Viewing all customer Discussions for:
Door & Window
Home Owner
Toronto, Canada
Jun 23, 2011
Home Owner from Toronto, Canada
Jun 23, 2011
Installation of replacement roller 84-016
Hi, I've just placed an order for the 84-016. Can you tell me if replacement instructions are included with the parts or are they on the web site? I have the guides and the glossary, but I don't see anything. Thank you, Mary Anne
Home Owner
Minneapolis, MN
Jun 23, 2011
Home Owner from Minneapolis, MN
Jun 23, 2011
Is the 18-073 available in Brown?
I need replacements for my windows that match the 18-073 is exactly however mine are in brown (they have a faux wood grain finish). Is it possible to get these in another color other than white as shown?
Quick Learner
Owasso, OK
Jun 23, 2011
Quick Learner from Owasso, OK
Jun 23, 2011
Locating sash guides for my window
I am having a problem locating sash guides for my windows. Photos are attached. Can you help me? Thanks, Paul N.
Quick Learner
salt lake city
Jun 23, 2011
Quick Learner from salt lake city
Jun 23, 2011
need help on a window balance
can you tell me what I have ... I measure the balance rod it is 28 inch ... the width is 1/2 inch ... I have picturs
Quick Learner
denver, CO
Jun 22, 2011
Quick Learner from denver, CO
Jun 22, 2011
Replacement Spring Balances
Can you please assist me in identifying the right replacement parts necessary to refurbish three identical windows? The attached image depicts the various parts I need. Item #1 depicts the stamp on the side of the existing block and tackle spring balances. I can deduce that it is a 26 inch unit ... (cont.)
Home Owner
Park City,Ill.
Jun 22, 2011
Home Owner from Park City,Ill.
Jun 22, 2011
Spiral balance keeps popping out of pivot shoe
How to replace pivot shoe. It looks like there is no easy way with a tilt window system. I just ordered pivot bars from you item #26-297,thank you perfect. but i have more problems, The spiral balance keeps popping out of the shoe,can you help?
Handy Person
Jun 22, 2011
Handy Person
Jun 22, 2011
removing old S180 coil balance
The metal coil broke on both sides of the lower of a double hung window. I can figure out the part I need on your site (series 180, 6lb coil)but I can't see how to remove the bottom part of the mechanism (the rest of the coil encased in plastic) from the side channel of the frame. Any suggestions? ... (cont.)
Home Owner
san francisco
Jun 22, 2011
Home Owner from san francisco
Jun 22, 2011
photos of certainteed parts needed
hi there, i've attached some pictures of parts i need. based on what i see your site it appears my windows may be certainteed? would these be the correct products based on the photos below? 26-352, Pivot True Pivot Bar 15-150T, Constant Force Coil Balance Triple Support 15-150D, Coil Balanc ... (cont.)
Purchasing Agent
Cranford, NJ
Jun 22, 2011
Purchasing Agent from Cranford, NJ
Jun 22, 2011
rubber tip door stop replacement
Union County College has just purchased ten item # 79-011. My question is, do you also just sell the rubber tips for these? thank you, Tracy K.
Quick Learner
Blue Ridge, VA
Jun 22, 2011
Quick Learner from Blue Ridge, VA
Jun 22, 2011
T-Handle for PlyGem Pro 800 Casement Windows
I have PlyGem (MW) Pro 800 Series Casement wooden windows. I'm trying to match a white Truth 40984 T handle. Will the white SWISCO 39-102 match that handle? Thanks Mike
Home Owner
Mission Viejo CA
Jun 22, 2011
Home Owner from Mission Viejo CA
Jun 22, 2011
Nylon vs metal wheels
What are the pros and cons of nylon versus metal wheels on the 81-142 roller?
Quick Learner
New York
Jun 22, 2011
Quick Learner from New York
Jun 22, 2011
Window Tube Balance ?
Greetings: I have a question for you before I attack the problem 'willy-nilly;' as I am not familiar w/ window issues. I have Climate Master windows that were installed about 15 years ago. On one, the window drops as soon as the locks are released. I understand this to be a balance problem. ... (cont.)
Home Owner
Memphis TN
Jun 22, 2011
Home Owner from Memphis TN
Jun 22, 2011
These tracks are GREAT
I wanted to provide feedback - just ordered and installed two of your 80-102 6' sliding door track covers. These are GREAT. Just saved me untold $$$; avoiding having to replace two aluminum thresholds on separate doors.
Quick Learner
Jun 22, 2011
Quick Learner
Jun 22, 2011
Will the 70-195 push pin work?
my push pin is 1-5/16" total in length and the length of the pin is 3/4" to the notch and 1/2" from the notch to the end of the pin. everything else seems to be the same as your 70-195 pin. will yours work, and if not, do you know where i can find these?
Landlord
Big Flats, NY
Jun 22, 2011
Landlord from Big Flats, NY
Jun 22, 2011
Patio Sliding Screen Door
We need the white right angle frame corner piece for the Sliding Screen Door. Picture is included.
Home Owner
los angeles
Jun 21, 2011
Home Owner from los angeles
Jun 21, 2011
spec for acorn doors?
Hello, I am looking to buy rollers for my acorn door.. but not sure what series I have. The 81-030 is for Acorn Dorwal 1100 Series and 1200 Series doors. Do you have the specs for this door? How high and wide are they? My door is 80 inches high. thanks Marc
Contractor
Orange Ca.
Jun 21, 2011
Contractor from Orange Ca.
Jun 21, 2011
2" Crank Handel Extension
I need a 2" crank handel that will fit a Anderson window, I sale Shutters and I need the handel to extend out the shutter frame. Do you have an extender to fit an Anderson window.You do you have any ideas what I can do. the handels are holding up a big job. Kevin M.
Quick Learner
Alameda, California 94...
Jun 21, 2011
Quick Learner from Alameda, California 94501
Jun 21, 2011
Is the 81-007 stamped 138?
Does this roller have 138 stamped on the outside of the 81-007 roller? Thank You! Denis C.
Contractor
Westport, MA
Jun 21, 2011
Contractor from Westport, MA
Jun 21, 2011
anderson window sash balance
we need a replacement part for 11600-2. other numbers located at the other side are; E53 9#27 5 83 purchaesed around June 1983
Quick Learner
deptford nj
Jun 21, 2011
Quick Learner from deptford nj
Jun 21, 2011
Anderson sliding screen door wheel
Hi, I need to buy two of these Anderson wheel assemblies. Do you have them? Thanks!