the door that I cannot remove. It has the adjustment screw but the screw cannot be removed from the door as the access hole is smaller tahn the head of the screw. The door is about 22 years old ... (cont.)
Quick Learner huntsvile TX
Jun 23, 2011
Quick Learner from huntsvile TX
Jun 23, 2011
top nylon guides for a Mayfair screen door
house was built in 1975...... has aluminum windows and patio ( 3 piece) doors 2 panels and one sliding door( with a screen). Has the name on a sticker on the inside "MAYFAIR" above the door handle im a fancy printed scroll lettering. I am sanding all the frame work and going to refini ... (cont.)
Quick Learner Beaver, Pa
Jun 23, 2011
Quick Learner from Beaver, Pa
Jun 23, 2011
Andersen Sash Balancer E3 9 27 3 71
The sash balancers need replaced in several windows - home built in 1972 - Balancer has these numbers E3 9 27 3 71 stamped on it. My guess is a 939 based on the window size - Please advise. Bob
Home Owner Toronto, Canada
Jun 23, 2011
Home Owner from Toronto, Canada
Jun 23, 2011
Installation of replacement roller 84-016
Hi, I've just placed an order for the 84-016. Can you tell me if replacement instructions are included with the parts or are they on the web site? I have the guides and the glossary, but I don't see anything. Thank you, Mary Anne